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Patricia Neo
Patricia Neo
Vice President, Global Contact Centers Operations - Aspac, Eame, Swa | Hyatt
Singapore
Patricia Neo
Summary
Patricia Neo is a seasoned executive in the hospitality industry with over three decades of experience, currently serving as Vice President of Global Property & Guest Services at Hyatt Hotels Corporation. Her career has been marked by a strong focus on customer engagement and operational excellence across various regions including Asia Pacific, Europe, the Middle East, and Southwest Asia. Patricia has a rich background in contact center management and has been recognized with multiple awards for her contributions to customer service. She holds a Bachelor of Arts and Social Sciences from the National University of Singapore, specializing in History, Political Science, and Economics. Fluent in Chinese, she brings a multicultural perspective to her leadership roles. Patricia has a passion for strategic planning and service transformation, aiming to elevate guest experiences in the hospitality sector. Her leadership style emphasizes teamwork and innovation, making her a respected figure in her field.
Patricia Neo
Work Experience
Vice President, Global Contact Centers Operations - Aspac, Eame, Swa at
Grand Hyatt
Present
Vice President, Global Contact Centers Operations - Aspac, Eame, Swa at
Hyatt
July 2021 - Present
Regional Vice President, Global Contact Centers Operations - Aspac, Eame, Swa at
Hyatt
October 2019 - July 2021
Vice President, Customer Engagement Centers, Asia Pacific at
Courtyard Boston Milford
October 2017 - September 2019
Vice President at
Starwood Hotels and Resorts Worldwide Inc
September 1999 - September 2019
Snr Director, Customer Contact Centers Asia-Pac at
Starwood Hotels and Resorts
January 2008 - January 2011
Director, Customer Contact Centers Asia-Pac at
Starwood Hotels and Resorts
January 1999 - January 2008
Member Services at
RCI
January 1994 - January 1999
Divisional Manager - Sales at
KEN-AIR TOURS (E.M) SDN. BHD.
January 1989 - January 1994
Patricia Neo
Education
National University of Singapore, Bachelor Of Arts And Social Sciences
January 1986 - January 1989
Victoria Junior COllege, Gce A Levels
January 1984 - January 1985
Frequently Asked Questions about Patricia Neo
What is Patricia Neo email address?
Patricia Neo's primary email address is ************@hyatt.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Patricia Neo work for?
Patricia Neo is a Vice President, Global Contact Centers Operations - Aspac, Eame, Swa at Hyatt.
Where Patricia Neo graduated from?
Patricia Neo holds a degree in History, Political Science, Economics from National University of Singapore.
How can I directly contact Patricia Neo?
To contact Patricia Neo directly, you can use the email address ************@hyatt.com. Complete contact information is available upon registration with Muraena.
Who is Patricia Neo?
Patricia Neo is a seasoned executive in the hospitality industry with over three decades of experience, currently serving as Vice President of Global Property & Guest Services at Hyatt Hotels Corporation. Her career has been marked by a strong focus on customer engagement and operational excellence across various regions including Asia Pacific, Europe, the Middle East, and Southwest Asia. Patricia has a rich background in contact center management and has been recognized with multiple awards for her contributions to customer service. She holds a Bachelor of Arts and Social Sciences from the National University of Singapore, specializing in History, Political Science, and Economics. Fluent in Chinese, she brings a multicultural perspective to her leadership roles. Patricia has a passion for strategic planning and service transformation, aiming to elevate guest experiences in the hospitality sector. Her leadership style emphasizes teamwork and innovation, making her a respected figure in her field.
Patricia`s contact details
************@hyatt.com
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