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Paul Diorio
Paul Diorio
Senior Vice President Digital Communications & Engagement for the Retail Bank and US Cards
United States
Paul Diorio
Summary
Paul Diorio is an accomplished Senior Vice President at Citi, specializing in digital communications and engagement within the financial services sector. With a diverse background spanning over three decades, he has demonstrated expertise in banking, business analysis, and customer experience strategies. Paul combines an entrepreneurial spirit with a focus on operational excellence, consistently driving growth and enhancing customer loyalty. His leadership style is characterized by an approachable demeanor and a sense of humor, fostering team collaboration and high performance. Throughout his career, he has received accolades such as the Chairman's Leadership Award, underscoring his impact in the industry. Paul is passionate about leveraging technology to improve customer interactions and streamline processes, making him a forward-thinking leader in retail banking.
Paul Diorio
Work Experience
Senior Vice President Digital Communications & Engagement for the Retail Bank and US Cards at
Citi
July 2021 - Present
Banking & Financial Services Practice Lead at
ActiveOps
April 2020 - July 2021
Director Strategy & Operations - TTEC Digital at
TTEC Holdings, Inc.
December 2016 - September 2019
Vice President - Head of Customer Experience Strategy and Channel Execution at
E*TRADE from Morgan Stanley
October 2014 - November 2016
Director - Customer Strategy and Growth - Financial Services at
KPMG Nigeria
August 2012 - September 2014
Solutions Principal - Banking & Financial Services at
EMC
February 2011 - August 2012
Senior Vice President - Branch Distribution at
Citi
January 2010 - February 2011
Senior Vice President - Affiliate Marketing and National Credit Card Sales Manager at
Citi
January 2007 - February 2011
First Vice President - District Manager at
Chase
July 2004 - January 2007
Vice President - ATM/Debit Card Compliance and Operations Manager at
Chase
February 2002 - July 2004
Vice President Wealth Management Direct Bank at
Chase
January 2000 - February 2002
Vice President - Director of Contact Centers at
Chase
October 1995 - January 2000
Regulatory Compliance and FCRA\CRA\HMDA Bank Examiner Trainer at
Federal Deposit Insurance Corporation (FDIC)
June 1994 - October 1995
Assistant Vice President - Marketing & Regulatory Research and Compliance Analyst at
Chase
August 1992 - June 1994
Assistant Vice President - Contact Centers at
Chase
July 1988 - August 1992
Paul Diorio
Education
State University of New York College at Old Westbury, Bachelor Of Applied Science (B.A.Sc.)
Frequently Asked Questions about Paul Diorio
What is Paul Diorio email address?
Paul Diorio's primary email address is ***********@ttec.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Paul Diorio graduated from?
Paul Diorio holds a degree in Finance, General from State University of New York College at Old Westbury.
How can I directly contact Paul Diorio?
To contact Paul Diorio directly, you can use the email address ***********@ttec.com. Complete contact information is available upon registration with Muraena.
Who is Paul Diorio?
Paul Diorio is an accomplished Senior Vice President at Citi, specializing in digital communications and engagement within the financial services sector. With a diverse background spanning over three decades, he has demonstrated expertise in banking, business analysis, and customer experience strategies. Paul combines an entrepreneurial spirit with a focus on operational excellence, consistently driving growth and enhancing customer loyalty. His leadership style is characterized by an approachable demeanor and a sense of humor, fostering team collaboration and high performance. Throughout his career, he has received accolades such as the Chairman's Leadership Award, underscoring his impact in the industry. Paul is passionate about leveraging technology to improve customer interactions and streamline processes, making him a forward-thinking leader in retail banking.
Paul`s contact details
***********@ttec.com
***********@citigroup.com