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Paul Funk
Paul Funk
Senior Advisor, Customer Experience | Social Security Administration
Ilchester, Maryland, United States
Paul Funk
Summary
Paul Funk is a seasoned professional currently serving as the Senior Advisor and Chief Business Officer at the Social Security Administration. With over two decades of experience in various leadership roles, he has developed a robust expertise in business analysis, customer engagement, and strategic planning. His career trajectory showcases a strong focus on improving customer service operations within government agencies. Paul has a proven track record of enhancing performance management and operational efficiency in large organizations. His background includes significant roles in workforce management and call center operations, emphasizing his ability to lead teams effectively. He has a unique blend of technical knowledge and leadership skills, making him a valuable asset in any organization. His commitment to service excellence is evident through his various roles aimed at improving customer satisfaction. Outside of his professional life, Paul is likely to be engaged in community service, reflecting his dedication to public service.
Paul Funk
Work Experience
Senior Advisor, Customer Experience at
Social Security Administration
October 2019 - Present
Director of Customer Service Planning & Analytics at
Social Security Administration
October 2016 - October 2019
Director, Strategic Planning & Innovation at
Social Security Administration
March 2015 - September 2016
Customer Contact Officer at
Social Security Administration
April 2012 - March 2015
Director, National 800 Number Operations at
Social Security Administration
January 2015 - March 2015
Branch Chief, National 800 Number Operations at
Social Security Administration
September 2006 - September 2012
Workforce Manager at
CareFirst BlueCross BlueShield
November 2000 - September 2006
Scheduling/Forecasting/Traffic Manager at
Faneuil Inc
January 1999 - October 2000
Production Manager at
West Technology Group, LLC
June 1997 - January 1999
Paul Funk
Education
United States Navy
January 1993 - January 1997
Frequently Asked Questions about Paul Funk
What is Paul Funk email address?
Paul Funk's primary email address is *********@ssa.gov. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Paul Funk work for?
Paul Funk is a Senior Advisor, Customer Experience at Social Security Administration, a company specializing in Justice, Public Order, & Safety Activities .
Where Paul Funk graduated from?
Paul Funk holds a degree in Acoustic Analysis from United States Navy.
How can I directly contact Paul Funk?
To contact Paul Funk directly, you can use the email address *********@ssa.gov. Complete contact information is available upon registration with Muraena.
Who is Paul Funk?
Paul Funk is a seasoned professional currently serving as the Senior Advisor and Chief Business Officer at the Social Security Administration. With over two decades of experience in various leadership roles, he has developed a robust expertise in business analysis, customer engagement, and strategic planning. His career trajectory showcases a strong focus on improving customer service operations within government agencies. Paul has a proven track record of enhancing performance management and operational efficiency in large organizations. His background includes significant roles in workforce management and call center operations, emphasizing his ability to lead teams effectively. He has a unique blend of technical knowledge and leadership skills, making him a valuable asset in any organization. His commitment to service excellence is evident through his various roles aimed at improving customer satisfaction. Outside of his professional life, Paul is likely to be engaged in community service, reflecting his dedication to public service.
Paul`s contact details
*********@ssa.gov
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