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Paul Lazarus

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Paul Lazarus

Vice President America's - Global Service & Support (GSS) | IPC Systems, Inc.

New York, New York, United States

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Paul Lazarus

Summary

Paul Lazarus is an accomplished Vice President at IPC Systems, Inc., specializing in Global Service & Support for financial markets. With a robust background in customer service operations and management, he has successfully led teams to achieve high customer satisfaction and retention rates. His expertise spans agile methodologies, business transformation, and IT service management, demonstrating a strong ability to drive service improvement initiatives. Paul has held leadership roles across various organizations, including NYSE Euronext and BT Global Services, where he developed and executed strategic plans to enhance service delivery. He is known for his effective communication skills, engaging with stakeholders from technical teams to senior management. A certified Safe Practitioner, Paul continuously seeks to innovate and improve processes within his field. His career reflects a commitment to excellence in service management and a passion for fostering team development.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Paul Lazarus

Work Experience

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Vice President America's - Global Service & Support (GSS) at

IPC Systems, Inc.

August 2021 - Present

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Director, Global Service Operations Center. at

IPC Systems, Inc.

June 2014 - August 2021

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Senior Consultant at

Wavestone

February 2014 - June 2014

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Global Service Desk Director at

NYSE

February 2013 - January 2014

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Head of Service Management for BT GB&FM Americas at

BT Group

November 2007 - February 2013

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Head Of Global Service Centre at

Radianz

August 2000 - November 2007

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Customer Service Manager at

ITMC

June 1999 - July 2000

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Manager Customer Services at

Thomson Reuters

August 1989 - February 1999

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Paul Lazarus

Education

Scaled Agile

January 2017

Frequently Asked Questions about Paul Lazarus

What is Paul Lazarus email address?

Paul Lazarus's primary email address is ************@bt.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Paul Lazarus work for?

Paul Lazarus is a Vice President America's - Global Service & Support (GSS) at IPC Systems, Inc., a company specializing in Radiotelephone communication.

Where Paul Lazarus graduated from?

Paul Lazarus holds a degree in Certified Safe Practitioner from Scaled Agile.

How can I directly contact Paul Lazarus?

To contact Paul Lazarus directly, you can use the email address ************@bt.com. Complete contact information is available upon registration with Muraena.

Who is Paul Lazarus?

Paul Lazarus is an accomplished Vice President at IPC Systems, Inc., specializing in Global Service & Support for financial markets. With a robust background in customer service operations and management, he has successfully led teams to achieve high customer satisfaction and retention rates. His expertise spans agile methodologies, business transformation, and IT service management, demonstrating a strong ability to drive service improvement initiatives. Paul has held leadership roles across various organizations, including NYSE Euronext and BT Global Services, where he developed and executed strategic plans to enhance service delivery. He is known for his effective communication skills, engaging with stakeholders from technical teams to senior management. A certified Safe Practitioner, Paul continuously seeks to innovate and improve processes within his field. His career reflects a commitment to excellence in service management and a passion for fostering team development.

Paul`s contact details

mail

************@bt.com

************@ipc.com

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