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Paul Lazarus
Paul Lazarus
Vice President America's - Global Service & Support (GSS) | IPC Systems, Inc.
New York, New York, United States
Paul Lazarus
Summary
Paul Lazarus is an accomplished Vice President at IPC Systems, Inc., specializing in Global Service & Support for financial markets. With a robust background in customer service operations and management, he has successfully led teams to achieve high customer satisfaction and retention rates. His expertise spans agile methodologies, business transformation, and IT service management, demonstrating a strong ability to drive service improvement initiatives. Paul has held leadership roles across various organizations, including NYSE Euronext and BT Global Services, where he developed and executed strategic plans to enhance service delivery. He is known for his effective communication skills, engaging with stakeholders from technical teams to senior management. A certified Safe Practitioner, Paul continuously seeks to innovate and improve processes within his field. His career reflects a commitment to excellence in service management and a passion for fostering team development.
Paul Lazarus
Work Experience
Vice President America's - Global Service & Support (GSS) at
IPC Systems, Inc.
August 2021 - Present
Director, Global Service Operations Center. at
IPC Systems, Inc.
June 2014 - August 2021
Senior Consultant at
Wavestone
February 2014 - June 2014
Global Service Desk Director at
NYSE
February 2013 - January 2014
Head of Service Management for BT GB&FM Americas at
BT Group
November 2007 - February 2013
Head Of Global Service Centre at
Radianz
August 2000 - November 2007
Customer Service Manager at
ITMC
June 1999 - July 2000
Manager Customer Services at
Thomson Reuters
August 1989 - February 1999
Paul Lazarus
Education
Scaled Agile
January 2017
Frequently Asked Questions about Paul Lazarus
What is Paul Lazarus email address?
Paul Lazarus's primary email address is ************@bt.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Paul Lazarus work for?
Paul Lazarus is a Vice President America's - Global Service & Support (GSS) at IPC Systems, Inc., a company specializing in Radiotelephone communication.
Where Paul Lazarus graduated from?
Paul Lazarus holds a degree in Certified Safe Practitioner from Scaled Agile.
How can I directly contact Paul Lazarus?
To contact Paul Lazarus directly, you can use the email address ************@bt.com. Complete contact information is available upon registration with Muraena.
Who is Paul Lazarus?
Paul Lazarus is an accomplished Vice President at IPC Systems, Inc., specializing in Global Service & Support for financial markets. With a robust background in customer service operations and management, he has successfully led teams to achieve high customer satisfaction and retention rates. His expertise spans agile methodologies, business transformation, and IT service management, demonstrating a strong ability to drive service improvement initiatives. Paul has held leadership roles across various organizations, including NYSE Euronext and BT Global Services, where he developed and executed strategic plans to enhance service delivery. He is known for his effective communication skills, engaging with stakeholders from technical teams to senior management. A certified Safe Practitioner, Paul continuously seeks to innovate and improve processes within his field. His career reflects a commitment to excellence in service management and a passion for fostering team development.
Paul`s contact details
************@bt.com
************@ipc.com
Colleagues
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