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Paul Linares

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Paul Linares

Vice President Technical Support, Cloud Operations and Managed Services | eGain Corporation

Palo Alto, California, United States

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Paul Linares

Summary

Paul Linares is a seasoned technology executive with extensive experience in cloud operations and customer support within the aerospace and software industries. Currently serving as the VP of Cloud Operations and Support, he is renowned for building high-performing technical teams and fostering long-term customer relationships. With a strong foundation in systems engineering and a strategic mindset, Paul has successfully led numerous transformations in customer experience and service delivery. His expertise spans a wide array of technologies, including cloud computing, networking, and enterprise software. Paul is also an advocate for continuous improvement and innovation, utilizing agile methodologies to optimize processes. His educational background includes advanced studies at prestigious institutions like Caltech and Stanford, equipping him with the skills needed to thrive in dynamic environments. Outside of work, he is passionate about mentoring the next generation of tech leaders and contributing to sustainable practices in technology.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Paul Linares

Work Experience

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Vice President Technical Support, Cloud Operations and Managed Services at

eGain Corporation

January 2019 - Present

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Sr Director Technical Support, Cloud Operations and Managed Services at

eGain Corporation

January 2016 - January 2019

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Director Customer Success at

eGain Corporation

February 2014 - January 2016

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Senior Director Customer Support and Services at

Egnyte

September 2012 - September 2013

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Vice President World Wide Customer Support at

Atempo

January 2003 - September 2012

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Consultant at

ALTERNIS S.C.P.

June 2002 - December 2002

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Vice President Of Operations at

NetCentrex

December 2000 - May 2002

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Vice President Of Engineering at

HeadLight

April 2000 - December 2000

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Vice President of Engineering at

Pointconnect

January 1999 - March 2000

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Vice President of Systems Engineering and Professional Services at

Thales SA

January 1994 - January 1999

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Vice President of Engineering at

Thales SA

January 1991 - January 1993

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Vice President Software Engineering at

Thales SA

January 1987 - January 1991

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Operating Systems Lead Engineer at

Thales SA

January 1982 - December 1986

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Paul Linares

Education

Stanford University, Continued My Education

January 2002 - January 2011

Caltech, Msc

January 1978 - January 1979

Ecole nationale supérieure de l'Aéronautique et de l'Espace, Bs Degree

January 1975 - January 1978

Frequently Asked Questions about Paul Linares

What is Paul Linares email address?

Paul Linares's primary email address is ********@egain.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Paul Linares work for?

Paul Linares is a Vice President Technical Support, Cloud Operations and Managed Services at eGain Corporation, a company specializing in Prepackaged software.

Where Paul Linares graduated from?

Paul Linares holds a degree in Business And Finance from Stanford University.

How can I directly contact Paul Linares?

To contact Paul Linares directly, you can use the email address ********@egain.com. Complete contact information is available upon registration with Muraena.

Who is Paul Linares?

Paul Linares is a seasoned technology executive with extensive experience in cloud operations and customer support within the aerospace and software industries. Currently serving as the VP of Cloud Operations and Support, he is renowned for building high-performing technical teams and fostering long-term customer relationships. With a strong foundation in systems engineering and a strategic mindset, Paul has successfully led numerous transformations in customer experience and service delivery. His expertise spans a wide array of technologies, including cloud computing, networking, and enterprise software. Paul is also an advocate for continuous improvement and innovation, utilizing agile methodologies to optimize processes. His educational background includes advanced studies at prestigious institutions like Caltech and Stanford, equipping him with the skills needed to thrive in dynamic environments. Outside of work, he is passionate about mentoring the next generation of tech leaders and contributing to sustainable practices in technology.

Paul`s contact details

mail

********@egain.com

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