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Paul Lyons
Paul Lyons
Vice President, Experience Engineering | Red Hat
United States
Paul Lyons
Summary
Paul Lyons is an accomplished Vice President with extensive experience in customer experience and engineering within the technology sector, currently leading Experience Engineering at Red Hat. With a strong background in cloud computing and enterprise architecture, he has successfully managed global teams and complex projects, ensuring high levels of customer satisfaction and operational excellence. His leadership style emphasizes cross-functional collaboration and strategic planning, enabling organizations to navigate the evolving landscape of technology. Paul holds dual degrees in Corporate Systems and Administration Studies from Boston College, which underpin his technical expertise and managerial acumen. He has a proven track record of driving innovation and change management in high-pressure environments, making him a valuable asset to any organization. Beyond his professional endeavors, Paul is passionate about leveraging technology to enhance customer engagement and streamline processes.
Paul Lyons
Work Experience
Vice President, Experience Engineering at
Red Hat
February 2023 - Present
Vice President, Customer Experience & Engagement at
Red Hat
March 2017 - March 2023
Senior Director, Global Support Services at
Red Hat
September 2014 - March 2017
Director, SEG & Support Operations at
Red Hat
April 2012 - September 2014
Global Director, Remote Support Optimization at
Dell Technologies
January 2011 - April 2012
Global Director, Customer Support Services at
Dell Technologies
September 2009 - January 2011
Director, Escalations & Platform Support at
Emc
March 2007 - September 2009
Global Manager, Process & Technology at
Emc
January 2005 - March 2007
Consultant Engineer - DMX/Symmetrix Storage at
Emc
January 2000 - January 2005
Customer Service at
Emc
August 1995 - January 2000
Paul Lyons
Education
Boston College, Ba
Boston College, Ms
Frequently Asked Questions about Paul Lyons
What is Paul Lyons email address?
Paul Lyons's primary email address is **********@redhat.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Paul Lyons work for?
Paul Lyons is a Vice President, Experience Engineering at Red Hat, a company specializing in Prepackaged software.
Where Paul Lyons graduated from?
Paul Lyons holds a degree in Corporate Systems from Boston College.
How can I directly contact Paul Lyons?
To contact Paul Lyons directly, you can use the email address **********@redhat.com. Complete contact information is available upon registration with Muraena.
Who is Paul Lyons?
Paul Lyons is an accomplished Vice President with extensive experience in customer experience and engineering within the technology sector, currently leading Experience Engineering at Red Hat. With a strong background in cloud computing and enterprise architecture, he has successfully managed global teams and complex projects, ensuring high levels of customer satisfaction and operational excellence. His leadership style emphasizes cross-functional collaboration and strategic planning, enabling organizations to navigate the evolving landscape of technology. Paul holds dual degrees in Corporate Systems and Administration Studies from Boston College, which underpin his technical expertise and managerial acumen. He has a proven track record of driving innovation and change management in high-pressure environments, making him a valuable asset to any organization. Beyond his professional endeavors, Paul is passionate about leveraging technology to enhance customer engagement and streamline processes.
Paul`s contact details
**********@redhat.com
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