Directory

>

Paul Lyons

avatar

Paul Lyons

Vice President, Experience Engineering | Red Hat

United States

View contact details (it's free)

Paul Lyons

Summary

Paul Lyons is an accomplished Vice President with extensive experience in customer experience and engineering within the technology sector, currently leading Experience Engineering at Red Hat. With a strong background in cloud computing and enterprise architecture, he has successfully managed global teams and complex projects, ensuring high levels of customer satisfaction and operational excellence. His leadership style emphasizes cross-functional collaboration and strategic planning, enabling organizations to navigate the evolving landscape of technology. Paul holds dual degrees in Corporate Systems and Administration Studies from Boston College, which underpin his technical expertise and managerial acumen. He has a proven track record of driving innovation and change management in high-pressure environments, making him a valuable asset to any organization. Beyond his professional endeavors, Paul is passionate about leveraging technology to enhance customer engagement and streamline processes.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Paul Lyons

Work Experience

company logo

Vice President, Experience Engineering at

Red Hat

February 2023 - Present

company logo

Vice President, Customer Experience & Engagement at

Red Hat

March 2017 - March 2023

company logo

Senior Director, Global Support Services at

Red Hat

September 2014 - March 2017

company logo

Director, SEG & Support Operations at

Red Hat

April 2012 - September 2014

company logo

Global Director, Remote Support Optimization at

Dell Technologies

January 2011 - April 2012

company logo

Global Director, Customer Support Services at

Dell Technologies

September 2009 - January 2011

💼

Director, Escalations & Platform Support at

Emc

March 2007 - September 2009

💼

Global Manager, Process & Technology at

Emc

January 2005 - March 2007

💼

Consultant Engineer - DMX/Symmetrix Storage at

Emc

January 2000 - January 2005

💼

Customer Service at

Emc

August 1995 - January 2000

Logos provided by Logo.dev

Paul Lyons

Education

Frequently Asked Questions about Paul Lyons

What is Paul Lyons email address?

Paul Lyons's primary email address is **********@redhat.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Paul Lyons work for?

Paul Lyons is a Vice President, Experience Engineering at Red Hat, a company specializing in Prepackaged software.

Where Paul Lyons graduated from?

Paul Lyons holds a degree in Corporate Systems from Boston College.

How can I directly contact Paul Lyons?

To contact Paul Lyons directly, you can use the email address **********@redhat.com. Complete contact information is available upon registration with Muraena.

Who is Paul Lyons?

Paul Lyons is an accomplished Vice President with extensive experience in customer experience and engineering within the technology sector, currently leading Experience Engineering at Red Hat. With a strong background in cloud computing and enterprise architecture, he has successfully managed global teams and complex projects, ensuring high levels of customer satisfaction and operational excellence. His leadership style emphasizes cross-functional collaboration and strategic planning, enabling organizations to navigate the evolving landscape of technology. Paul holds dual degrees in Corporate Systems and Administration Studies from Boston College, which underpin his technical expertise and managerial acumen. He has a proven track record of driving innovation and change management in high-pressure environments, making him a valuable asset to any organization. Beyond his professional endeavors, Paul is passionate about leveraging technology to enhance customer engagement and streamline processes.

Paul`s contact details

mail

**********@redhat.com

Colleagues

avatar
Sarwar Raza

Vice President and General Manager - Application Developer Business Unit

avatar
Shuchi Sharma

Chief Diversity, Equity and Inclusion Officer

avatar
Sandro Mazziotta

Director Technology Strategy, Field CTO Organization

avatar
Tara Clinton

Manager, Strategic Initiatives & Chief of Staff, Office of the CFO

avatar
Paul Whittard

Vice President of Services

avatar
Tim Cramer

Senior Vice President

avatar
Peter-Paul Kurstjens

Principal Solution Architect

Philip Yeap

Vice President Marketing

avatar
Allen Oh

Senior Manager, Business Value Practice

avatar
Prem Pavan

Vice President & GM - South East Asia & Korea (SEAK)

View Contact details (it's free)
Request Profile Removal