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Preeti Raina

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Preeti Raina

Global Senior Vice President, Client Services | ibex

United States

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Preeti Raina

Summary

Preeti Raina is a seasoned Operations leader with over 22 years of experience in managing large customer service centers and operational excellence teams across various sectors including Telco, Healthcare, and FinTech. As the Global Senior Vice President of Client Services at Ibex, she has demonstrated her ability to drive business growth and enhance client satisfaction, achieving significant revenue milestones. Preeti's leadership is characterized by her passion for developing talent and fostering strong client relationships. Her expertise in financial management, strategic planning, and performance optimization has earned her multiple accolades, including the prestigious President's Club award. With a strong background in project management and service delivery, she is a change champion who excels in turning around underperforming units into profitable ventures. Preeti is also actively involved in global initiatives aimed at mentorship and leadership development, particularly for women in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Organisational experience

Corporate Experience

Consulting Experience

Preeti Raina

Work Experience

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Global Senior Vice President, Client Services at

ibex

March 2024 - Present

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Country Manager & Senior Vice President at

ibex

April 2023 - March 2024

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Vice President- Operations Delivery & Client Services at

ibex

August 2020 - April 2023

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Senior Director, Operations Excellence & Service Delivery at

Conduent

May 2006 - July 2020

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Vice President, Service Delivery at

Xerox Holdings Corporation

January 2016 - December 2017

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Strategic Business Unit Director at

Xerox Commercial Solutions

November 2014 - December 2015

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Strategic Business Unit Manager at

Xerox Commercial Solutions

May 2006 - October 2014

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Service Delivery Manager at

IGATE

March 2002 - December 2005

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Technical Trainer, Compaq and HP at

vCustomer

January 2002 - March 2002

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Senior Faculty & Training Coordinator at

Eductech Informatics

July 2001 - January 2002

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Software Programmer at

Ennovative Solutions

January 2000 - July 2001

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Preeti Raina

Education

University of Mumbai, Bachelor Of Engineering

January 1997 - January 2001

Frequently Asked Questions about Preeti Raina

What is Preeti Raina email address?

Preeti Raina's primary email address is ************@trgworld.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Preeti Raina work for?

Preeti Raina is a Global Senior Vice President, Client Services at ibex, a company specializing in Direct selling establishments.

Where Preeti Raina graduated from?

Preeti Raina holds a degree in Computer Science from University of Mumbai.

How can I directly contact Preeti Raina?

To contact Preeti Raina directly, you can use the email address ************@trgworld.com. Complete contact information is available upon registration with Muraena.

Is Preeti Raina an immigrant?

Yes, Preeti Raina is an immigrant and currently based in United States

Who is Preeti Raina?

Preeti Raina is a seasoned Operations leader with over 22 years of experience in managing large customer service centers and operational excellence teams across various sectors including Telco, Healthcare, and FinTech. As the Global Senior Vice President of Client Services at Ibex, she has demonstrated her ability to drive business growth and enhance client satisfaction, achieving significant revenue milestones. Preeti's leadership is characterized by her passion for developing talent and fostering strong client relationships. Her expertise in financial management, strategic planning, and performance optimization has earned her multiple accolades, including the prestigious President's Club award. With a strong background in project management and service delivery, she is a change champion who excels in turning around underperforming units into profitable ventures. Preeti is also actively involved in global initiatives aimed at mentorship and leadership development, particularly for women in the industry.

Preeti`s contact details

mail

************@trgworld.com

************@ibex.co

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Greg Rajchel

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Greg Rajchel

VP and Head of Client Services

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