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Rachael Zaluzec

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Rachael Zaluzec

CMO & SVP, Customer Experience & Brand Marketing | Volkswagen of America, Inc

Detroit, Michigan, United States

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Rachael Zaluzec

Summary

Rachael Zaluzec is an accomplished CMO and SVP at Volkswagen of America, specializing in customer experience and brand marketing within the automotive industry. With a strong background in business strategy and change management, she has successfully led initiatives that enhance customer relationships and drive brand loyalty. Rachael's expertise spans various domains, including HR operations, consulting, and project management, demonstrating her versatility in leadership roles. Her career is marked by a commitment to developing innovative customer engagement strategies that incorporate cutting-edge technology. Notably, Rachael has a unique ability to blend operational excellence with a deep understanding of customer needs, which sets her apart in the competitive automotive landscape. She holds an MBA in Human Resources Operations Management and a Bachelor's degree in Telecommunications Management, showcasing her academic credentials. Rachael is passionate about creating exceptional customer experiences and is dedicated to fostering a high-performing organizational culture.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Rachael Zaluzec

Work Experience

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CMO & SVP, Customer Experience & Brand Marketing at

Volkswagen of America, Inc

February 2023 - Present

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Vice President, Customer Experience & Digital Strategy at

Volkswagen Group of America

June 2020 - January 2023

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Senior Director of Consumer Affairs & CRM at

Volkswagen Group of America

May 2015 - May 2020

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Senior Manager, Group Customer Relations at

Volkswagen Group of America

October 2012 - May 2015

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Senior Manager, HR Operations & Workforce Acquisition at

Volkswagen Group of America

October 2010 - October 2012

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HR Consultant & Strategic Projects Leader at

Volkswagen Group of America

May 2008 - October 2010

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Relocation Consultant - Client Program Director at

Nikolas Renovation Inc.

January 2002 - January 2008

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Rachael Zaluzec

Education

Capella University, Mba

January 2009 - January 2013

Ball State University, Bachelor Of Arts - Ba

January 1998 - January 2001

Frequently Asked Questions about Rachael Zaluzec

What is Rachael Zaluzec email address?

Rachael Zaluzec's primary email address is ***************@vw.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rachael Zaluzec work for?

Rachael Zaluzec is a CMO & SVP, Customer Experience & Brand Marketing at Volkswagen of America, Inc, a company specializing in Motor vehicles & car bodies.

Where Rachael Zaluzec graduated from?

Rachael Zaluzec holds a degree in Human Resources Operations Management from Capella University.

How can I directly contact Rachael Zaluzec?

To contact Rachael Zaluzec directly, you can use the email address ***************@vw.com. Complete contact information is available upon registration with Muraena.

Who is Rachael Zaluzec?

Rachael Zaluzec is an accomplished CMO and SVP at Volkswagen of America, specializing in customer experience and brand marketing within the automotive industry. With a strong background in business strategy and change management, she has successfully led initiatives that enhance customer relationships and drive brand loyalty. Rachael's expertise spans various domains, including HR operations, consulting, and project management, demonstrating her versatility in leadership roles. Her career is marked by a commitment to developing innovative customer engagement strategies that incorporate cutting-edge technology. Notably, Rachael has a unique ability to blend operational excellence with a deep understanding of customer needs, which sets her apart in the competitive automotive landscape. She holds an MBA in Human Resources Operations Management and a Bachelor's degree in Telecommunications Management, showcasing her academic credentials. Rachael is passionate about creating exceptional customer experiences and is dedicated to fostering a high-performing organizational culture.

Rachael`s contact details

mail

***************@vw.com

Colleagues

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Peter Cunningham

Vice President Sales Operations

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Thomas Radgoski

Vice President, South East Region at Volkswagen AG

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Pradip Mukherjee

VP Engineering HW Platform Development

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Fabio Rabelo

VP Business Transformation & Connected Services

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Steven Warrick

Vice President, Product Lines

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Rob Sutschek

Vice President - Engineering & Environmental Office (EEO)

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Michael Khayan

Chief Of Staff to the CFO

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Michelle Bouse

Executive Coordinator to Region Vice President

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Sean Flater

Director

Duncan Movassaghi

Chief Sales and Marketing Officer, North American Region

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