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Rachel Stanley
Rachel Stanley
Vice President of Customer Experience
Seattle, Washington, United States
Rachel Stanley
Summary
Rachel Stanley is a seasoned customer experience executive with over 12 years of expertise in the SaaS industry, currently serving as the Vice President of Customer Experience at Banzai. With a strong focus on customer-centric growth, she has played a pivotal role in driving the company's successful transition to a public offering in December 2023. Rachel's passion for mentoring high-performing teams has led to significant improvements in customer satisfaction and net revenue retention. She is known for developing data-driven strategies that enhance customer success programs and reduce churn. Her leadership experience spans multiple departments, showcasing her versatility and strategic insight. Rachel's ability to build strong relationships with enterprise customers has consistently resulted in high retention rates and sales success. She has a proven track record in managing cross-functional teams and initiatives that align customer experience with business objectives. In addition to her professional achievements, Rachel's commitment to continuous learning and improvement sets her apart in the competitive landscape of customer experience management.
Rachel Stanley
Work Experience
Vice President of Customer Experience at
Banzai
October 2021 - September 2024
Sr. Director, Customer Adoption & Support at
Banzai
January 2021 - October 2021
Director, Customer Adoption at
Banzai
January 2020 - January 2021
Enterprise Customer Success Manager at
Banzai
April 2019 - January 2020
Marketing Manager, Alexa Shopping at
Amazon
October 2018 - December 2018
Team Leader, Training & Implementation at
ACS Technologies
October 2014 - September 2018
Implementation Consultant at
ACS Technologies
September 2012 - September 2014
Customer Onboarding Coordinator at
ACS Technologies
February 2012 - August 2012
Rachel Stanley
Education
Palm Beach Atlantic University
January 2000 - January 2002
Frequently Asked Questions about Rachel Stanley
What is Rachel Stanley email address?
Rachel Stanley's primary email address is ******@banzai.io. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Rachel Stanley graduated from?
Rachel Stanley holds a degree in Business, Secondary Education from Palm Beach Atlantic University.
How can I directly contact Rachel Stanley?
To contact Rachel Stanley directly, you can use the email address ******@banzai.io. Complete contact information is available upon registration with Muraena.
Who is Rachel Stanley?
Rachel Stanley is a seasoned customer experience executive with over 12 years of expertise in the SaaS industry, currently serving as the Vice President of Customer Experience at Banzai. With a strong focus on customer-centric growth, she has played a pivotal role in driving the company's successful transition to a public offering in December 2023. Rachel's passion for mentoring high-performing teams has led to significant improvements in customer satisfaction and net revenue retention. She is known for developing data-driven strategies that enhance customer success programs and reduce churn. Her leadership experience spans multiple departments, showcasing her versatility and strategic insight. Rachel's ability to build strong relationships with enterprise customers has consistently resulted in high retention rates and sales success. She has a proven track record in managing cross-functional teams and initiatives that align customer experience with business objectives. In addition to her professional achievements, Rachel's commitment to continuous learning and improvement sets her apart in the competitive landscape of customer experience management.
Rachel`s contact details
******@banzai.io
**************@getbanzai.com
********@amazon.com