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Ray Polanco
Ray Polanco
Chief Operating Officer | Remind
Henderson, Nevada, United States
Ray Polanco
Summary
Ray Polanco is a seasoned Chief Operating Officer with extensive experience in customer success and sales leadership, primarily within the technology sector. With a strong background in revenue generation, Ray has effectively led customer success teams that maintain high renewal rates and drive customer expansion. He is adept at strategic planning and has a proven track record of implementing customer success programs that enhance user experience and satisfaction. Ray's expertise spans various roles in pre-sales, operations management, and business development, showcasing his versatility in the tech landscape. His leadership approach emphasizes team building and performance management, ensuring that customer satisfaction remains a top priority. Ray has successfully managed cross-functional teams and has a history of driving significant improvements in customer engagement and retention. Outside of his professional accomplishments, he is passionate about leveraging technology to enhance educational outcomes, reflecting a commitment to social impact through his work at Remind. Ray holds a degree in Business Administration from San Jose State University, further solidifying his foundation in business strategy and management.
Ray Polanco
Work Experience
Chief Operating Officer at
Remind
July 2021 - Present
VP of Sales and Customer Success at
Remind
April 2018 - July 2021
Vice President, Customer Success at
Egnyte
March 2017 - May 2018
Vice President of Customer Success / GM of Revenue at
MindManager Enterprise
April 2013 - August 2016
Vice President of Global Customer Success at
MindManager Enterprise
April 2011 - April 2013
Vice President / Customer Success and Global Support at
Lyris
May 2007 - December 2010
Sr. Director, Technical and Customer Support Services at
Avid Technology, Inc.
March 2004 - April 2007
Director, Global Technical Services at
January 2000 - February 2004
Director, Technical Services at
Nokia
November 1997 - January 2000
Sr. Manager of Technical Services at
Madge Networks
September 1994 - October 1997
Ray Polanco
Education
SAN JOSÉ STATE UNIVERSITY, Bs
January 1986 - January 1994
Frequently Asked Questions about Ray Polanco
What is Ray Polanco email address?
Ray Polanco's primary email address is ***@remind.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ray Polanco work for?
Ray Polanco is a Chief Operating Officer at Remind, a company specializing in Prepackaged software.
Where Ray Polanco graduated from?
Ray Polanco holds a degree in Business Administration from SAN JOSÉ STATE UNIVERSITY.
How can I directly contact Ray Polanco?
To contact Ray Polanco directly, you can use the email address ***@remind.com. Complete contact information is available upon registration with Muraena.
Who is Ray Polanco?
Ray Polanco is a seasoned Chief Operating Officer with extensive experience in customer success and sales leadership, primarily within the technology sector. With a strong background in revenue generation, Ray has effectively led customer success teams that maintain high renewal rates and drive customer expansion. He is adept at strategic planning and has a proven track record of implementing customer success programs that enhance user experience and satisfaction. Ray's expertise spans various roles in pre-sales, operations management, and business development, showcasing his versatility in the tech landscape. His leadership approach emphasizes team building and performance management, ensuring that customer satisfaction remains a top priority. Ray has successfully managed cross-functional teams and has a history of driving significant improvements in customer engagement and retention. Outside of his professional accomplishments, he is passionate about leveraging technology to enhance educational outcomes, reflecting a commitment to social impact through his work at Remind. Ray holds a degree in Business Administration from San Jose State University, further solidifying his foundation in business strategy and management.
Ray`s contact details
***@remind.com
********@zhone.com
***********@mindjet.com
Colleagues
Co-Founder
Vice President of Sales
Vice President
Member of Global Executive Board