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Rebecca Truong

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Rebecca Truong

VP of Client Experience | First Factory

New Canaan, Connecticut, United States

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Rebecca Truong

Summary

Rebecca Truong is a seasoned professional specializing in client experience and product development within the tech industry. With a robust background in agile project management and cross-functional team leadership, she has consistently driven operational efficiencies and strategic initiatives. Currently serving as the VP of Client Experience at First Factory, Rebecca is known for her inspiring leadership style that empowers her teams to achieve their goals. Her extensive experience at Kaplan Test Prep has equipped her with a unique perspective on educational technologies and client needs. A graduate of Syracuse University, she combines her academic background in Spanish and Geography with practical skills in digital strategy and operational problem-solving. With a passion for fostering collaboration and innovation, Rebecca is committed to delivering exceptional client outcomes and enhancing user experiences in every project she undertakes.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Rebecca Truong

Work Experience

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VP of Client Experience at

First Factory

September 2022 - Present

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Director Of Client Experience at

First Factory

September 2021 - Present

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Associate Director of Product Development at

First Factory

September 2020 - Present

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Product Owner at

Kaplan Test Prep

January 2019 - September 2020

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Associate Product Owner at

Kaplan Test Prep

January 2018 - January 2019

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Business Analyst at

Kaplan Test Prep

March 2016 - January 2018

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Production Support Lead at

Kaplan Test Prep

April 2014 - March 2016

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Staff Support Manager at

KAPLAN TEST PREP AND ADMISSIONS LIMITED

November 2010 - April 2014

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Institutional Operations Manager at

Kaplin Pmbr

October 2011 - January 2012

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Staff Service Manager at

KAPLAN TEST PREP AND ADMISSIONS LIMITED

November 2010 - October 2011

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Associate Center Director at

KAPLAN TEST PREP AND ADMISSIONS LIMITED

March 2009 - October 2010

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Center Manager at

KAPLAN TEST PREP AND ADMISSIONS LIMITED

October 2008 - March 2009

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Marketing Manager at

KAPLAN TEST PREP AND ADMISSIONS LIMITED

February 2008 - October 2008

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Rebecca Truong

Education

Syracuse University, Ba

January 2000 - January 2004

Choate Rosemary Hall, High School

January 1997 - January 2000

Frequently Asked Questions about Rebecca Truong

What is Rebecca Truong email address?

Rebecca Truong's primary email address is *******@firstfactory.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rebecca Truong work for?

Rebecca Truong is a VP of Client Experience at First Factory, a company specializing in Computer Systems Design & Related Services.

Where Rebecca Truong graduated from?

Rebecca Truong holds a degree in Spanish, Geography And Latin American Studies from Syracuse University.

How can I directly contact Rebecca Truong?

To contact Rebecca Truong directly, you can use the email address *******@firstfactory.com. Complete contact information is available upon registration with Muraena.

Who is Rebecca Truong?

Rebecca Truong is a seasoned professional specializing in client experience and product development within the tech industry. With a robust background in agile project management and cross-functional team leadership, she has consistently driven operational efficiencies and strategic initiatives. Currently serving as the VP of Client Experience at First Factory, Rebecca is known for her inspiring leadership style that empowers her teams to achieve their goals. Her extensive experience at Kaplan Test Prep has equipped her with a unique perspective on educational technologies and client needs. A graduate of Syracuse University, she combines her academic background in Spanish and Geography with practical skills in digital strategy and operational problem-solving. With a passion for fostering collaboration and innovation, Rebecca is committed to delivering exceptional client outcomes and enhancing user experiences in every project she undertakes.

Rebecca`s contact details

mail

*******@firstfactory.com

***************@kaplan.com

Colleagues

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Don Gregori

Chief Operating Officer

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