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Regina Dolan
Regina Dolan
Vice President of Global Customer Success | Amwell
Chisago City, Minnesota, United States
Regina Dolan
Summary
Regina Dolan is a seasoned Vice President of Global Customer Success at Amwell, bringing over 15 years of expertise in Healthcare IT and SaaS. She has a proven track record in building and leading customer success teams, with a strong focus on enhancing customer experience and satisfaction. Regina's leadership style emphasizes collaboration and strategic partnerships across various business verticals. Her analytical skills and proficiency in CRM tools like Gainsight have enabled her to operationalize customer health scorecards and improve retention metrics significantly. Regina's commitment to diversity and inclusion is evident in her approach to team management and customer engagement. With a background in public relations and marketing, she effectively translates complex healthcare solutions into compelling narratives for diverse audiences. Outside of her professional achievements, Regina is recognized for her contributions to team development and community engagement.
Regina Dolan
Work Experience
Vice President of Global Customer Success at
Amwell
April 2022 - Present
Vice President of Customer Success & Implementation - North America at
SILVER CLOUD SUPPORT LTD
August 2021 - April 2022
Senior Director, Customer Success & Implementation - North America at
SILVER CLOUD SUPPORT LTD
March 2021 - August 2021
Director, Customer Success & Implementation - North America at
SILVER CLOUD SUPPORT LTD
November 2019 - March 2021
Senior Manager, Global Customer Success at
Bitsight
May 2019 - November 2019
Senior Manager, Customer Engagement at
athenahealth
February 2019 - May 2019
Manager, Customer Engagement at
athenahealth
August 2018 - February 2019
Manager, Customer Success (Hospitals & Health Systems) at
athenahealth
July 2016 - September 2018
Senior Associate, Customer Success (Hospitals and Health Systems) at
athenahealth
October 2015 - July 2016
Senior Associate, Customer Onboarding/Implementations (Analytics) at
athenahealth
August 2013 - October 2015
Associate, Customer Training & Operations (Analytics) at
athenahealth
June 2012 - August 2013
Customer Account Executive at
Brady Ellingsen Advertising Inc
October 2010 - May 2012
Regina Dolan
Education
Marquette University, Magna Cum Laude - Bachelor Of Arts
January 2006 - January 2010
National University of Ireland, Summer Study Abroad Program
January 2007 - January 2007
Saint Mary's University of Minnesota, High School Pseo Program
January 2004 - January 2006
Frequently Asked Questions about Regina Dolan
What is Regina Dolan email address?
Regina Dolan's primary email address is ************@silvercloudhealth.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Regina Dolan work for?
Regina Dolan is a Vice President of Global Customer Success at Amwell, a company specializing in General Medical & Surgical Hospitals.
Where Regina Dolan graduated from?
Regina Dolan holds a degree in Public Relations, Marketing, Human Resources from Marquette University.
How can I directly contact Regina Dolan?
To contact Regina Dolan directly, you can use the email address ************@silvercloudhealth.com. Complete contact information is available upon registration with Muraena.
Who is Regina Dolan?
Regina Dolan is a seasoned Vice President of Global Customer Success at Amwell, bringing over 15 years of expertise in Healthcare IT and SaaS. She has a proven track record in building and leading customer success teams, with a strong focus on enhancing customer experience and satisfaction. Regina's leadership style emphasizes collaboration and strategic partnerships across various business verticals. Her analytical skills and proficiency in CRM tools like Gainsight have enabled her to operationalize customer health scorecards and improve retention metrics significantly. Regina's commitment to diversity and inclusion is evident in her approach to team management and customer engagement. With a background in public relations and marketing, she effectively translates complex healthcare solutions into compelling narratives for diverse audiences. Outside of her professional achievements, Regina is recognized for her contributions to team development and community engagement.
Regina`s contact details
************@silvercloudhealth.com
******@athenahealth.com
************@amwell.com
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