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Rezaur Rahman
Rezaur Rahman
Vice President of Bangladesh Operations | SEBPO
Dhaka, Dhaka Division, Bangladesh
Rezaur Rahman
Summary
Rezaur Rahman is a seasoned executive with extensive experience in leading large-scale service operations across various industries, including telecommunications, BPO, and e-commerce. Currently serving as the Vice President of Bangladesh Operations at SEBPO, he has a proven track record in operational scaling, customer retention strategies, and performance management. Rezaur is detail-oriented, with a strong analytical mindset and a focus on data-driven decision-making. His leadership style emphasizes talent retention and employee development, fostering a culture of continuous improvement. He is fluent in both English and Hindi, enhancing his ability to engage with diverse teams and clients. Rezaur's career spans various roles from customer service management to strategic operations, showcasing his versatility and depth of knowledge in the field. His strategic insights have driven significant improvements in customer satisfaction across organizations. Beyond his professional achievements, Rezaur is passionate about leveraging technology to enhance operational efficiency and customer experience.
Rezaur Rahman
Work Experience
Vice President of Bangladesh Operations at
Sebpo
Present
Vice President Of Bangladesh Operations at
SEBPO
September 2020 - Present
Head Of Strategy & Program Management at
SEBPO
November 2017 - August 2020
Director, Customer Service & Moderation at
ekhanei.com
April 2015 - May 2017
Chief Customer Services Officer at
QUBEE
August 2011 - March 2015
General Manager, Call Centre Operations at
eHR Recruitment
January 2010 - January 2011
Deputy General Manager - Call Center Operations at
eHR Recruitment
January 2007 - December 2009
Call Center Manager at
eHR Recruitment
October 2005 - December 2006
Manager Careline at
banglalink
January 2005 - October 2005
Customer Service Manager at
DHL
January 2004 - January 2005
Duty Manager Customer Service at
DHL
September 2001 - December 2003
Assistant Manager Customer Service at
Tm International
June 1999 - August 2001
Rezaur Rahman
Education
University of Dhaka, Master's Degree
Frequently Asked Questions about Rezaur Rahman
What is Rezaur Rahman email address?
Rezaur Rahman's primary email address is ******@sebpo.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rezaur Rahman work for?
Rezaur Rahman is a Vice President of Bangladesh Operations at SEBPO, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Rezaur Rahman graduated from?
Rezaur Rahman holds a degree in Marketing from University of Dhaka.
How can I directly contact Rezaur Rahman?
To contact Rezaur Rahman directly, you can use the email address ******@sebpo.com. Complete contact information is available upon registration with Muraena.
Who is Rezaur Rahman?
Rezaur Rahman is a seasoned executive with extensive experience in leading large-scale service operations across various industries, including telecommunications, BPO, and e-commerce. Currently serving as the Vice President of Bangladesh Operations at SEBPO, he has a proven track record in operational scaling, customer retention strategies, and performance management. Rezaur is detail-oriented, with a strong analytical mindset and a focus on data-driven decision-making. His leadership style emphasizes talent retention and employee development, fostering a culture of continuous improvement. He is fluent in both English and Hindi, enhancing his ability to engage with diverse teams and clients. Rezaur's career spans various roles from customer service management to strategic operations, showcasing his versatility and depth of knowledge in the field. His strategic insights have driven significant improvements in customer satisfaction across organizations. Beyond his professional achievements, Rezaur is passionate about leveraging technology to enhance operational efficiency and customer experience.
Rezaur`s contact details
******@sebpo.com
Colleagues
Vice President, Client Success
Chief Strategy Officer
Vice President Marketing
Vice President of Client Operations
MBA Mentor Program
CEO
Chief Operating Officer
Chief Operating Officer
Co-Founder
Vice President, Client Solutions