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Rich King
Rich King
Chief Operating Officer Managed Services | NRTC
Cedar Rapids, Iowa, United States
Rich King
Summary
Rich King is a seasoned executive with extensive experience in the telecommunications and customer service industries. Currently serving as the Chief Operating Officer at NRTC, he has a proven track record of leading call center operations and enhancing customer experiences. With over 25 years in various leadership roles, Rich has developed a strong expertise in strategic planning, process improvement, and team leadership. His previous positions include Vice President of Call Center Operations and Director of Customer Experience, showcasing his ability to drive operational excellence. Rich holds a degree from Bowling Green State University and has a passion for mentoring emerging leaders in the industry. His leadership style emphasizes collaboration and innovation, making him a valuable asset in any organization. He is committed to fostering a culture of customer satisfaction and continuous improvement.
Rich King
Work Experience
Chief Operating Officer Managed Services at
NRTC
July 2023 - Present
Vice President Call Center Operations - Managed Services at
NRTC
April 2018 - Present
Director, Customer Experience at
Transamerica
March 2013 - November 2017
VP Partner Support Services at
SecurityCoverage, Inc.
August 2007 - March 2013
Director of Operations at
Infinity
January 2006 - August 2007
Director of Customer Care at
McLeodUSA
January 1997 - January 2006
Marketing Manager at
Intuit Inc Parsons Technology
January 1994 - January 1996
Rich King
Education
Bowling Green State University
January 1987 - January 1991
Frequently Asked Questions about Rich King
What is Rich King email address?
Rich King's primary email address is *********@q.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rich King work for?
Rich King is a Chief Operating Officer Managed Services at NRTC, a company specializing in Radiotelephone communication.
Where Rich King graduated from?
Rich King holds a degree in from Bowling Green State University.
How can I directly contact Rich King?
To contact Rich King directly, you can use the email address *********@q.com. Complete contact information is available upon registration with Muraena.
Who is Rich King?
Rich King is a seasoned executive with extensive experience in the telecommunications and customer service industries. Currently serving as the Chief Operating Officer at NRTC, he has a proven track record of leading call center operations and enhancing customer experiences. With over 25 years in various leadership roles, Rich has developed a strong expertise in strategic planning, process improvement, and team leadership. His previous positions include Vice President of Call Center Operations and Director of Customer Experience, showcasing his ability to drive operational excellence. Rich holds a degree from Bowling Green State University and has a passion for mentoring emerging leaders in the industry. His leadership style emphasizes collaboration and innovation, making him a valuable asset in any organization. He is committed to fostering a culture of customer satisfaction and continuous improvement.
Rich`s contact details
*********@q.com
*@nrtc.coop
Colleagues
VP of Finance
Vice President, Internet Services
President, Smart Grid Solutions
NRTC Mobile - VP Finance and Operations
Chairman of the Board of Directors
Vice President, Smart Grid Solutions
Manager, Lead Technicians
Board Member
Vice President of Smart Grid Technology Planning