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Richard Huffner

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Richard Huffner

Vice President of Contact Center Operations | altafiber

Batesville, Indiana, United States

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Richard Huffner

Summary

Richard Huffner is a seasoned executive with over two decades of experience in the radiotelephone communication industry, currently serving as Vice President of Contact Center Operations at altafiber. He has a proven track record in call center administration, data analytics, and team development, showcasing his ability to lead complex operations and drive performance improvements. Richard excels in managing vendor relationships and implementing strategic initiatives that enhance contact center efficiency. His analytical mindset is complemented by his expertise in budgeting and financial analysis, making him a key player in aligning operational goals with corporate strategy. Throughout his career, Richard has consistently demonstrated a commitment to quality and innovation, influencing positive change within organizations. He is known for his leadership skills and his ability to foster team development in fast-paced environments. Richard's extensive background in business intelligence and analytics has equipped him with the tools to make data-driven decisions that support organizational growth.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Richard Huffner

Work Experience

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Vice President of Contact Center Operations at

altafiber

September 2023 - Present

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Senior Director of Contact Center Business Intelligence & Operations Management at

altafiber

January 2022 - September 2023

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Senior Director of Business Intelligence & Analytics at

altafiber

June 2019 - January 2022

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Director of Contact Center Business Intelligence & Analytics at

altafiber

February 2016 - June 2019

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Senior Manager of Forcing & Analytics at

altafiber

August 2011 - February 2016

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Senior Strategic Manager at

altafiber

January 2011 - August 2011

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Commission Manager at

altafiber

August 2008 - January 2011

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Team Leader - Residential Sales Center at

altafiber

March 2007 - August 2008

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Sales Consultant/Support Desk - Residential Sales Center at

altafiber

March 2004 - March 2007

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Direct Sales Representative at

ADELPHIA COMMUNICATIONS

June 2000 - March 2004

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Direct Sales Supervisor at

Insight Communications

January 1996 - June 2000

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Frequently Asked Questions about Richard Huffner

What is Richard Huffner email address?

Richard Huffner's primary email address is ***************@altafiber.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Richard Huffner work for?

Richard Huffner is a Vice President of Contact Center Operations at altafiber, a company specializing in Radiotelephone communication.

How can I directly contact Richard Huffner?

To contact Richard Huffner directly, you can use the email address ***************@altafiber.com. Complete contact information is available upon registration with Muraena.

Who is Richard Huffner?

Richard Huffner is a seasoned executive with over two decades of experience in the radiotelephone communication industry, currently serving as Vice President of Contact Center Operations at altafiber. He has a proven track record in call center administration, data analytics, and team development, showcasing his ability to lead complex operations and drive performance improvements. Richard excels in managing vendor relationships and implementing strategic initiatives that enhance contact center efficiency. His analytical mindset is complemented by his expertise in budgeting and financial analysis, making him a key player in aligning operational goals with corporate strategy. Throughout his career, Richard has consistently demonstrated a commitment to quality and innovation, influencing positive change within organizations. He is known for his leadership skills and his ability to foster team development in fast-paced environments. Richard's extensive background in business intelligence and analytics has equipped him with the tools to make data-driven decisions that support organizational growth.

Richard`s contact details

mail

***************@altafiber.com

Colleagues

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Greg Wheeler

President - Business Markets

Leigh Fox

President and Chief Executive Officer

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Shawn Mcmillian

Board Chair

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Steven Kutos

Board Member

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Eric Farrell

Marketing & Community Engagement Manager (II)

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