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Richard Rans
Richard Rans
Vice President of Customer Success | On Deck
Austin, Texas, United States
Richard Rans
Summary
Richard Rans is a seasoned Customer Experience leader based in Austin, Texas, with a proven track record of transforming customer success organizations into revenue-generating teams. With extensive experience across various industries, including software and consulting, he has successfully built and managed customer success teams from the ground up. His strategic planning expertise has enabled him to drive significant improvements in customer retention and satisfaction, evidenced by a 50% reduction in churn in his current role. Richard's background in project management and enterprise architecture complements his leadership skills, allowing him to effectively engage with C-level stakeholders. He holds an MBA from the University of Texas at Austin, specializing in Information System Management, and a BA in Math/Economics from U.C. Santa Barbara. Richard is passionate about leveraging technology to enhance customer experiences and is dedicated to continuous professional development in customer success methodologies.
Richard Rans
Work Experience
Vice President of Customer Success at
Gimmal LLC
January 2023 - Present
Founding Fellow at
On Deck
April 2021 - Present
Vice President of Customer Success at
Metadata
October 2021 - October 2022
Sr Director of Customer Success at
Terminus
November 2019 - October 2021
Director, Customer Success at
Jive Software
January 2014 - November 2019
Director of Customer Success / Professional Services at
Socialware
December 2011 - January 2014
Director at
Gimmal
December 2005 - December 2011
Practice Lead at
Blue Fish Development Group
November 1999 - December 2005
Business Analyst at
Fedex Corp
July 1995 - September 1996
Richard Rans
Education
University of California, Santa Barbara, Ba
Frequently Asked Questions about Richard Rans
What is Richard Rans email address?
Richard Rans's primary email address is *******@beondeck.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Richard Rans work for?
Richard Rans is a Vice President of Customer Success at On Deck, a company specializing in Custom computer programming services.
Where Richard Rans graduated from?
Richard Rans holds a degree in Information System Management from The University of Texas at Austin - Red McCombs School of Business.
How can I directly contact Richard Rans?
To contact Richard Rans directly, you can use the email address *******@beondeck.com. Complete contact information is available upon registration with Muraena.
Who is Richard Rans?
Richard Rans is a seasoned Customer Experience leader based in Austin, Texas, with a proven track record of transforming customer success organizations into revenue-generating teams. With extensive experience across various industries, including software and consulting, he has successfully built and managed customer success teams from the ground up. His strategic planning expertise has enabled him to drive significant improvements in customer retention and satisfaction, evidenced by a 50% reduction in churn in his current role. Richard's background in project management and enterprise architecture complements his leadership skills, allowing him to effectively engage with C-level stakeholders. He holds an MBA from the University of Texas at Austin, specializing in Information System Management, and a BA in Math/Economics from U.C. Santa Barbara. Richard is passionate about leveraging technology to enhance customer experiences and is dedicated to continuous professional development in customer success methodologies.
Richard`s contact details
*******@beondeck.com
************@gimmal.com
Colleagues
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