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Rick Castro

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Rick Castro

Director, Executive Escalations for Oracle's CEO Offices and Chief Customer Officer | Oracle

Poway, California, United States

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Rick Castro

Summary

Rick Castro is a seasoned executive with over 15 years of experience in leading process improvement initiatives and business development strategies, primarily within Oracle. He excels in executive escalations, demonstrating a strong ability to manage complex issues and foster customer loyalty. A certified Brian Tracy business coach, Rick has a knack for motivating teams and driving organizational effectiveness through continuous improvement. His leadership style emphasizes intrinsic motivation and team engagement, contributing to a culture of collaboration and growth. Rick's broad expertise spans various domains, including change management, operational excellence, and strategic planning. He has a proven track record of enhancing business processes and implementing quality management systems that yield significant savings and efficiencies. With a background in both corporate and coaching environments, Rick is adept at identifying new opportunities for business success and profitability.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Rick Castro

Work Experience

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Director, Executive Escalations for Oracle's CEO Offices and Chief Customer Officer at

Oracle

July 2018 - Present

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Former Director Escalation Management at

Oracle

January 2005 - January 2021

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Senior Manager, Executive Escalations & Systemic Issues Management at

Oracle

September 2015 - July 2018

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Senior Manager - Metrics, Performance and Improvements at

Oracle

May 2011 - September 2014

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Certified Business Coach | Management Improvement | Leadership Development | Performance Training at

The Trustee for FP Master Trust

October 2009 - May 2011

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Corporate Quality Director | Business Process Improvements | Change Leadership at

Oracle

August 2004 - October 2009

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Divisional Quality Management Director at

Sun Microsystems

January 1999 - January 2004

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Java, Quality Management Officer at

Sun Microsystems

January 1998 - January 1999

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Senior Quality Manager | Business Management System Development at

Sun Microsystems

January 1995 - January 1998

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SYSTEMS SUPPORT ENGINEER at

Sun Microsystems

May 1988 - September 1995

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NATIONAL TECHNICAL SUPPORT at

Quotron Systems

June 1987 - May 1988

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FIELD SERVICE ENGINEER at

Computervision

January 1985 - June 1987

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Co-Owner at

American Institute of Martial Arts

January 1981 - January 1986

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Rick Castro

Education

January 1992 - January 1995

Control Data Institute

January 1982 - January 1984

Frequently Asked Questions about Rick Castro

What is Rick Castro email address?

Rick Castro's primary email address is ***********@oracle.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rick Castro work for?

Rick Castro is a Director, Executive Escalations for Oracle's CEO Offices and Chief Customer Officer at Oracle, a company specializing in Computer related services, nec.

Where Rick Castro graduated from?

Rick Castro holds a degree in Business Administration from null.

How can I directly contact Rick Castro?

To contact Rick Castro directly, you can use the email address ***********@oracle.com. Complete contact information is available upon registration with Muraena.

Who is Rick Castro?

Rick Castro is a seasoned executive with over 15 years of experience in leading process improvement initiatives and business development strategies, primarily within Oracle. He excels in executive escalations, demonstrating a strong ability to manage complex issues and foster customer loyalty. A certified Brian Tracy business coach, Rick has a knack for motivating teams and driving organizational effectiveness through continuous improvement. His leadership style emphasizes intrinsic motivation and team engagement, contributing to a culture of collaboration and growth. Rick's broad expertise spans various domains, including change management, operational excellence, and strategic planning. He has a proven track record of enhancing business processes and implementing quality management systems that yield significant savings and efficiencies. With a background in both corporate and coaching environments, Rick is adept at identifying new opportunities for business success and profitability.

Rick`s contact details

mail

***********@oracle.com

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