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Rick Fratanduono

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Rick Fratanduono

Vice President - Customer Success | Intact Technology

Washington, District of Columbia, United States

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Rick Fratanduono

Summary

Rick Fratanduono is a seasoned Vice President of Customer Success at Intact Technology, bringing over three decades of extensive leadership experience across both the private sector and federal government. He has a proven track record of driving transformational changes in IT and business processes, focusing on maximizing the value of IT investments for customers. Rick is adept at building and leading high-performing, diverse teams and is known for his exceptional problem-solving capabilities. His expertise spans a wide array of areas, including enterprise architecture, IT operations, and strategic planning. Throughout his career, he has been recognized with multiple awards for his contributions to customer service excellence and operational improvements. Rick's educational background in Economics and Business Administration underpins his strategic approach to organizational success. He is also a sought-after speaker on IT transformation and service management.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Government Experience

Rick Fratanduono

Work Experience

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Vice President - Customer Success at

Intact Technology

September 2016 - Present

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Director, IT Operations Command Center at

Internal Revenue Service

June 2010 - July 2016

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Director, Strategic Planning and Performance Management at

Internal Revenue Service

January 2008 - January 2010

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Senior Advisor to the Commissioner, SB/SE at

Internal Revenue Service

January 2006 - January 2008

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Deputy Director, Research division at

Internal Revenue Service

January 2002 - January 2006

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Senior Manager, Research Division at

Internal Revenue Service

January 1995 - January 2002

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Senior Economist/Economist, Research Division at

IRS

January 1983 - January 1995

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Rick Fratanduono

Education

University of Florida, Master's Degree

January 1981 - January 1982

Coe College, Bachelor Of Arts (Ba)

January 1977 - January 1981

Coe College, Bachelor's Degree

January 1977 - January 1981

Federal Executive Institute

IRS

IRS, Certificate

Frequently Asked Questions about Rick Fratanduono

What is Rick Fratanduono email address?

Rick Fratanduono's primary email address is ************@intact-tech.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rick Fratanduono work for?

Rick Fratanduono is a Vice President - Customer Success at Intact Technology, a company specializing in Computer related services, nec.

Where Rick Fratanduono graduated from?

Rick Fratanduono holds a degree in Economics from University of Florida.

How can I directly contact Rick Fratanduono?

To contact Rick Fratanduono directly, you can use the email address ************@intact-tech.com. Complete contact information is available upon registration with Muraena.

Who is Rick Fratanduono?

Rick Fratanduono is a seasoned Vice President of Customer Success at Intact Technology, bringing over three decades of extensive leadership experience across both the private sector and federal government. He has a proven track record of driving transformational changes in IT and business processes, focusing on maximizing the value of IT investments for customers. Rick is adept at building and leading high-performing, diverse teams and is known for his exceptional problem-solving capabilities. His expertise spans a wide array of areas, including enterprise architecture, IT operations, and strategic planning. Throughout his career, he has been recognized with multiple awards for his contributions to customer service excellence and operational improvements. Rick's educational background in Economics and Business Administration underpins his strategic approach to organizational success. He is also a sought-after speaker on IT transformation and service management.

Rick`s contact details

mail

************@intact-tech.com

******************@irs.gov

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Elizabeth Gage

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Jimmie Neighbors

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Jaime Villarreal

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Jesse White

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Jennifer Smith

VP, Service Delivery

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