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Rob Kocerha
Rob Kocerha
Senior Vice President - Client Experience Operations | Rent.
Suwanee, Georgia, United States
Rob Kocerha
Summary
Rob Kocerha is a seasoned Operations leader with a robust background in customer service operations and strategic management. His career commenced in telecommunications with MCI, where he honed his skills in team dynamics and process improvement. Transitioning to Allconnect, he played a pivotal role in transforming a loss-making enterprise into a profitable venture, demonstrating his capability in steering inside sales and customer satisfaction to new heights. Currently, he serves as the Senior Vice President of Client Experience Operations at RentPath, where he leverages his extensive experience in sales and operational excellence. Rob's unique blend of finance and operations expertise allows him to connect operational performance with financial outcomes, driving significant improvements across organizations. Outside of work, he is passionate about mentoring young professionals and sharing his insights through writing and counseling. His leadership philosophy revolves around cultivating a culture of success and innovation, ensuring that every team member is aligned with the company's vision.
Rob Kocerha
Work Experience
Senior Vice President - Client Experience Operations at
Rent.
June 2022 - Present
Vice President - Client Experience at
Rent.
March 2022 - June 2022
Vice President - Inside Sales & Service at
Rent.
May 2018 - February 2022
President - The Business Conductor LLC | Operations | Inside Sales | Customer Service | Culture at
The Business Conductor LLC
December 2017 - May 2018
Executive Vice President and Chief Operating Officer (EVP & COO) at
Allconnect
January 2015 - November 2017
Executive Vice President - Inside Sales & Customer Service | Contact Center Operations | Mover P&L at
Allconnect
February 2012 - January 2015
Senior Vice President - Revenue Operations and Customer Service at
Allconnect
January 2009 - February 2012
Vice President - Revenue Assurance and Process Improvement at
Allconnect
March 2007 - January 2009
Executive Manager - Financial Operations at
Verizon Communications, Inc.
January 1995 - January 2007
Rob Kocerha
Education
Miami University, Bachelors
January 1988 - January 1992
Frequently Asked Questions about Rob Kocerha
What is Rob Kocerha email address?
Rob Kocerha's primary email address is ********@rentpath.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rob Kocerha work for?
Rob Kocerha is a Senior Vice President - Client Experience Operations at Rent., a company specializing in Entertainment.
Where Rob Kocerha graduated from?
Rob Kocerha holds a degree in Accounting from Miami University.
How can I directly contact Rob Kocerha?
To contact Rob Kocerha directly, you can use the email address ********@rentpath.com. Complete contact information is available upon registration with Muraena.
Who is Rob Kocerha?
Rob Kocerha is a seasoned Operations leader with a robust background in customer service operations and strategic management. His career commenced in telecommunications with MCI, where he honed his skills in team dynamics and process improvement. Transitioning to Allconnect, he played a pivotal role in transforming a loss-making enterprise into a profitable venture, demonstrating his capability in steering inside sales and customer satisfaction to new heights. Currently, he serves as the Senior Vice President of Client Experience Operations at RentPath, where he leverages his extensive experience in sales and operational excellence. Rob's unique blend of finance and operations expertise allows him to connect operational performance with financial outcomes, driving significant improvements across organizations. Outside of work, he is passionate about mentoring young professionals and sharing his insights through writing and counseling. His leadership philosophy revolves around cultivating a culture of success and innovation, ensuring that every team member is aligned with the company's vision.
Rob`s contact details
********@rentpath.com
********@allconnect.com
********@rent.com
Colleagues
Senior Sales Executive-President’s Club Member
Director, Data and Analytics
VP of Engineering
VP National Sales
President
Vice President of Strategy & Corporate Development
VP Accounting and Finance
Digital Senior Sales Executive - President Club Award Member