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Rob Kocerha

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Rob Kocerha

Senior Vice President - Client Experience Operations | Rent.

Suwanee, Georgia, United States

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Rob Kocerha

Summary

Rob Kocerha is a seasoned Operations leader with a robust background in customer service operations and strategic management. His career commenced in telecommunications with MCI, where he honed his skills in team dynamics and process improvement. Transitioning to Allconnect, he played a pivotal role in transforming a loss-making enterprise into a profitable venture, demonstrating his capability in steering inside sales and customer satisfaction to new heights. Currently, he serves as the Senior Vice President of Client Experience Operations at RentPath, where he leverages his extensive experience in sales and operational excellence. Rob's unique blend of finance and operations expertise allows him to connect operational performance with financial outcomes, driving significant improvements across organizations. Outside of work, he is passionate about mentoring young professionals and sharing his insights through writing and counseling. His leadership philosophy revolves around cultivating a culture of success and innovation, ensuring that every team member is aligned with the company's vision.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Rob Kocerha

Work Experience

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Senior Vice President - Client Experience Operations at

Rent.

June 2022 - Present

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Vice President - Client Experience at

Rent.

March 2022 - June 2022

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Vice President - Inside Sales & Service at

Rent.

May 2018 - February 2022

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President - The Business Conductor LLC | Operations | Inside Sales | Customer Service | Culture at

The Business Conductor LLC

December 2017 - May 2018

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Executive Vice President and Chief Operating Officer (EVP & COO) at

Allconnect

January 2015 - November 2017

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Executive Vice President - Inside Sales & Customer Service | Contact Center Operations | Mover P&L at

Allconnect

February 2012 - January 2015

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Senior Vice President - Revenue Operations and Customer Service at

Allconnect

January 2009 - February 2012

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Vice President - Revenue Assurance and Process Improvement at

Allconnect

March 2007 - January 2009

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Executive Manager - Financial Operations at

Verizon Communications, Inc.

January 1995 - January 2007

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Rob Kocerha

Education

Miami University, Bachelors

January 1988 - January 1992

Frequently Asked Questions about Rob Kocerha

What is Rob Kocerha email address?

Rob Kocerha's primary email address is ********@rentpath.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rob Kocerha work for?

Rob Kocerha is a Senior Vice President - Client Experience Operations at Rent., a company specializing in Entertainment.

Where Rob Kocerha graduated from?

Rob Kocerha holds a degree in Accounting from Miami University.

How can I directly contact Rob Kocerha?

To contact Rob Kocerha directly, you can use the email address ********@rentpath.com. Complete contact information is available upon registration with Muraena.

Who is Rob Kocerha?

Rob Kocerha is a seasoned Operations leader with a robust background in customer service operations and strategic management. His career commenced in telecommunications with MCI, where he honed his skills in team dynamics and process improvement. Transitioning to Allconnect, he played a pivotal role in transforming a loss-making enterprise into a profitable venture, demonstrating his capability in steering inside sales and customer satisfaction to new heights. Currently, he serves as the Senior Vice President of Client Experience Operations at RentPath, where he leverages his extensive experience in sales and operational excellence. Rob's unique blend of finance and operations expertise allows him to connect operational performance with financial outcomes, driving significant improvements across organizations. Outside of work, he is passionate about mentoring young professionals and sharing his insights through writing and counseling. His leadership philosophy revolves around cultivating a culture of success and innovation, ensuring that every team member is aligned with the company's vision.

Rob`s contact details

mail

********@rentpath.com

********@allconnect.com

********@rent.com

Colleagues

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Tammy Markman

Senior Sales Executive-President’s Club Member

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Jonathan Wollman

Director, Data and Analytics

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Kevin Olson

VP of Engineering

James Lynch

VP National Sales

John Ameling

President

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Will Byrum

Vice President of Strategy & Corporate Development

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Michael Herman

VP Accounting and Finance

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Alex Coleman

Digital Senior Sales Executive - President Club Award Member

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