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Robert Cole
Robert Cole
Sr Vice President - Digital and Remote Strategy | Velocity Credit Union
Austin, Texas, United States
Robert Cole
Summary
Robert Cole is a seasoned operations executive with over 20 years of experience in project management and process improvement, primarily in the financial services and communication sectors. He currently serves as the Senior Vice President of Digital and Remote Strategy at Velocity Credit Union, where he leverages his expertise in account management and strategic planning to enhance member services through digital channels. Robert has a proven track record of scaling operations and leading cross-functional teams to achieve significant growth, including a remarkable 280% increase in sales during his tenure at Velocity. His leadership style emphasizes team empowerment and customer satisfaction, consistently scoring high in NPS surveys. A graduate of The University of Texas at Austin, Robert's educational background in English and Philosophy complements his analytical skills, enabling him to present complex solutions to diverse audiences. His career reflects a deep commitment to innovation and excellence in service delivery.
Robert Cole
Work Experience
Sr Vice President - Digital and Remote Strategy at
Velocity Credit Union
April 2020 - Present
Sr. Director of Customer Support at
Q2
January 2011 - April 2020
Senior Vice President at
Velocity Credit Union
January 2003 - January 2010
Senior Project Manager at
Preud'homme Hugo
January 2002 - January 2003
Technical Consultant at
APERIAN (INDIA) MANAGEMENT CONSULTING PRIVATE LIMITED
January 2000 - January 2001
Technical Sales Engineer, Strategic Sales at
Verizon Communications, Inc.
January 1999 - January 2000
Manager, Help Desk & Network Services at
Verizon Communications, Inc.
January 1995 - January 1999
Robert Cole
Education
The University of Texas at Austin, Bachelor’s Degree
January 1995
Frequently Asked Questions about Robert Cole
What is Robert Cole email address?
Robert Cole's primary email address is ***********@velocitycu.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Robert Cole work for?
Robert Cole is a Sr Vice President - Digital and Remote Strategy at Velocity Credit Union, a company specializing in Depository Credit Intermediation.
Where Robert Cole graduated from?
Robert Cole holds a degree in English, Philosophy from The University of Texas at Austin.
How can I directly contact Robert Cole?
To contact Robert Cole directly, you can use the email address ***********@velocitycu.com. Complete contact information is available upon registration with Muraena.
Who is Robert Cole?
Robert Cole is a seasoned operations executive with over 20 years of experience in project management and process improvement, primarily in the financial services and communication sectors. He currently serves as the Senior Vice President of Digital and Remote Strategy at Velocity Credit Union, where he leverages his expertise in account management and strategic planning to enhance member services through digital channels. Robert has a proven track record of scaling operations and leading cross-functional teams to achieve significant growth, including a remarkable 280% increase in sales during his tenure at Velocity. His leadership style emphasizes team empowerment and customer satisfaction, consistently scoring high in NPS surveys. A graduate of The University of Texas at Austin, Robert's educational background in English and Philosophy complements his analytical skills, enabling him to present complex solutions to diverse audiences. His career reflects a deep commitment to innovation and excellence in service delivery.
Robert`s contact details
***********@velocitycu.com
Colleagues
SVP, Head of Marketing, Communication and Client Experience
Senior Vice President of Operations
Vice President of Member Services
Vice President of Member Services
SVP of Retail Delivery
Vice President Of Mortgage Lending
SVP Risk Management
President and Chief Executive Officer
Vice President of Information Technology
SVP Human Resources