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Robert Cole

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Robert Cole

Sr Vice President - Digital and Remote Strategy | Velocity Credit Union

Austin, Texas, United States

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Robert Cole

Summary

Robert Cole is a seasoned operations executive with over 20 years of experience in project management and process improvement, primarily in the financial services and communication sectors. He currently serves as the Senior Vice President of Digital and Remote Strategy at Velocity Credit Union, where he leverages his expertise in account management and strategic planning to enhance member services through digital channels. Robert has a proven track record of scaling operations and leading cross-functional teams to achieve significant growth, including a remarkable 280% increase in sales during his tenure at Velocity. His leadership style emphasizes team empowerment and customer satisfaction, consistently scoring high in NPS surveys. A graduate of The University of Texas at Austin, Robert's educational background in English and Philosophy complements his analytical skills, enabling him to present complex solutions to diverse audiences. His career reflects a deep commitment to innovation and excellence in service delivery.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Robert Cole

Work Experience

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Sr Vice President - Digital and Remote Strategy at

Velocity Credit Union

April 2020 - Present

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Sr. Director of Customer Support at

Q2

January 2011 - April 2020

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Senior Vice President at

Velocity Credit Union

January 2003 - January 2010

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Senior Project Manager at

Preud'homme Hugo

January 2002 - January 2003

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Technical Consultant at

APERIAN (INDIA) MANAGEMENT CONSULTING PRIVATE LIMITED

January 2000 - January 2001

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Technical Sales Engineer, Strategic Sales at

Verizon Communications, Inc.

January 1999 - January 2000

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Manager, Help Desk & Network Services at

Verizon Communications, Inc.

January 1995 - January 1999

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Robert Cole

Education

The University of Texas at Austin, Bachelor’s Degree

January 1995

Frequently Asked Questions about Robert Cole

What is Robert Cole email address?

Robert Cole's primary email address is ***********@velocitycu.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Robert Cole work for?

Robert Cole is a Sr Vice President - Digital and Remote Strategy at Velocity Credit Union, a company specializing in Depository Credit Intermediation.

Where Robert Cole graduated from?

Robert Cole holds a degree in English, Philosophy from The University of Texas at Austin.

How can I directly contact Robert Cole?

To contact Robert Cole directly, you can use the email address ***********@velocitycu.com. Complete contact information is available upon registration with Muraena.

Who is Robert Cole?

Robert Cole is a seasoned operations executive with over 20 years of experience in project management and process improvement, primarily in the financial services and communication sectors. He currently serves as the Senior Vice President of Digital and Remote Strategy at Velocity Credit Union, where he leverages his expertise in account management and strategic planning to enhance member services through digital channels. Robert has a proven track record of scaling operations and leading cross-functional teams to achieve significant growth, including a remarkable 280% increase in sales during his tenure at Velocity. His leadership style emphasizes team empowerment and customer satisfaction, consistently scoring high in NPS surveys. A graduate of The University of Texas at Austin, Robert's educational background in English and Philosophy complements his analytical skills, enabling him to present complex solutions to diverse audiences. His career reflects a deep commitment to innovation and excellence in service delivery.

Robert`s contact details

mail

***********@velocitycu.com

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