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Rochelle Shearlds
Rochelle Shearlds
Customer Service Manager | Medrio
Pennsylvania, Philadelphia, United States
Rochelle Shearlds
Summary
Rochelle Shearlds is a seasoned Customer Success Strategist recognized as one of the Top 100 in 2022. With a strong foundation in professional studies and an MBA in International Business, she brings a wealth of experience in customer service and account management. Throughout her career, she has demonstrated a commitment to empowering teams to excel in client-focused environments, emphasizing the importance of professional development and employee well-being. Rochelle has played pivotal roles in various organizations, including as an Associate Director at Signant Health and as a Director at PetroChoice, where she implemented strategic performance metrics. Her passion for customer growth and retention is evident in her current role as VP of Sales and Account Management at Medrio, where she leads initiatives to enhance customer relationships and drive revenue. Outside of her professional endeavors, she is an advocate for elevating Black professionals in the Customer Success field, contributing her expertise to organizations like Success in Black. Rochelle's multifaceted background and dedication to continuous improvement make her a valuable asset in any customer-centric organization.
Rochelle Shearlds
Work Experience
VP, Sales and Account Management at
Medrio
January 2025 - Present
Rochelle Shearlds
Education
Kaplan University, Master of Business Administration (MBA), International Business
January 2010 - January 2012
West Chester University, Bachelor of Science (BS), Professional Studies; Accounting minor
January 2000 - January 2004
Frequently Asked Questions about Rochelle Shearlds
What is Rochelle Shearlds email address?
Rochelle Shearlds's primary email address is ***************@greenphire.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rochelle Shearlds work for?
Rochelle Shearlds is a Customer Service Manager at Medrio.
Where Rochelle Shearlds graduated from?
Rochelle Shearlds holds a degree in null from Kaplan University.
How can I directly contact Rochelle Shearlds?
To contact Rochelle Shearlds directly, you can use the email address ***************@greenphire.com. Complete contact information is available upon registration with Muraena.
Who is Rochelle Shearlds?
Rochelle Shearlds is a seasoned Customer Success Strategist recognized as one of the Top 100 in 2022. With a strong foundation in professional studies and an MBA in International Business, she brings a wealth of experience in customer service and account management. Throughout her career, she has demonstrated a commitment to empowering teams to excel in client-focused environments, emphasizing the importance of professional development and employee well-being. Rochelle has played pivotal roles in various organizations, including as an Associate Director at Signant Health and as a Director at PetroChoice, where she implemented strategic performance metrics. Her passion for customer growth and retention is evident in her current role as VP of Sales and Account Management at Medrio, where she leads initiatives to enhance customer relationships and drive revenue. Outside of her professional endeavors, she is an advocate for elevating Black professionals in the Customer Success field, contributing her expertise to organizations like Success in Black. Rochelle's multifaceted background and dedication to continuous improvement make her a valuable asset in any customer-centric organization.
Rochelle`s contact details
***************@greenphire.com
*********@medrio.com
Colleagues
Web Application Support
Research Specialist
Software Analyst
Various technical roles in programming and CAD support
Additional Past Roles
Sr. Director, HR
Senior Consultant
Manager