Directory
>
Rosie Serrano
Rosie Serrano
Contact Center & Eservices VP | Houston Texas Fire Fighters Federal Credit Union
Texas, Houston, United States
Rosie Serrano
Summary
Rosie Serrano is a seasoned executive with a strong background in member experience and operational management within the financial services sector. Currently serving as the Vice President of Member Xperience at Houston Texas Fire Fighters Federal Credit Union, she is recognized for her ability to streamline operations and enhance customer service. With a proven track record of leading diverse teams and implementing innovative strategies, Rosie has been instrumental in driving growth and engagement through effective data analytics and quality assurance practices. Her bilingual skills in English and Spanish enable her to connect with a broader audience, enhancing communication and service delivery. Rosie is also known for her compassionate leadership style, balancing operational efficiency with a focus on team well-being. An advocate for continuous improvement, she actively explores emerging trends to keep her organization competitive. Outside of work, she is passionate about coaching and mentoring the next generation of leaders.
Rosie Serrano
Work Experience
Vice President of Member Xperience at
Houston Texas Fire Fighters Federal Credit Union
July 2023 - Present
Rosie Serrano
Education
Wharton County Junior College, Literature
Homer Hanna High School, High School, General Studies, Senior Graduate
American Training Schools, certification
Texas Southmost College, Tertiary Education, Basic Studies
Frequently Asked Questions about Rosie Serrano
What is Rosie Serrano email address?
Rosie Serrano's primary email address is ******@htfffcu.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rosie Serrano work for?
Rosie Serrano is a Contact Center & Eservices VP at Houston Texas Fire Fighters Federal Credit Union.
Where Rosie Serrano graduated from?
Rosie Serrano holds a degree in null from Wharton County Junior College.
How can I directly contact Rosie Serrano?
To contact Rosie Serrano directly, you can use the email address ******@htfffcu.org. Complete contact information is available upon registration with Muraena.
Who is Rosie Serrano?
Rosie Serrano is a seasoned executive with a strong background in member experience and operational management within the financial services sector. Currently serving as the Vice President of Member Xperience at Houston Texas Fire Fighters Federal Credit Union, she is recognized for her ability to streamline operations and enhance customer service. With a proven track record of leading diverse teams and implementing innovative strategies, Rosie has been instrumental in driving growth and engagement through effective data analytics and quality assurance practices. Her bilingual skills in English and Spanish enable her to connect with a broader audience, enhancing communication and service delivery. Rosie is also known for her compassionate leadership style, balancing operational efficiency with a focus on team well-being. An advocate for continuous improvement, she actively explores emerging trends to keep her organization competitive. Outside of work, she is passionate about coaching and mentoring the next generation of leaders.
Rosie`s contact details
******@htfffcu.org
Colleagues
Senior Financial Accountant
Branch Services / Sales Officer