Directory

>

Rosie Serrano

Rosie Serrano

Contact Center & Eservices VP | Houston Texas Fire Fighters Federal Credit Union

Texas, Houston, United States

View contact details (it's free)

Rosie Serrano

Summary

Rosie Serrano is a seasoned executive with a strong background in member experience and operational management within the financial services sector. Currently serving as the Vice President of Member Xperience at Houston Texas Fire Fighters Federal Credit Union, she is recognized for her ability to streamline operations and enhance customer service. With a proven track record of leading diverse teams and implementing innovative strategies, Rosie has been instrumental in driving growth and engagement through effective data analytics and quality assurance practices. Her bilingual skills in English and Spanish enable her to connect with a broader audience, enhancing communication and service delivery. Rosie is also known for her compassionate leadership style, balancing operational efficiency with a focus on team well-being. An advocate for continuous improvement, she actively explores emerging trends to keep her organization competitive. Outside of work, she is passionate about coaching and mentoring the next generation of leaders.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Rosie Serrano

Work Experience

company logo

Vice President of Member Xperience at

Houston Texas Fire Fighters Federal Credit Union

July 2023 - Present

Logos provided by Logo.dev

Rosie Serrano

Education

Wharton County Junior College, Literature

Homer Hanna High School, High School, General Studies, Senior Graduate

American Training Schools, certification

Texas Southmost College, Tertiary Education, Basic Studies

Frequently Asked Questions about Rosie Serrano

What is Rosie Serrano email address?

Rosie Serrano's primary email address is ******@htfffcu.org. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rosie Serrano work for?

Rosie Serrano is a Contact Center & Eservices VP at Houston Texas Fire Fighters Federal Credit Union.

Where Rosie Serrano graduated from?

Rosie Serrano holds a degree in null from Wharton County Junior College.

How can I directly contact Rosie Serrano?

To contact Rosie Serrano directly, you can use the email address ******@htfffcu.org. Complete contact information is available upon registration with Muraena.

Who is Rosie Serrano?

Rosie Serrano is a seasoned executive with a strong background in member experience and operational management within the financial services sector. Currently serving as the Vice President of Member Xperience at Houston Texas Fire Fighters Federal Credit Union, she is recognized for her ability to streamline operations and enhance customer service. With a proven track record of leading diverse teams and implementing innovative strategies, Rosie has been instrumental in driving growth and engagement through effective data analytics and quality assurance practices. Her bilingual skills in English and Spanish enable her to connect with a broader audience, enhancing communication and service delivery. Rosie is also known for her compassionate leadership style, balancing operational efficiency with a focus on team well-being. An advocate for continuous improvement, she actively explores emerging trends to keep her organization competitive. Outside of work, she is passionate about coaching and mentoring the next generation of leaders.

Rosie`s contact details

mail

******@htfffcu.org

Colleagues

avatar
Alana Guerra

Senior Financial Accountant

avatar
Richard Folse

Branch Services / Sales Officer

View Contact details (it's free)
Request Profile Removal