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Rosie Serrano
Rosie Serrano
Vice President of Member Xperience | Houston Texas Fire Fighters Federal Credit Union
Houston, Texas, United States
Rosie Serrano
Summary
Rosie Serrano is a seasoned professional in the financial services industry, currently serving as the Vice President of Member Experience at the Houston Texas Fire Fighters Federal Credit Union. With a strong background in marketing, business development, and project management, she has consistently demonstrated her ability to enhance customer service and operational efficiency. Rosie is passionate about empowering women, as evidenced by her founding of Cornerstone For Women, a platform dedicated to inspiring and uplifting women. Her expertise spans various areas including customer experience, data analysis, and leadership, making her a versatile asset in any organization. Notably, she was recognized as the Employee of the Year in 2021, highlighting her commitment to excellence. Rosie’s bilingual skills in English and Spanish further enhance her ability to connect with diverse clientele. She is a strong advocate for leveraging social media to meet organizational goals and adapt to industry changes.
Rosie Serrano
Work Experience
Vice President of Member Xperience at
Houston Texas Fire Fighters Federal Credit Union
July 2023 - Present
AVP- Member Service Center I Card Services I Marketing I Business Development at
Houston Texas Fire Fighters Federal Credit Union
November 2017 - August 2023
CEO / Owner at
Maria Rosaura Serrano
April 2017 - March 2019
Founder at
Cornerstone For Women
August 2016 - March 2019
Contact Center and E-Services VP at
First Service Credit Union
March 2013 - January 2017
Contact Center & Eservices VP at
First Community Credit Union - Houston, TX
September 1997 - March 2013
Rosie Serrano
Education
Texas Southmost College, Tertiary Education
American Training Schools, Certification
Homer Hanna High School, High School
Frequently Asked Questions about Rosie Serrano
What is Rosie Serrano email address?
Rosie Serrano's primary email address is ******@htfffcu.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rosie Serrano work for?
Rosie Serrano is a Vice President of Member Xperience at Houston Texas Fire Fighters Federal Credit Union, a company specializing in Monetary Authorities-Central Bank.
Where Rosie Serrano graduated from?
Rosie Serrano holds a degree in Basic Studies from Texas Southmost College.
How can I directly contact Rosie Serrano?
To contact Rosie Serrano directly, you can use the email address ******@htfffcu.org. Complete contact information is available upon registration with Muraena.
Who is Rosie Serrano?
Rosie Serrano is a seasoned professional in the financial services industry, currently serving as the Vice President of Member Experience at the Houston Texas Fire Fighters Federal Credit Union. With a strong background in marketing, business development, and project management, she has consistently demonstrated her ability to enhance customer service and operational efficiency. Rosie is passionate about empowering women, as evidenced by her founding of Cornerstone For Women, a platform dedicated to inspiring and uplifting women. Her expertise spans various areas including customer experience, data analysis, and leadership, making her a versatile asset in any organization. Notably, she was recognized as the Employee of the Year in 2021, highlighting her commitment to excellence. Rosie’s bilingual skills in English and Spanish further enhance her ability to connect with diverse clientele. She is a strong advocate for leveraging social media to meet organizational goals and adapt to industry changes.
Rosie`s contact details
******@htfffcu.org
Colleagues
Vice President & Chief Operations Officer
Vice President Finance