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Salman Wajid Mian

Salman Wajid Mian

Chief Process Outsourcing Officer | Systems Limited

Punjab, Pakistan

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Salman Wajid Mian

Summary

Salman Wajid Mian is an accomplished Chief Outsourcing Officer with a wealth of experience in business process outsourcing and customer experience management. He has successfully led large-scale transformation initiatives across various industries, including telecommunications and utilities. With a strong background in operational excellence, Salman has a proven ability to optimize performance and enhance customer satisfaction through innovative strategies. His expertise in launching new contact centers and managing complex operations has positioned him as a leader in the field. Outside of his professional achievements, he has contributed to academia through research publications, showcasing his commitment to knowledge sharing. Salman is known for his strategic thinking and ability to balance people, processes, and technology effectively.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Salman Wajid Mian

Work Experience

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Chief Process Outsourcing Officer at

Systems Limited

July 2015 - Present

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Chief Process Outsourcing Officer at

Visionet Systems Inc.

July 2015 - Present

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Executive Director Sales Operations at

Digital Globe Services

June 2013 - July 2015

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Director Virtual Services (Contact Centers/Support Center/Alternate Service Channels) at

Zong CMPak Ltd

February 2012 - June 2013

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Sr Manager Contact Centres & Support Centre at

Zong CMPak Ltd

March 2009 - February 2012

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Manager Contact Center at

Zong CMPak Ltd

October 2007 - August 2008

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Assistant Manager - Call Center & Outsourcing at

Telenor ASA

August 2006 - October 2007

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Floor Manager, Call Center Lahore at

Jazz

July 2004 - August 2006

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Lead Supervisor - Traffic Operations at

TRG - The Resource Group

July 2002 - August 2004

💼

Research Officer at

National Institute For Biotechnology And Genetic Engineering Pakistan Atomic Energy Commission

February 1999 - March 2000

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Salman Wajid Mian

Education

National college of business administration & economics , Master Of Business Administration (M.B.A.)

January 2016 - January 2018

University of the Punjab, M.Sc.

January 1997 - January 1999

Government College University, Lahore, Bachelor's Degree

January 1994 - January 1996

Government College University, Lahore, Associate's Degree

January 1993 - January 1994

University of Cambridge, High School

January 1989 - January 1992

Frequently Asked Questions about Salman Wajid Mian

What is Salman Wajid Mian email address?

Salman Wajid Mian's primary email address is ***********@systemsltd.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Salman Wajid Mian work for?

Salman Wajid Mian is a Chief Process Outsourcing Officer at Systems Limited, a company specializing in Computer related services, nec.

Where Salman Wajid Mian graduated from?

Salman Wajid Mian holds a degree in from National college of business administration & economics .

How can I directly contact Salman Wajid Mian?

To contact Salman Wajid Mian directly, you can use the email address ***********@systemsltd.com. Complete contact information is available upon registration with Muraena.

Who is Salman Wajid Mian?

Salman Wajid Mian is an accomplished Chief Outsourcing Officer with a wealth of experience in business process outsourcing and customer experience management. He has successfully led large-scale transformation initiatives across various industries, including telecommunications and utilities. With a strong background in operational excellence, Salman has a proven ability to optimize performance and enhance customer satisfaction through innovative strategies. His expertise in launching new contact centers and managing complex operations has positioned him as a leader in the field. Outside of his professional achievements, he has contributed to academia through research publications, showcasing his commitment to knowledge sharing. Salman is known for his strategic thinking and ability to balance people, processes, and technology effectively.

Salman`s contact details

mail

***********@systemsltd.com

***********@visionet.com

Colleagues

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Asif Akram

Chief Operating Officer

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Ashraf Ul Kabir

SVP, Head of Technology Consulting

Khawaja Ahmad

Chief Architect

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