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Sam Zerfoss

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Sam Zerfoss

VP of Customer Success, Americas | Optimove

United States

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Sam Zerfoss

Summary

Sam Zerfoss is a seasoned professional in the software development industry, currently serving as the Vice President of Customer Success at Optimove in New York City. With a strong background in account management and customer success, he has held leadership roles at various organizations, including Rollworks and Adroll, where he honed his skills in managing client relationships and driving customer satisfaction. Sam's academic journey includes a B.A. in Journalism and Entrepreneurship from Indiana University Bloomington, complemented by a study abroad experience in Journalism at City, University of London. He is passionate about leveraging technology to enhance customer experiences and is known for his strategic thinking and ability to lead teams effectively. Outside of work, Sam enjoys exploring innovative approaches to business challenges and is committed to continuous professional development.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Sam Zerfoss

Work Experience

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VP of Customer Success, Americas at

Optimove

November 2023 - Present

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Sr. Director, Account Management & Customer Success at

RollWorks, a division of NextRoll

July 2022 - August 2023

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Director, Strategic Accounts at

RollWorks, a division of NextRoll

July 2021 - June 2022

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Sr Manager, Strategic Accounts Team at

RollWorks, a division of NextRoll

February 2020 - July 2021

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Head of Strategic Account Management at

RollWorks, a division of NextRoll

July 2019 - February 2020

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Manager, Strategic Account Team, RollWorks at

RollWorks, a division of NextRoll

February 2019 - July 2019

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Enterprise Principal Account Manager, RollWorks at

RollWorks, a division of NextRoll

February 2018 - February 2019

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Senior Account Manager at

Nextroll, Inc.

May 2016 - February 2018

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Strategic Accounts, Agency Partnerships at

BrightEdge

January 2014 - May 2016

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Senior Account Manager, Key Accounts at

Meltwater

October 2012 - January 2014

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Consultant at

Meltwater

March 2011 - October 2012

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Sam Zerfoss

Education

Indiana University Bloomington, B.A

January 2006 - January 2010

City, University of London, Study Abroad

January 2010 - January 2010

Frequently Asked Questions about Sam Zerfoss

What is Sam Zerfoss email address?

Sam Zerfoss's primary email address is ***********@meltwater.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sam Zerfoss work for?

Sam Zerfoss is a VP of Customer Success, Americas at Optimove, a company specializing in Prepackaged software.

Where Sam Zerfoss graduated from?

Sam Zerfoss holds a degree in Journalism, Entrepreneurship/Small Business Administration from Indiana University Bloomington.

How can I directly contact Sam Zerfoss?

To contact Sam Zerfoss directly, you can use the email address ***********@meltwater.com. Complete contact information is available upon registration with Muraena.

Who is Sam Zerfoss?

Sam Zerfoss is a seasoned professional in the software development industry, currently serving as the Vice President of Customer Success at Optimove in New York City. With a strong background in account management and customer success, he has held leadership roles at various organizations, including Rollworks and Adroll, where he honed his skills in managing client relationships and driving customer satisfaction. Sam's academic journey includes a B.A. in Journalism and Entrepreneurship from Indiana University Bloomington, complemented by a study abroad experience in Journalism at City, University of London. He is passionate about leveraging technology to enhance customer experiences and is known for his strategic thinking and ability to lead teams effectively. Outside of work, Sam enjoys exploring innovative approaches to business challenges and is committed to continuous professional development.

Sam`s contact details

mail

***********@meltwater.com

****@optimove.com

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