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Sandy Santos Kenny

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Sandy Santos Kenny

Vice President, Customer Support & Operations | Constant Contact

Boston, Massachusetts, United States

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Sandy Santos Kenny

Summary

Sandy Santos Kenny is a seasoned operations professional with over 15 years of experience in customer support and business continuity planning, currently serving as Vice President at Constant Contact. With a strong background in contact center management, Sandy has successfully led diverse teams and implemented efficiency-driven initiatives that significantly enhance customer satisfaction. Her expertise spans various technologies including NICE IEX and Cisco Unified Contact Center, showcasing her technical acumen in the financial services sector. Sandy's leadership style emphasizes staff training and development, fostering a culture of excellence and continuous improvement. She has a proven track record in project management, driving operational efficiencies that yield substantial cost savings. Beyond her professional achievements, Sandy is known for her exceptional communication skills and dynamic presentation abilities, making her a valuable asset in any organizational setting.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Sandy Santos Kenny

Work Experience

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Vice President, Customer Support & Operations at

Constant Contact

March 2023 - Present

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Vice President, Strategy & Operations at

Constant Contact

December 2021 - March 2023

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Senior Director of Customer Support at

Constant Contact

July 2019 - December 2021

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Director, Customer Support and Workforce Management at

Constant Contact

May 2017 - July 2019

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Senior Manager, Workforce Management at

Constant Contact

February 2014 - May 2017

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Assistant Vice President at

Putnam Investments

July 2000 - January 2014

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Sandy Santos Kenny

Education

Bridgewater State University, Bachelor Of Science (Bs)

Frequently Asked Questions about Sandy Santos Kenny

What is Sandy Santos Kenny email address?

Sandy Santos Kenny's primary email address is ******@constantcontact.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sandy Santos Kenny work for?

Sandy Santos Kenny is a Vice President, Customer Support & Operations at Constant Contact, a company specializing in Management consulting services.

Where Sandy Santos Kenny graduated from?

Sandy Santos Kenny holds a degree in Accounting And Finance from Bridgewater State University.

How can I directly contact Sandy Santos Kenny?

To contact Sandy Santos Kenny directly, you can use the email address ******@constantcontact.com. Complete contact information is available upon registration with Muraena.

Who is Sandy Santos Kenny?

Sandy Santos Kenny is a seasoned operations professional with over 15 years of experience in customer support and business continuity planning, currently serving as Vice President at Constant Contact. With a strong background in contact center management, Sandy has successfully led diverse teams and implemented efficiency-driven initiatives that significantly enhance customer satisfaction. Her expertise spans various technologies including NICE IEX and Cisco Unified Contact Center, showcasing her technical acumen in the financial services sector. Sandy's leadership style emphasizes staff training and development, fostering a culture of excellence and continuous improvement. She has a proven track record in project management, driving operational efficiencies that yield substantial cost savings. Beyond her professional achievements, Sandy is known for her exceptional communication skills and dynamic presentation abilities, making her a valuable asset in any organizational setting.

Sandy`s contact details

mail

******@constantcontact.com

Colleagues

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Gary Holloran

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Russ Morton

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Steve Winkel

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Stephanie Ting

Chief Strategy Officer (CSO)

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Kristen Andrews

Vice President of Global Communications

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Erik Bauch

Vice President of Data & Analytics

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