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Sanjay Shedge

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Sanjay Shedge

Executive Director- Technical Customer Service-India, ANZ, MEA, SEA, Eastern Europe | Diversey

Mumbai, Maharashtra, India

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Sanjay Shedge

Summary

Sanjay Shedge is an accomplished Executive Director with over 22 years of experience in after sales service operations and business development across various industries, including Metal Ore Mining. He has a proven track record of leading cross-functional teams and driving operational excellence in customer service and technical support. Sanjay has worked with prominent organizations like Diversey and Tata Steel, where he developed strategic service networks across multiple regions, including Southeast Asia and Eastern Europe. His expertise lies in formulating service strategies, enhancing customer satisfaction, and building strong teams through effective training and mentorship. Sanjay is also an advocate for leveraging technology and analytics to improve service delivery and maintain long-term customer relationships. His commitment to continuous improvement and innovation has positioned him as a key player in the field of technical customer service. With a diverse educational background, including a Post Graduate Diploma in Consumer Law and Practice, he is well-equipped to navigate the complexities of the business environment.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Sanjay Shedge

Work Experience

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Executive Director- Technical Customer Service-India, ANZ, MEA, SEA, Eastern Europe at

Diversey

October 2009 - Present

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Head- Technical Customer Service (After sales service)-India at

Diversey A Division Of Sealed Air

September 2004 - September 2009

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Service Manager at

Hero MotoCorp

January 2001 - September 2004

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Refrigeration Officer (West) at

Unilever

February 1999 - December 2000

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Asst Manager-Service (Air conditioner)- Mumbai at

Godrej & Boyce Mfg. Co. Ltd.

December 1996 - February 1999

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Maintenance Officer at

Tata Steel

January 1991 - May 1996

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Sanjay Shedge

Education

National Law School of India University, Post Graduate Diploma

January 2020 - January 2021

Rutgers University, New Technology For Business Leaders

January 2020 - January 2020

Indian Institute of Management Bangalore, Customer Relationship Management

January 2019 - January 2019

Simplilearn Alumni, Lean Six Sigma Green Belt

January 2019 - January 2019

XLRI Jamshedpur, Pcgbm

January 2010 - January 2011

National Institute of Industrial Engineering, Erp Implementation

January 1998 - January 1998

Sardar Patel College of Engineering (SPCE),Mumbai, Bachelor Of Engineering - Be

January 1994 - January 1998

VJTI, Lme

January 1986 - January 1990

Arvind Gandbhir Highschool, Ssc

January 1977 - January 1986

Frequently Asked Questions about Sanjay Shedge

What is Sanjay Shedge email address?

Sanjay Shedge's primary email address is *******@diversey.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sanjay Shedge work for?

Sanjay Shedge is a Executive Director- Technical Customer Service-India, ANZ, MEA, SEA, Eastern Europe at Diversey, a company specializing in Sewerage systems.

Where Sanjay Shedge graduated from?

Sanjay Shedge holds a degree in Consumer Law And Practice from National Law School of India University.

How can I directly contact Sanjay Shedge?

To contact Sanjay Shedge directly, you can use the email address *******@diversey.com. Complete contact information is available upon registration with Muraena.

Who is Sanjay Shedge?

Sanjay Shedge is an accomplished Executive Director with over 22 years of experience in after sales service operations and business development across various industries, including Metal Ore Mining. He has a proven track record of leading cross-functional teams and driving operational excellence in customer service and technical support. Sanjay has worked with prominent organizations like Diversey and Tata Steel, where he developed strategic service networks across multiple regions, including Southeast Asia and Eastern Europe. His expertise lies in formulating service strategies, enhancing customer satisfaction, and building strong teams through effective training and mentorship. Sanjay is also an advocate for leveraging technology and analytics to improve service delivery and maintain long-term customer relationships. His commitment to continuous improvement and innovation has positioned him as a key player in the field of technical customer service. With a diverse educational background, including a Post Graduate Diploma in Consumer Law and Practice, he is well-equipped to navigate the complexities of the business environment.

Sanjay`s contact details

mail

*******@diversey.com

*************@rediffmail.com

*************@sealedair.com

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