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Sara Autry

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Sara Autry

Head of Customer Experience | Warby Parker

Nashville-Davidson, Tennessee, United States

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Sara Autry

Summary

Sara Autry is a seasoned leader in customer experience and service management, currently serving as the Head of Customer Experience at Warby Parker. With a strong background in call center development and coaching, she has a proven track record of enhancing customer satisfaction through effective communication and data analysis. Sara's career spans various roles in healthcare and retail, where she has consistently demonstrated her ability to lead teams and drive operational excellence. Her unique blend of business management and human relations expertise allows her to create engaging environments for both customers and employees. Sara is passionate about leveraging technology to improve service delivery and is committed to fostering a culture of continuous improvement. Outside of her professional endeavors, she is likely to be involved in community initiatives or personal development activities, reflecting her holistic approach to leadership. With a Bachelor's degree in Business Management and Human Relations, she combines academic knowledge with practical experience to achieve strategic goals.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Sara Autry

Work Experience

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Head of Customer Experience at

Warby Parker

December 2023 - Present

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Vice President, Head of Member Experience at

Tend

January 2019 - Present

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VP of Internal Operations at

Tend

July 2020 - December 2023

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Sr Director Of Customer Care at

SmileDirectClub

April 2016 - August 2018

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Customer Care Manager at

SmileDirectClub

January 2016 - January 2016

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Account Manager at

Lee Company

January 2014 - January 2015

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Utilization Review Manager at

Elements Behavioral Health

January 2012 - September 2014

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Nanny/ Household Manager at

NIKI TAYLOR, INC.

January 2010 - January 2013

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Sara Autry

Education

Trevecca Nazarene University, Bachelor's Degree

January 2008 - January 2011

Aquinas College

January 2004 - January 2008

Frequently Asked Questions about Sara Autry

What is Sara Autry email address?

Sara Autry's primary email address is **********@hellotend.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sara Autry work for?

Sara Autry is a Head of Customer Experience at Warby Parker, a company specializing in Family clothing stores.

Where Sara Autry graduated from?

Sara Autry holds a degree in Business Management And Human Relations from Trevecca Nazarene University.

How can I directly contact Sara Autry?

To contact Sara Autry directly, you can use the email address **********@hellotend.com. Complete contact information is available upon registration with Muraena.

Who is Sara Autry?

Sara Autry is a seasoned leader in customer experience and service management, currently serving as the Head of Customer Experience at Warby Parker. With a strong background in call center development and coaching, she has a proven track record of enhancing customer satisfaction through effective communication and data analysis. Sara's career spans various roles in healthcare and retail, where she has consistently demonstrated her ability to lead teams and drive operational excellence. Her unique blend of business management and human relations expertise allows her to create engaging environments for both customers and employees. Sara is passionate about leveraging technology to improve service delivery and is committed to fostering a culture of continuous improvement. Outside of her professional endeavors, she is likely to be involved in community initiatives or personal development activities, reflecting her holistic approach to leadership. With a Bachelor's degree in Business Management and Human Relations, she combines academic knowledge with practical experience to achieve strategic goals.

Sara`s contact details

mail

**********@hellotend.com

Colleagues

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Nicolette Petito

Vice President Product Development & Quality

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Barton Fassino

Vice President, Real Estate & Development

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Ron Williams

Board Member

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Teresa Briggs

Board Member

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Ross Goukler Od

Vice President Eye Care

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Mahalakshmi Gobalakrishna

Vice President, Total Rewards & People Operations

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Molly Rhodes

VP, Strategy

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Sandy Gilsenan

Chief Retail and Customer Experience Officer

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Shannon Malone

VP, Planning and Supply Chain

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Joshua Truppo

Vice President, Finance Planning & Analysis

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