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Sarah Gradek

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Sarah Gradek

VP of Enterprise IT Support Services | Rate

Chicago, Illinois, United States

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Sarah Gradek

Summary

Sarah Gradek is a seasoned IT executive with a strong track record in improving operational efficiency and team performance within the financial services sector. As the VP of Enterprise IT Support Services at Guaranteed Rate, she leads six teams comprising 140 employees, demonstrating her capability to manage large-scale operations effectively. Sarah has significantly enhanced helpdesk service levels, achieving an impressive reduction in average wait times by 86%. Her strategic approach includes building robust relationships with business units to align IT support with organizational goals. With extensive experience in recruiting and training, she has also achieved a remarkable 90% retention rate within her teams. Sarah's educational background includes an Associate's Degree in Business Administration, equipping her with a solid foundation for her leadership roles. Her ability to partner with executive leadership for large acquisitions underscores her strategic insight and collaborative spirit.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Sarah Gradek

Work Experience

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VP of Enterprise IT Support Services at

Rate

September 2020 - Present

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Director of IT Support Services at

Rate

January 2013 - Present

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Director of IT Support Services at

Rate

Present

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Sarah Gradek

Education

International Business College, Indiana, Associate's Degree

January 2004 - January 2006

Frequently Asked Questions about Sarah Gradek

What is Sarah Gradek email address?

Sarah Gradek's primary email address is ************@rate.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sarah Gradek work for?

Sarah Gradek is a VP of Enterprise IT Support Services at Rate, a company specializing in Monetary Authorities-Central Bank.

Where Sarah Gradek graduated from?

Sarah Gradek holds a degree in Business Administration And Management, General from International Business College, Indiana.

How can I directly contact Sarah Gradek?

To contact Sarah Gradek directly, you can use the email address ************@rate.com. Complete contact information is available upon registration with Muraena.

Who is Sarah Gradek?

Sarah Gradek is a seasoned IT executive with a strong track record in improving operational efficiency and team performance within the financial services sector. As the VP of Enterprise IT Support Services at Guaranteed Rate, she leads six teams comprising 140 employees, demonstrating her capability to manage large-scale operations effectively. Sarah has significantly enhanced helpdesk service levels, achieving an impressive reduction in average wait times by 86%. Her strategic approach includes building robust relationships with business units to align IT support with organizational goals. With extensive experience in recruiting and training, she has also achieved a remarkable 90% retention rate within her teams. Sarah's educational background includes an Associate's Degree in Business Administration, equipping her with a solid foundation for her leadership roles. Her ability to partner with executive leadership for large acquisitions underscores her strategic insight and collaborative spirit.

Sarah`s contact details

mail

************@rate.com

************@guaranteedrate.com

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