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Sarah Travaglio

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Sarah Travaglio

Vice President of Customer Success and Account Management | Tropic

New York, New York, United States

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Sarah Travaglio

Summary

Sarah Travaglio is a seasoned revenue leader and Army veteran with over 20 years of experience in customer success and account management. Currently serving as the VP of Customer Success and Account Management at Tropic, she is known for her ability to drive business results while placing customers and team members at the heart of her strategies. Her leadership style is characterized by calmness in the face of uncertainty and a focus on building strong relationships. Sarah has a proven track record of exceeding targets and implementing innovative processes that enhance customer value. Outside of work, she enjoys running, hiking, and supporting her children's activities, showcasing her commitment to family and community. Sarah's diverse background, including significant roles at Asana and LinkedIn, reflects her adaptability and expertise in the tech industry. She is also passionate about veteran affairs and actively contributes to discussions on the topic.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Organisational experience

Startup Experience

Corporate Experience

Sarah Travaglio

Work Experience

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Vice President of Customer Success and Account Management at

Tropic

April 2024 - Present

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Vice President of Customer Success at

Tropic

April 2023 - March 2024

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Head of Dedicated Customer Success (CSMs), Americas at

Asana

July 2021 - March 2023

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Head of Customer Success, East at

Asana

November 2020 - June 2021

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Head of Media Sales and Account Management, North America (Mid-Mkt Enterprise and Hi-Growth Accts) at

LinkedIn Local

July 2017 - October 2020

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Head of Solutions - Interim at

LinkedIn Local

February 2018 - October 2019

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Head of Media Account Services, Americas at

LinkedIn Local

July 2016 - June 2017

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Head of Media Account Services - Key Accounts and Large Enterprise at

LinkedIn Local

January 2015 - June 2016

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Head of Media Account Management and Customer Success, North America at

LinkedIn Local

August 2013 - December 2014

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Global Candidate Experience Channel Manager at

Accenture Ltd.

June 2012 - August 2013

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Senior Manager, Customer Experience at

Asurion LLC

June 2011 - June 2012

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Net Promoter Score Manager, Customer Experience at

Asurion LLC

August 2009 - June 2011

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Company Commander, U.S. Army Officer at

NATO

May 2006 - July 2009

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Assistant Battalion Operation Officer, U.S. Army Officer at

NATO

November 2005 - May 2006

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Test Control Officer, U.S. Army Officer at

Hubrecht Franky Philip

October 2004 - November 2005

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Sarah Travaglio

Education

University of Oklahoma, Master

January 2006 - January 2008

United States Military Academy, Bachelor Of Science

January 2000 - January 2004

University of Tennessee, Executive Education

January 2010

Frequently Asked Questions about Sarah Travaglio

What is Sarah Travaglio email address?

Sarah Travaglio's primary email address is *****@tropicapp.io. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sarah Travaglio work for?

Sarah Travaglio is a Vice President of Customer Success and Account Management at Tropic, a company specializing in Prepackaged software.

Where Sarah Travaglio graduated from?

Sarah Travaglio holds a degree in Human Relations from University of Oklahoma.

How can I directly contact Sarah Travaglio?

To contact Sarah Travaglio directly, you can use the email address *****@tropicapp.io. Complete contact information is available upon registration with Muraena.

Who is Sarah Travaglio?

Sarah Travaglio is a seasoned revenue leader and Army veteran with over 20 years of experience in customer success and account management. Currently serving as the VP of Customer Success and Account Management at Tropic, she is known for her ability to drive business results while placing customers and team members at the heart of her strategies. Her leadership style is characterized by calmness in the face of uncertainty and a focus on building strong relationships. Sarah has a proven track record of exceeding targets and implementing innovative processes that enhance customer value. Outside of work, she enjoys running, hiking, and supporting her children's activities, showcasing her commitment to family and community. Sarah's diverse background, including significant roles at Asana and LinkedIn, reflects her adaptability and expertise in the tech industry. She is also passionate about veteran affairs and actively contributes to discussions on the topic.

Sarah`s contact details

mail

*****@tropicapp.io

**************@asana.com

**********@linkedin.com

Colleagues

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Steph Do

VP, Business Operations

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Justin Etkin

Co-founder and COO

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Justin Etkin

Co-founder and Chief Operating Officer

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Jordana Greenberg

VP of Solutions

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