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Scott Johnson

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Scott Johnson

Chief Executive Officer | Customer Engineering Services

Framingham, Massachusetts, United States

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Scott Johnson

Summary

Scott Johnson is a seasoned executive with extensive experience in the computer systems design industry, currently serving as the CEO of Customer Engineering Services. With a strong background in account management, cloud computing, and service delivery, he has successfully led teams through complex integrations and strategic partnerships. Scott's career spans over two decades, during which he has held various leadership roles at prominent organizations including BT Conferencing and Global Crossing. His expertise in program management and vendor management has been instrumental in driving operational excellence. Scott holds an MBA from Boston University and a Bachelor of Science in Business Economics from SUNY Oneonta, showcasing his commitment to continuous learning and professional development. He is passionate about leveraging technology to enhance customer experiences and streamline operations. Outside of work, Scott is interested in emerging technologies and leadership development.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Scott Johnson

Work Experience

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Chief Executive Officer at

Customer Engineering Services

April 2021 - Present

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Vice President Service Planning & Support at

Customer Engineering Services

July 2013 - April 2021

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Director Service Planning & Support at

Customer Engineering Services

July 2010 - June 2013

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Global Head of Service Management at

BT Group

April 2008 - May 2010

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Head of US Service Management/Client Relationship at

BT Group

September 2002 - March 2008

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Sr. Manager - Global Service Delivery at

CenturyLink

September 2001 - April 2002

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Program Manager - Service Delivery, Retail Americas at

CenturyLink

June 2000 - September 2001

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Regional Manager - Service Delivery, East at

CenturyLink

February 1999 - June 2000

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Area Manager - Client Services/Relationship, NYC/Boston at

CenturyLink

September 1996 - February 1999

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Equipment Broker at

Telephone Brokerage

January 1995 - January 1996

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Territory Account Executive at

Verizon Business

January 1994 - January 1995

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Scott Johnson

Education

Boston University, Master Of Business Administration (Mba)

January 2010 - January 2012

State University of New York College at Oneonta, Bachelor Of Science

January 1990 - January 1994

Frequently Asked Questions about Scott Johnson

What is Scott Johnson email address?

Scott Johnson's primary email address is ********@cesservice.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Scott Johnson work for?

Scott Johnson is a Chief Executive Officer at Customer Engineering Services, a company specializing in Printing & Related Support Activities.

Where Scott Johnson graduated from?

Scott Johnson holds a degree in from Boston University.

How can I directly contact Scott Johnson?

To contact Scott Johnson directly, you can use the email address ********@cesservice.com. Complete contact information is available upon registration with Muraena.

Who is Scott Johnson?

Scott Johnson is a seasoned executive with extensive experience in the computer systems design industry, currently serving as the CEO of Customer Engineering Services. With a strong background in account management, cloud computing, and service delivery, he has successfully led teams through complex integrations and strategic partnerships. Scott's career spans over two decades, during which he has held various leadership roles at prominent organizations including BT Conferencing and Global Crossing. His expertise in program management and vendor management has been instrumental in driving operational excellence. Scott holds an MBA from Boston University and a Bachelor of Science in Business Economics from SUNY Oneonta, showcasing his commitment to continuous learning and professional development. He is passionate about leveraging technology to enhance customer experiences and streamline operations. Outside of work, Scott is interested in emerging technologies and leadership development.

Scott`s contact details

mail

********@cesservice.com

Colleagues

Glenn Burns

Vice President - Human Resources

Jerry Hope

Chief Financial Officer

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Manny Almeida

Chief Growth Officer

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