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Scott Swift

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Scott Swift

VICE PRESIDENT of COMMERCIAL OPERATIONS/ CUSTOMER EXPERIENCE

San Francisco, California, United States

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Scott Swift

Summary

Scott Swift is a seasoned VP of Customer Operations with a strong focus on leveraging customer experience as a marketing strategy for growth. With extensive expertise in account management and business development, Scott has a proven track record of scaling operations in high-growth environments. He has successfully led customer support and clinical operations in various industries, including employment services and surgical appliances. His analytical approach and hands-on leadership style have driven significant improvements in customer satisfaction and operational efficiency. Scott is adept at building and developing cross-functional teams, fostering a culture of collaboration, and implementing technology solutions to enhance service delivery. He has a rich background in consulting and has worked with notable companies to improve their customer service operations. Scott is passionate about mentoring talent and driving organizational change through strategic planning and process improvement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Scott Swift

Work Experience

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VICE PRESIDENT of COMMERCIAL OPERATIONS/ CUSTOMER EXPERIENCE at

Earlens Corporation

January 2020 - Present

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SR. DIRECTOR, CUSTOMER EXPERIENCE at

ClearCaptions, LLC

March 2017 - October 2019

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VICE PRESIDENT OF CUSTOMER INFORMATION at

Hunter Douglas, Inc.

March 2008 - October 2016

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DIRECTOR, CUSTOMER SUPPORT at

Hunter Douglas, Inc.

January 2002 - March 2008

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ASSOC. CONSULTANT, SERVICE PROGRAMS at

Bay Consulting

March 1998 - November 2001

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Scott Swift

Education

Frequently Asked Questions about Scott Swift

What is Scott Swift email address?

Scott Swift's primary email address is ***********@hunterdouglas.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where Scott Swift graduated from?

Scott Swift holds a degree in from Santa Rosa College.

How can I directly contact Scott Swift?

To contact Scott Swift directly, you can use the email address ***********@hunterdouglas.com. Complete contact information is available upon registration with Muraena.

Who is Scott Swift?

Scott Swift is a seasoned VP of Customer Operations with a strong focus on leveraging customer experience as a marketing strategy for growth. With extensive expertise in account management and business development, Scott has a proven track record of scaling operations in high-growth environments. He has successfully led customer support and clinical operations in various industries, including employment services and surgical appliances. His analytical approach and hands-on leadership style have driven significant improvements in customer satisfaction and operational efficiency. Scott is adept at building and developing cross-functional teams, fostering a culture of collaboration, and implementing technology solutions to enhance service delivery. He has a rich background in consulting and has worked with notable companies to improve their customer service operations. Scott is passionate about mentoring talent and driving organizational change through strategic planning and process improvement.

Scott`s contact details

mail

***********@hunterdouglas.com

***********@cree.com

***********@earlens.com

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