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Shanna Birky
Shanna Birky
Vice President, Customer Experience | Classy
San Diego, California, United States
Shanna Birky
Summary
Shanna Birky is a dedicated professional with a strong focus on customer experience in the non-profit sector. Currently serving as Vice President of Customer Experience at Classy.org, she has a proven track record of leadership and strategic planning. With a diverse skill set that includes community outreach, event management, and social media marketing, Shanna excels in fostering relationships and driving organizational success. Her educational background in Communication from the University of San Diego complements her extensive experience in the industry, where she has held various leadership roles since 2010. Shanna is passionate about social entrepreneurship and philanthropy, which is evident in her commitment to enhancing client success and community impact. Her ability to adapt to the evolving landscape of customer experience positions her as a valuable asset in any organization. In addition to her professional pursuits, Shanna has interests in African dance and blogging, showcasing her creative side.
Shanna Birky
Work Experience
Vice President, Customer Experience at
Classy
July 2023 - Present
Sr. Director, Customer Experience at
Classy
June 2021 - July 2023
Director, GM of Self Service Business at
Classy Org
November 2019 - July 2023
Lead Product Manager at
Classy Org
January 2016 - November 2019
Director, Research at
Classy Org
January 2013 - January 2016
Director of Client Success at
Classy Org
August 2010 - January 2013
Shanna Birky
Education
January 2004 - January 2008
January 2004 - January 2005
Frequently Asked Questions about Shanna Birky
What is Shanna Birky email address?
Shanna Birky's primary email address is ******@classy.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Shanna Birky work for?
Shanna Birky is a Vice President, Customer Experience at Classy, a company specializing in Trusts: educational, religious, etc..
Where Shanna Birky graduated from?
Shanna Birky holds a degree in Communication from University of San Diego.
How can I directly contact Shanna Birky?
To contact Shanna Birky directly, you can use the email address ******@classy.org. Complete contact information is available upon registration with Muraena.
Who is Shanna Birky?
Shanna Birky is a dedicated professional with a strong focus on customer experience in the non-profit sector. Currently serving as Vice President of Customer Experience at Classy.org, she has a proven track record of leadership and strategic planning. With a diverse skill set that includes community outreach, event management, and social media marketing, Shanna excels in fostering relationships and driving organizational success. Her educational background in Communication from the University of San Diego complements her extensive experience in the industry, where she has held various leadership roles since 2010. Shanna is passionate about social entrepreneurship and philanthropy, which is evident in her commitment to enhancing client success and community impact. Her ability to adapt to the evolving landscape of customer experience positions her as a valuable asset in any organization. In addition to her professional pursuits, Shanna has interests in African dance and blogging, showcasing her creative side.
Shanna`s contact details
******@classy.org
******@stayclassy.org
Colleagues
Senior Vice President Of Engineering
VP Engineering, Events
Vice President, Enterprise
Product Advisor
On a break
Co-Founder and Director, Voice of the Customer at Classy
Founder
Founder & Chairman