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Shanna Birky

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Shanna Birky

Vice President, Customer Experience | Classy

San Diego, California, United States

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Shanna Birky

Summary

Shanna Birky is a dedicated professional with a strong focus on customer experience in the non-profit sector. Currently serving as Vice President of Customer Experience at Classy.org, she has a proven track record of leadership and strategic planning. With a diverse skill set that includes community outreach, event management, and social media marketing, Shanna excels in fostering relationships and driving organizational success. Her educational background in Communication from the University of San Diego complements her extensive experience in the industry, where she has held various leadership roles since 2010. Shanna is passionate about social entrepreneurship and philanthropy, which is evident in her commitment to enhancing client success and community impact. Her ability to adapt to the evolving landscape of customer experience positions her as a valuable asset in any organization. In addition to her professional pursuits, Shanna has interests in African dance and blogging, showcasing her creative side.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Sustainability

Organisational experience

Corporate Experience

Non-Profit Experience

Shanna Birky

Work Experience

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Vice President, Customer Experience at

Classy

July 2023 - Present

company logo

Sr. Director, Customer Experience at

Classy

June 2021 - July 2023

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Director, GM of Self Service Business at

Classy Org

November 2019 - July 2023

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Lead Product Manager at

Classy Org

January 2016 - November 2019

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Director, Research at

Classy Org

January 2013 - January 2016

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Director of Client Success at

Classy Org

August 2010 - January 2013

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Shanna Birky

Education

University of San Diego, Bs

January 2004 - January 2008

Arizona State University

January 2004 - January 2005

Frequently Asked Questions about Shanna Birky

What is Shanna Birky email address?

Shanna Birky's primary email address is ******@classy.org. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Shanna Birky work for?

Shanna Birky is a Vice President, Customer Experience at Classy, a company specializing in Trusts: educational, religious, etc..

Where Shanna Birky graduated from?

Shanna Birky holds a degree in Communication from University of San Diego.

How can I directly contact Shanna Birky?

To contact Shanna Birky directly, you can use the email address ******@classy.org. Complete contact information is available upon registration with Muraena.

Who is Shanna Birky?

Shanna Birky is a dedicated professional with a strong focus on customer experience in the non-profit sector. Currently serving as Vice President of Customer Experience at Classy.org, she has a proven track record of leadership and strategic planning. With a diverse skill set that includes community outreach, event management, and social media marketing, Shanna excels in fostering relationships and driving organizational success. Her educational background in Communication from the University of San Diego complements her extensive experience in the industry, where she has held various leadership roles since 2010. Shanna is passionate about social entrepreneurship and philanthropy, which is evident in her commitment to enhancing client success and community impact. Her ability to adapt to the evolving landscape of customer experience positions her as a valuable asset in any organization. In addition to her professional pursuits, Shanna has interests in African dance and blogging, showcasing her creative side.

Shanna`s contact details

mail

******@classy.org

******@stayclassy.org

Colleagues

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Shantanu Bose

Senior Vice President Of Engineering

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Josh Parolin

VP Engineering, Events

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Davis Moten

Vice President, Enterprise

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Eric Pannese

Product Advisor

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Marshall Peden

Co-Founder and Director, Voice of the Customer at Classy

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Will Sisca

Founder & Chairman

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