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Shannon Sylva

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Shannon Sylva

Chief Experience Officer | Hit Promotional Products

Florida, United States

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Shannon Sylva

Summary

Shannon Sylva is a dynamic Chief Experience Officer at Hit Promotional Products, bringing a wealth of expertise in operations and customer experience management. With a career spanning over two decades in the logistics and promotional products industries, Shannon has consistently driven business transformation through innovative service models and strategic leadership. Known for her ability to navigate rapid change, she has successfully led large teams and managed complex operations across multiple locations. Shannon's commitment to continuous improvement and employee engagement has fostered high-performing teams and reduced turnover rates. An advocate for healthy living, she balances her professional endeavors with a passion for wellness. Her previous roles at FedEx and UPS have equipped her with a robust understanding of compliance and operational excellence, making her a respected leader in her field.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Shannon Sylva

Work Experience

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Chief Experience Officer at

Hit Promotional Products

April 2024 - Present

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Vice President of Customer Experience at

Hit Promotional Products

December 2022 - April 2024

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Director of Customer Operations at

Hit Promotional Products

November 2019 - December 2022

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Director, Customer Operations – North America • Strategy & Operations at

Polyconcept North America

January 2015 - January 2018

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Director, Internal Operations – Bullet at

PCNA

January 2010 - January 2015

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Director, Customer Operations – Leed’s at

PCNA

January 2006 - January 2010

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Managing Director of Express Operations at

FedEx Trade Networks Transport & Brokerage

January 2005 - January 2006

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Senior Manager, Hub Operations at

FedEx Trade Networks Transport & Brokerage

January 2002 - January 2005

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Group Operations Manager at

FRITZ COMPANIES

January 2000 - January 2002

💼

Multiple Roles at

Ups Scs (Guatemala) Limitada

January 1995 - January 2000

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Shannon Sylva

Education

University of Phoenix, Studies Toward A Bachelor's Degree

Santa Rosa Junior College, Studies Toward A Bachelor’s Degree

Frequently Asked Questions about Shannon Sylva

What is Shannon Sylva email address?

Shannon Sylva's primary email address is ******@hitpromo.net. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Shannon Sylva work for?

Shannon Sylva is a Chief Experience Officer at Hit Promotional Products, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Shannon Sylva graduated from?

Shannon Sylva holds a degree in Business Administration from University of Phoenix.

How can I directly contact Shannon Sylva?

To contact Shannon Sylva directly, you can use the email address ******@hitpromo.net. Complete contact information is available upon registration with Muraena.

Who is Shannon Sylva?

Shannon Sylva is a dynamic Chief Experience Officer at Hit Promotional Products, bringing a wealth of expertise in operations and customer experience management. With a career spanning over two decades in the logistics and promotional products industries, Shannon has consistently driven business transformation through innovative service models and strategic leadership. Known for her ability to navigate rapid change, she has successfully led large teams and managed complex operations across multiple locations. Shannon's commitment to continuous improvement and employee engagement has fostered high-performing teams and reduced turnover rates. An advocate for healthy living, she balances her professional endeavors with a passion for wellness. Her previous roles at FedEx and UPS have equipped her with a robust understanding of compliance and operational excellence, making her a respected leader in her field.

Shannon`s contact details

mail

******@hitpromo.net

Colleagues

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Rishiraj Mukherjee

Chief Information Officer

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Nathan Cotter

Chief Supply Chain Officer

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Scott Demauro

Vice President of IT Infrastructure and Security

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Joshua Greenberger

President - SourceHIT

Julieanne Van Allen-Schmidt

Chief Human Resources Officer

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Erick Leon Alfonso

VP of Software Engineering

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Kim Brockschmidt

Vice President of Business Development

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Fred Dick

Vice President of Customer Experience

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David Walker

Vice President of Sales

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