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Shawn Di Boscio

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Shawn Di Boscio

VP Customer Success | Magic Leap

Miami, Florida, United States

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Shawn Di Boscio

Summary

Shawn Di Boscio is a seasoned Vice President of Customer Success at Magic Leap, where he leverages a unique blend of technical and business acumen to enhance customer experience and operational efficiency. With over two decades of experience in customer support and operations management, he has successfully led teams through significant organizational changes, including mergers and acquisitions. Shawn is a certified Six Sigma Green Belt, demonstrating his commitment to continuous improvement and process optimization. His expertise spans various sectors, including telecommunications and semiconductor manufacturing, where he has developed and implemented customer care programs that prioritize customer satisfaction. Known for his logical thinking and problem-solving skills, he has a track record of driving strategic initiatives that align business objectives with customer needs. Outside of his professional pursuits, Shawn is passionate about mentoring emerging leaders and fostering a culture of collaboration.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Shawn Di Boscio

Work Experience

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VP Customer Success at

Magic Leap

September 2021 - Present

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Sr. Director, Sales Operations & Customer Care at

Magic Leap

April 2020 - September 2021

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Sr. Director Customer Care at

Magic Leap

April 2019 - April 2020

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Director Customer Care at

Magic Leap

December 2017 - April 2019

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Senior Manager Private Brand Product Support & Safety Compliance at

Office Depot

February 2012 - December 2017

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Interim Director, Global Product Engineering at

Office Depot

December 2016 - February 2017

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Customer Service Senior Manager at

Avaya

November 2010 - July 2011

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Customer Service Senior Manager at

Nortel Networks

October 2005 - November 2010

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Senior Manager Planning & Fulfillment at

Nortel Networks

April 2003 - October 2005

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Manager Planning & Fulfillment at

Nortel Networks

June 2002 - April 2003

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Project Manager- Supply Chain Integration at

Nortel Networks

March 2001 - June 2002

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Manager Forecasting & Inventory Planning at

Nortel Networks

March 1999 - March 2001

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Forecasting Analyst at

Nortel Networks

June 1996 - March 1999

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Data Analyst at

Nortel Networks

June 1993 - June 1996

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Shawn Di Boscio

Education

University of Calgary, B.Sc

January 1987 - January 1992

Frequently Asked Questions about Shawn Di Boscio

What is Shawn Di Boscio email address?

Shawn Di Boscio's primary email address is *********@magicleap.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Shawn Di Boscio work for?

Shawn Di Boscio is a VP Customer Success at Magic Leap, a company specializing in Semiconductor & Other Electronic Component Manufacturing.

Where Shawn Di Boscio graduated from?

Shawn Di Boscio holds a degree in Applied Mathematics from University of Calgary.

How can I directly contact Shawn Di Boscio?

To contact Shawn Di Boscio directly, you can use the email address *********@magicleap.com. Complete contact information is available upon registration with Muraena.

Who is Shawn Di Boscio?

Shawn Di Boscio is a seasoned Vice President of Customer Success at Magic Leap, where he leverages a unique blend of technical and business acumen to enhance customer experience and operational efficiency. With over two decades of experience in customer support and operations management, he has successfully led teams through significant organizational changes, including mergers and acquisitions. Shawn is a certified Six Sigma Green Belt, demonstrating his commitment to continuous improvement and process optimization. His expertise spans various sectors, including telecommunications and semiconductor manufacturing, where he has developed and implemented customer care programs that prioritize customer satisfaction. Known for his logical thinking and problem-solving skills, he has a track record of driving strategic initiatives that align business objectives with customer needs. Outside of his professional pursuits, Shawn is passionate about mentoring emerging leaders and fostering a culture of collaboration.

Shawn`s contact details

mail

*********@magicleap.com

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