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Shawn Di Boscio
Shawn Di Boscio
VP Customer Success | Magic Leap
Miami, Florida, United States
Shawn Di Boscio
Summary
Shawn Di Boscio is a seasoned Vice President of Customer Success at Magic Leap, where he leverages a unique blend of technical and business acumen to enhance customer experience and operational efficiency. With over two decades of experience in customer support and operations management, he has successfully led teams through significant organizational changes, including mergers and acquisitions. Shawn is a certified Six Sigma Green Belt, demonstrating his commitment to continuous improvement and process optimization. His expertise spans various sectors, including telecommunications and semiconductor manufacturing, where he has developed and implemented customer care programs that prioritize customer satisfaction. Known for his logical thinking and problem-solving skills, he has a track record of driving strategic initiatives that align business objectives with customer needs. Outside of his professional pursuits, Shawn is passionate about mentoring emerging leaders and fostering a culture of collaboration.
Shawn Di Boscio
Work Experience
VP Customer Success at
Magic Leap
September 2021 - Present
Sr. Director, Sales Operations & Customer Care at
Magic Leap
April 2020 - September 2021
Sr. Director Customer Care at
Magic Leap
April 2019 - April 2020
Director Customer Care at
Magic Leap
December 2017 - April 2019
Senior Manager Private Brand Product Support & Safety Compliance at
Office Depot
February 2012 - December 2017
Interim Director, Global Product Engineering at
Office Depot
December 2016 - February 2017
Customer Service Senior Manager at
Avaya
November 2010 - July 2011
Customer Service Senior Manager at
Nortel Networks
October 2005 - November 2010
Senior Manager Planning & Fulfillment at
Nortel Networks
April 2003 - October 2005
Manager Planning & Fulfillment at
Nortel Networks
June 2002 - April 2003
Project Manager- Supply Chain Integration at
Nortel Networks
March 2001 - June 2002
Manager Forecasting & Inventory Planning at
Nortel Networks
March 1999 - March 2001
Forecasting Analyst at
Nortel Networks
June 1996 - March 1999
Data Analyst at
Nortel Networks
June 1993 - June 1996
Shawn Di Boscio
Education
University of Calgary, B.Sc
January 1987 - January 1992
Frequently Asked Questions about Shawn Di Boscio
What is Shawn Di Boscio email address?
Shawn Di Boscio's primary email address is *********@magicleap.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Shawn Di Boscio work for?
Shawn Di Boscio is a VP Customer Success at Magic Leap, a company specializing in Semiconductor & Other Electronic Component Manufacturing.
Where Shawn Di Boscio graduated from?
Shawn Di Boscio holds a degree in Applied Mathematics from University of Calgary.
How can I directly contact Shawn Di Boscio?
To contact Shawn Di Boscio directly, you can use the email address *********@magicleap.com. Complete contact information is available upon registration with Muraena.
Who is Shawn Di Boscio?
Shawn Di Boscio is a seasoned Vice President of Customer Success at Magic Leap, where he leverages a unique blend of technical and business acumen to enhance customer experience and operational efficiency. With over two decades of experience in customer support and operations management, he has successfully led teams through significant organizational changes, including mergers and acquisitions. Shawn is a certified Six Sigma Green Belt, demonstrating his commitment to continuous improvement and process optimization. His expertise spans various sectors, including telecommunications and semiconductor manufacturing, where he has developed and implemented customer care programs that prioritize customer satisfaction. Known for his logical thinking and problem-solving skills, he has a track record of driving strategic initiatives that align business objectives with customer needs. Outside of his professional pursuits, Shawn is passionate about mentoring emerging leaders and fostering a culture of collaboration.
Shawn`s contact details
*********@magicleap.com
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