Directory
>
Sheena Sweeney
Sheena Sweeney
Managing Director - Global Customer Service | Moody's
New York, New York, United States
Sheena Sweeney
Summary
Sheena Sweeney is a seasoned professional in the field of customer service and business analysis, currently serving as the Managing Director of Global Customer Service at Moody's Analytics. With a robust background that spans over two decades, she has honed her skills in capital markets, change management, risk management, and sales. Her work involves delivering comprehensive solutions for managing risk within financial institutions, with a focus on regulatory compliance and quantitative analytics. Sheena has a proven track record in leadership roles, having progressed through various positions at Moody's, including Senior Director of Sales & Service and Director of Client Service & Support. Her experience also includes managing client services at Business Link For London and operational leadership at Itouch. Sheena is committed to driving customer satisfaction and operational excellence in her current role, leveraging her extensive industry knowledge and strategic insight.
Sheena Sweeney
Work Experience
Managing Director - Global Customer Service at
Moody's
November 2014 - Present
Senior Director - Sales & Service at
Moody's
July 2013 - Present
Director - Head of Client Service & Support at
Moody's Ratings
January 2006 - Present
Client Management Centre Manager at
Business Link for London
January 2003 - January 2006
Head of Operations - Live Services at
iTouch
January 2002 - January 2003
Head of Customer Services at
Grouptrade
January 2000 - January 2002
Customer Service Manager - Online Newspapers at
News UK
May 2000 - November 2000
Call Centre Manager at
Bt Cable Television
January 1996 - January 2000
Sheena Sweeney
Education
January 1992 - January 1996
Frequently Asked Questions about Sheena Sweeney
What is Sheena Sweeney email address?
Sheena Sweeney's primary email address is **************@moodys.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Sheena Sweeney work for?
Sheena Sweeney is a Managing Director - Global Customer Service at Moody's, a company specializing in Monetary Authorities-Central Bank.
Where Sheena Sweeney graduated from?
Sheena Sweeney holds a degree in from University of Leeds.
How can I directly contact Sheena Sweeney?
To contact Sheena Sweeney directly, you can use the email address **************@moodys.com. Complete contact information is available upon registration with Muraena.
Who is Sheena Sweeney?
Sheena Sweeney is a seasoned professional in the field of customer service and business analysis, currently serving as the Managing Director of Global Customer Service at Moody's Analytics. With a robust background that spans over two decades, she has honed her skills in capital markets, change management, risk management, and sales. Her work involves delivering comprehensive solutions for managing risk within financial institutions, with a focus on regulatory compliance and quantitative analytics. Sheena has a proven track record in leadership roles, having progressed through various positions at Moody's, including Senior Director of Sales & Service and Director of Client Service & Support. Her experience also includes managing client services at Business Link For London and operational leadership at Itouch. Sheena is committed to driving customer satisfaction and operational excellence in her current role, leveraging her extensive industry knowledge and strategic insight.
Sheena`s contact details
**************@moodys.com
********@moody.com
Colleagues
Managing Director, Digital Insights
Managing Director, Head Of Portfolio And Balance Sheet Research
Managing Director, Asia Pacific - Insurance - Moody's Analytics | Moody's Rms
VP Head of Communications China
Managing Director
Marketing, Sales, & Product Executive -SaaS / Data / Blockchain / AI & Advanced Analytics
Sr. Project Manager & Chief of Staff
Assistant Vice President, Communications Strategist Dx_drange_mm_yy
Managing Director | Global Head of Nat Cat & Climate Solutions
Vice President - Asset Management Financial Reporting