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Shelly Griessel
Shelly Griessel
Vice President Customer Support | JetBlue
Orlando, Florida, United States
Shelly Griessel
Summary
Shelly Griessel is a strategic and results-driven Global Operational Executive with extensive experience in leading large, performance-based teams across diverse, multi-site, and multilingual environments. Currently serving as Vice President of Customer Support at Jetblue, she has a proven track record in employee engagement, customer-centric cultures, and creating high-performance teams. Shelly's expertise spans various industries, including passenger transportation and customer care, where she has consistently driven operational excellence and strategic initiatives. With a strong focus on leadership development and organizational alignment, she is adept at navigating complex challenges and fostering empowered teams. Her educational background includes prestigious institutions such as New York University and the University of Pennsylvania, enhancing her strategic insight in business management. Shelly's intent-based leadership style and commitment to customer journey optimization set her apart in her field.
Shelly Griessel
Work Experience
Vice President Customer Support at
JetBlue
April 2024 - Present
Managing Director Customer Support at
JetBlue
May 2022 - April 2024
Vice President Customer Care at
Overstock
February 2021 - May 2022
VP Operations at
Experian
September 2019 - February 2021
VP Global Customer Care at
Hertz
June 2018 - September 2019
Managing Principal Consultant at
Griessel And Associates
April 2015 - May 2018
Senior Vice President, Contact Centers | Club Management at
Wyndham Vacation Ownership
November 2007 - March 2015
Vice President Global Call Center Effectiveness at
RCI
July 2004 - October 2005
Vice President at
RCI
June 2001 - June 2004
General Manager at
RCI
November 1998 - June 2001
Director Operations at
RCI
September 1987 - November 1998
Shelly Griessel
Education
New York University - Leonard N. Stern School of Business
January 2013 - January 2013
January 2010 - January 2010
C & N Meisieskool Oranje
Frequently Asked Questions about Shelly Griessel
What is Shelly Griessel email address?
Shelly Griessel's primary email address is ***************@jetblue.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Shelly Griessel work for?
Shelly Griessel is a Vice President Customer Support at JetBlue, a company specializing in Aircraft.
Where Shelly Griessel graduated from?
Shelly Griessel holds a degree in Business Administration And Management, General from New York University - Leonard N. Stern School of Business.
How can I directly contact Shelly Griessel?
To contact Shelly Griessel directly, you can use the email address ***************@jetblue.com. Complete contact information is available upon registration with Muraena.
Who is Shelly Griessel?
Shelly Griessel is a strategic and results-driven Global Operational Executive with extensive experience in leading large, performance-based teams across diverse, multi-site, and multilingual environments. Currently serving as Vice President of Customer Support at Jetblue, she has a proven track record in employee engagement, customer-centric cultures, and creating high-performance teams. Shelly's expertise spans various industries, including passenger transportation and customer care, where she has consistently driven operational excellence and strategic initiatives. With a strong focus on leadership development and organizational alignment, she is adept at navigating complex challenges and fostering empowered teams. Her educational background includes prestigious institutions such as New York University and the University of Pennsylvania, enhancing her strategic insight in business management. Shelly's intent-based leadership style and commitment to customer journey optimization set her apart in her field.
Shelly`s contact details
***************@jetblue.com
*********@overstock.com
***************@wyndhamvo.com
*********@frontlinepg.com
***************@wyn.com
******@griessel.net
Colleagues
Managing Director Operations Resource Planning
President & Coo
Executive Sponsor, BlueAbilities
Managing Director Revenue Management
Managing Director Maintenance Operations
Manager of Strategic Sourcing
Vice President, Sales and Revenue Management
Chief Pilot
Base Chief Pilot - Los Angeles
Professor Of Finance