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Shital Patel
Shital Patel
VP, Head of Customer Experience Transformation
Houston, Texas, United States
Shital Patel
Summary
Shital Patel is an accomplished executive with extensive experience in customer experience transformation and talent acquisition within the insurance and employment services industries. As the VP and Head of Customer Experience at AIG, Shital has successfully led multi-year digital transformation initiatives, significantly enhancing customer engagement through innovative solutions. With a strong background in human resources and strategic marketing, she has a proven track record of implementing programs that drive customer satisfaction and operational efficiency. Shital is known for her analytical approach to problem-solving and her ability to lead cross-functional teams toward achieving common goals. Her leadership style fosters collaboration and empowers team members to excel. A graduate of The University of Texas at Austin, she combines academic knowledge with practical expertise to navigate complex organizational challenges. In her spare time, Shital is passionate about mentoring emerging leaders and advocating for diversity in the workplace.
Shital Patel
Work Experience
VP, Head of Customer Experience Transformation at
American International Group, Inc.
September 2021 - Present
Director of Customer Experience at
American International Group, Inc.
June 2015 - September 2021
Director of Strategic Marketing Initiatives at
American International Group, Inc.
February 2011 - June 2015
Director of Strategies and Practices, Global Talent Acqusition & Diversity at
American International Group, Inc.
September 2010 - February 2011
Talent Manager at
American International Group, Inc.
December 2007 - September 2010
Executive Recruiter/Search Consultant - Healthcare Division at
Richard, Wayne & Roberts
April 2003 - November 2007
Shital Patel
Education
The University of Texas at Austin
January 1998 - January 2002
Frequently Asked Questions about Shital Patel
What is Shital Patel email address?
Shital Patel's primary email address is ************@aglife.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Shital Patel graduated from?
Shital Patel holds a degree in from The University of Texas at Austin.
How can I directly contact Shital Patel?
To contact Shital Patel directly, you can use the email address ************@aglife.com. Complete contact information is available upon registration with Muraena.
Who is Shital Patel?
Shital Patel is an accomplished executive with extensive experience in customer experience transformation and talent acquisition within the insurance and employment services industries. As the VP and Head of Customer Experience at AIG, Shital has successfully led multi-year digital transformation initiatives, significantly enhancing customer engagement through innovative solutions. With a strong background in human resources and strategic marketing, she has a proven track record of implementing programs that drive customer satisfaction and operational efficiency. Shital is known for her analytical approach to problem-solving and her ability to lead cross-functional teams toward achieving common goals. Her leadership style fosters collaboration and empowers team members to excel. A graduate of The University of Texas at Austin, she combines academic knowledge with practical expertise to navigate complex organizational challenges. In her spare time, Shital is passionate about mentoring emerging leaders and advocating for diversity in the workplace.
Shital`s contact details
************@aglife.com
************@aig.com