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Shyam Prabhal

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Shyam Prabhal

Associate Vice President - Account Management | Kissflow

Chennai, Tamil Nadu, India

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Shyam Prabhal

Summary

Shyam Prabhal is a seasoned Customer Success and Experience leader with over 15 years of expertise in Storage and Data Center technologies. He holds a Cisco Certified Internetwork Expert (CCIE) credential and an ITIL v3 Foundation certification, showcasing his commitment to professional development. Shyam has successfully built and led global teams in both SaaS startups and large enterprises, demonstrating his adaptability and leadership skills. His exceptional communication abilities allow him to navigate complex customer relationships and manage escalations effectively. With a strong technical background, he excels in translating intricate technical concepts for diverse audiences. Shyam is passionate about customer satisfaction and has a proven track record of driving product adoption and retention. His experience spans multiple high-impact roles in companies like Kissflow and Cohesity, where he has consistently delivered results. Shyam's continuous pursuit of excellence in customer service sets him apart in his field.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Startup Experience

Corporate Experience

Shyam Prabhal

Work Experience

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Associate Vice President - Account Management at

Kissflow

November 2022 - Present

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Director, Technical Account Management at

Cohesity

December 2021 - November 2022

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Sr. Manager, Technical Account Management at

Cohesity

April 2018 - December 2021

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Sr. Manager, Technical Account Management - Global Support And Deployment Services at

Dell Technologies

January 2017 - April 2018

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Sr Global Technical Account Manager at

Dell

November 2013 - January 2017

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Network Consulting Engineer at

Cisco

June 2010 - November 2013

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Customer Support Engineer at

Cisco

December 2007 - May 2010

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Calo Coop at

Cisco

January 2007 - December 2007

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Shyam Prabhal

Education

Illinois Institute of Technology, Master Of Science (Ms)

Anna University, Chennai, Be

Frequently Asked Questions about Shyam Prabhal

What is Shyam Prabhal email address?

Shyam Prabhal's primary email address is *****@cohesity.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Shyam Prabhal work for?

Shyam Prabhal is a Associate Vice President - Account Management at Kissflow, a company specializing in Prepackaged software.

Where Shyam Prabhal graduated from?

Shyam Prabhal holds a degree in Electrical And Computer Engineering from Illinois Institute of Technology.

How can I directly contact Shyam Prabhal?

To contact Shyam Prabhal directly, you can use the email address *****@cohesity.com. Complete contact information is available upon registration with Muraena.

Is Shyam Prabhal an immigrant?

Yes, Shyam Prabhal is an immigrant and currently based in India

Who is Shyam Prabhal?

Shyam Prabhal is a seasoned Customer Success and Experience leader with over 15 years of expertise in Storage and Data Center technologies. He holds a Cisco Certified Internetwork Expert (CCIE) credential and an ITIL v3 Foundation certification, showcasing his commitment to professional development. Shyam has successfully built and led global teams in both SaaS startups and large enterprises, demonstrating his adaptability and leadership skills. His exceptional communication abilities allow him to navigate complex customer relationships and manage escalations effectively. With a strong technical background, he excels in translating intricate technical concepts for diverse audiences. Shyam is passionate about customer satisfaction and has a proven track record of driving product adoption and retention. His experience spans multiple high-impact roles in companies like Kissflow and Cohesity, where he has consistently delivered results. Shyam's continuous pursuit of excellence in customer service sets him apart in his field.

Shyam`s contact details

mail

*****@cohesity.com

*************@dell.com

*************@kissflow.com

Colleagues

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Prasanna Rajendran

Vice President

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Gayathri Aruswami

Associate Vice President - Customer Success

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Rakesh Nandakumar

Associate Vice President - Southeast Asia

Kausikram Krishnasayee

Associate Vice President

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Dinesh Varadharajan

Chief Product Officer

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Vivek Madurai

Associate Vice President

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Venkatesh Babu

Regional Vice President & Head of Presales Solution Consulting

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