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Sonya Andreae

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Sonya Andreae

Chief Customer Officer | Self-Employed

United States

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Sonya Andreae

Summary

Sonya Andreae is a dynamic Global Customer Operations and Customer Success Executive with over 25 years of experience in high-tech industries. Her career is marked by a proven ability to transform organizations into profit centers, significantly enhancing gross margins and customer satisfaction. She has a strong track record in building scalable operations that support ambitious business growth and evolution. Sonya is passionate about mentoring and developing top talent globally, and she has successfully led diverse teams through complex transformations, including mergers and acquisitions. Known for her strategic thinking, she excels in aligning people, processes, and systems to resolve business challenges efficiently. Sonya's commitment to diversity and inclusion is evident in her leadership of employee resource groups. Her expertise spans customer success, business analytics, and continuous process improvement, making her a sought-after advisor in customer operations strategy.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Sonya Andreae

Work Experience

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Chief Customer Officer at

QAD

November 2022 - Present

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Advisor at

Self-Employed

June 2022 - Present

💼

SVP & Chief Customer Officer at

Infoblox Inc.

August 2018 - June 2022

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Vice President Worldwide Technical Support and Customer Success at

Infoblox Inc.

October 2012 - July 2018

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Vice President Customer Experience at

Drobo, Inc.

March 2009 - October 2012

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Senior Director Customer Support at

TiVo

February 2008 - March 2009

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Senior Director Global Customer Operations at

PACKETEER (M) SDN BHD

September 2000 - February 2008

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Director Customer Service at

Homewarehouse Com

September 1999 - September 2000

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Positions of Increasing Responsibility at

Apple

January 1991 - June 1999

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Sonya Andreae

Education

Michigan State University, B.A.

Frequently Asked Questions about Sonya Andreae

What is Sonya Andreae email address?

Sonya Andreae's primary email address is *************@qad.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sonya Andreae work for?

Sonya Andreae is a Chief Customer Officer at Self-Employed.

Where Sonya Andreae graduated from?

Sonya Andreae holds a degree in Advertising from Michigan State University.

How can I directly contact Sonya Andreae?

To contact Sonya Andreae directly, you can use the email address *************@qad.com. Complete contact information is available upon registration with Muraena.

Who is Sonya Andreae?

Sonya Andreae is a dynamic Global Customer Operations and Customer Success Executive with over 25 years of experience in high-tech industries. Her career is marked by a proven ability to transform organizations into profit centers, significantly enhancing gross margins and customer satisfaction. She has a strong track record in building scalable operations that support ambitious business growth and evolution. Sonya is passionate about mentoring and developing top talent globally, and she has successfully led diverse teams through complex transformations, including mergers and acquisitions. Known for her strategic thinking, she excels in aligning people, processes, and systems to resolve business challenges efficiently. Sonya's commitment to diversity and inclusion is evident in her leadership of employee resource groups. Her expertise spans customer success, business analytics, and continuous process improvement, making her a sought-after advisor in customer operations strategy.

Sonya`s contact details

mail

*************@qad.com

********@infoblox.com

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