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Sonya Andreae
Sonya Andreae
Chief Customer Officer | Self-Employed
United States
Sonya Andreae
Summary
Sonya Andreae is a dynamic Global Customer Operations and Customer Success Executive with over 25 years of experience in high-tech industries. Her career is marked by a proven ability to transform organizations into profit centers, significantly enhancing gross margins and customer satisfaction. She has a strong track record in building scalable operations that support ambitious business growth and evolution. Sonya is passionate about mentoring and developing top talent globally, and she has successfully led diverse teams through complex transformations, including mergers and acquisitions. Known for her strategic thinking, she excels in aligning people, processes, and systems to resolve business challenges efficiently. Sonya's commitment to diversity and inclusion is evident in her leadership of employee resource groups. Her expertise spans customer success, business analytics, and continuous process improvement, making her a sought-after advisor in customer operations strategy.
Sonya Andreae
Work Experience
Chief Customer Officer at
QAD
November 2022 - Present
Advisor at
Self-Employed
June 2022 - Present
SVP & Chief Customer Officer at
Infoblox Inc.
August 2018 - June 2022
Vice President Worldwide Technical Support and Customer Success at
Infoblox Inc.
October 2012 - July 2018
Vice President Customer Experience at
Drobo, Inc.
March 2009 - October 2012
Senior Director Customer Support at
TiVo
February 2008 - March 2009
Senior Director Global Customer Operations at
PACKETEER (M) SDN BHD
September 2000 - February 2008
Director Customer Service at
Homewarehouse Com
September 1999 - September 2000
Positions of Increasing Responsibility at
Apple
January 1991 - June 1999
Sonya Andreae
Education
Michigan State University, B.A.
Frequently Asked Questions about Sonya Andreae
What is Sonya Andreae email address?
Sonya Andreae's primary email address is *************@qad.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Sonya Andreae work for?
Sonya Andreae is a Chief Customer Officer at Self-Employed.
Where Sonya Andreae graduated from?
Sonya Andreae holds a degree in Advertising from Michigan State University.
How can I directly contact Sonya Andreae?
To contact Sonya Andreae directly, you can use the email address *************@qad.com. Complete contact information is available upon registration with Muraena.
Who is Sonya Andreae?
Sonya Andreae is a dynamic Global Customer Operations and Customer Success Executive with over 25 years of experience in high-tech industries. Her career is marked by a proven ability to transform organizations into profit centers, significantly enhancing gross margins and customer satisfaction. She has a strong track record in building scalable operations that support ambitious business growth and evolution. Sonya is passionate about mentoring and developing top talent globally, and she has successfully led diverse teams through complex transformations, including mergers and acquisitions. Known for her strategic thinking, she excels in aligning people, processes, and systems to resolve business challenges efficiently. Sonya's commitment to diversity and inclusion is evident in her leadership of employee resource groups. Her expertise spans customer success, business analytics, and continuous process improvement, making her a sought-after advisor in customer operations strategy.
Sonya`s contact details
*************@qad.com
********@infoblox.com
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