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Stacy Forsberg

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Stacy Forsberg

Management Development Program, Trainee and Assistant Director | Flagstar Bank

Michigan, Troy, United States

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Stacy Forsberg

Summary

Stacy Forsberg is an accomplished Contact Center Director with a robust background in people strategy and financial planning. Currently serving as the First Vice President at Flagstar Bank, she has a proven track record of managing significant operating budgets and implementing efficiency initiatives that yield substantial cost savings. With expertise in workforce management, she has successfully led teams through transformative corporate initiatives, including diversity and inclusion efforts. Stacy is also a recognized leader in employee engagement and talent development, having reduced attrition rates significantly in her department. Her commitment to quality assurance and customer service excellence has established her as a Center of Excellence within the organization. Furthermore, her active involvement in employee resource groups demonstrates her dedication to fostering an inclusive workplace. Stacy holds a Bachelor of Business Administration from the University of Michigan, emphasizing organizational behavior and marketing, which complements her extensive management experience.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Stacy Forsberg

Work Experience

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Management Development Program, Trainee and Assistant Director at

Flagstar Bank

June 2002 - June 2006

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Customer Service Training Manager at

Flagstar Bank

October 2003 - October 2006

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First Vice President, Senior Contact Center Support Leader at

Flagstar Bank

October 2006 - February 2025

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Contact Center Director at

Flagstar Bank

February 2025 - Present

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Stacy Forsberg

Education

University of Michigan, Bachelor of Business Administration, Emphases in Organizational Behavior and Marketing

Frequently Asked Questions about Stacy Forsberg

What is Stacy Forsberg email address?

Stacy Forsberg's primary email address is **************@flagstar.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Stacy Forsberg work for?

Stacy Forsberg is a Management Development Program, Trainee and Assistant Director at Flagstar Bank.

Where Stacy Forsberg graduated from?

Stacy Forsberg holds a degree in null from University of Michigan.

How can I directly contact Stacy Forsberg?

To contact Stacy Forsberg directly, you can use the email address **************@flagstar.com. Complete contact information is available upon registration with Muraena.

Who is Stacy Forsberg?

Stacy Forsberg is an accomplished Contact Center Director with a robust background in people strategy and financial planning. Currently serving as the First Vice President at Flagstar Bank, she has a proven track record of managing significant operating budgets and implementing efficiency initiatives that yield substantial cost savings. With expertise in workforce management, she has successfully led teams through transformative corporate initiatives, including diversity and inclusion efforts. Stacy is also a recognized leader in employee engagement and talent development, having reduced attrition rates significantly in her department. Her commitment to quality assurance and customer service excellence has established her as a Center of Excellence within the organization. Furthermore, her active involvement in employee resource groups demonstrates her dedication to fostering an inclusive workplace. Stacy holds a Bachelor of Business Administration from the University of Michigan, emphasizing organizational behavior and marketing, which complements her extensive management experience.

Stacy`s contact details

mail

**************@flagstar.com

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