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Steph Melgaard

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Steph Melgaard

SVP, Customer & Employee Experience Director | Border Bank

Moorhead, Minnesota, United States

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Steph Melgaard

Summary

Steph Melgaard is an accomplished banking professional with extensive experience in retail banking and customer service management. Currently serving as the SVP, Retail Banking Director at Border Bank, Steph has a proven track record in account management, business process improvement, and leadership. With a career spanning over 15 years in various managerial roles, including positions at Bank Of The West and Bell Bank, she has honed her skills in strategic planning, team leadership, and customer experience. Steph's educational background includes specialized training in Bank Management and a Bachelor's Degree in Organizational Communication from the University of Northern Colorado. Her strong commitment to enhancing customer satisfaction and operational efficiency has made her a respected leader in the industry. Outside of her professional life, Steph is known for her engaging public speaking skills and her ability to inspire teams to achieve their goals. She continues to explore emerging trends in banking and is passionate about driving innovation within her organization.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Steph Melgaard

Work Experience

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SVP, Customer & Employee Experience Director at

Border Bank

October 2024 - Present

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SVP, Retail Banking Director at

Border Bank

January 2019 - October 2024

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VP, Contact Center Regional Manager at

Bank of the West

May 2017 - January 2019

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VP, Virtual Bank Manager at

Bell Bank

June 2014 - April 2017

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Technical Support Manager at

Midcontinent

November 2011 - July 2014

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Southern Valley Customer Service Manager at

Alerus

January 2009 - January 2011

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Store Manager at

Starbucks

January 2007 - January 2009

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Financial Advisor at

Edward Jones

January 2006 - January 2007

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Steph Melgaard

Education

Dakota school of Banking

January 2016 - January 2017

University of Northern Colorado, Bachelor's Degree

January 2000 - January 2005

ICBA Consumer Lending Institute, Ccbcl

January 2019

Frequently Asked Questions about Steph Melgaard

What is Steph Melgaard email address?

Steph Melgaard's primary email address is **************@borderstatebank.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Steph Melgaard work for?

Steph Melgaard is a SVP, Customer & Employee Experience Director at Border Bank, a company specializing in National commercial banks.

Where Steph Melgaard graduated from?

Steph Melgaard holds a degree in Bank Management from Dakota school of Banking.

How can I directly contact Steph Melgaard?

To contact Steph Melgaard directly, you can use the email address **************@borderstatebank.com. Complete contact information is available upon registration with Muraena.

Who is Steph Melgaard?

Steph Melgaard is an accomplished banking professional with extensive experience in retail banking and customer service management. Currently serving as the SVP, Retail Banking Director at Border Bank, Steph has a proven track record in account management, business process improvement, and leadership. With a career spanning over 15 years in various managerial roles, including positions at Bank Of The West and Bell Bank, she has honed her skills in strategic planning, team leadership, and customer experience. Steph's educational background includes specialized training in Bank Management and a Bachelor's Degree in Organizational Communication from the University of Northern Colorado. Her strong commitment to enhancing customer satisfaction and operational efficiency has made her a respected leader in the industry. Outside of her professional life, Steph is known for her engaging public speaking skills and her ability to inspire teams to achieve their goals. She continues to explore emerging trends in banking and is passionate about driving innovation within her organization.

Steph`s contact details

mail

**************@borderstatebank.com

**************@border.bank

Colleagues

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Abigail Voorhees

VP Loan Operations Manager

Brenda Sather

Chief Risk Officer (CRO)

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Leon Senn

SVP, IT Director

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Shane Kittelson

SVP, Operations Director

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Cfmp Shawn Mason

SVP, Communications Director

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Erik Diederich

Chief Operating Officer

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Kelly Engstrom

VP, Real Estate Officer

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David Felch

Advisor to the CEO

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Dan Doeden

Chief Banking Officer

Kari Harwood

Vice President - Retail Training Manager

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