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Stephen Taylor

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Stephen Taylor

Senior Vice President, Customer Support Services | Sandata Technologies

Winterport, Maine, United States

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Stephen Taylor

Summary

Stephen Taylor is an accomplished Senior Vice President of Customer Support Services at Sandata Technologies, bringing over two decades of experience in customer service and operational leadership. His extensive background includes pivotal roles at Athenahealth, where he led customer care operations and managed large teams across various geographies. With a strong focus on change management and process improvement, Stephen has demonstrated his ability to drive strategic initiatives that enhance customer satisfaction and operational efficiency. He is known for his hands-on coaching style and commitment to professional development within his teams. Stephen's career reflects a blend of corporate experience and a brief period of personal dedication as a stay-at-home dad, highlighting his adaptability in balancing professional and personal responsibilities. His expertise in managing contact centers and quality assurance processes positions him as a thought leader in customer support services. Stephen holds a Bachelor's Degree from The University of Tulsa, further underscoring his commitment to education and continuous learning.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Organisational experience

Corporate Experience

Stephen Taylor

Work Experience

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Senior Vice President, Customer Support Services at

Sandata Technologies

July 2024 - Present

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Vice President of Customer Care at

Sandata Technologies

June 2021 - July 2024

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Stay-at-Home Dad at

Self-Employed

June 2020 - June 2021

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Director Customer Care Operations at

athenahealth

October 2017 - June 2020

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Director Client Support at

athenahealth

March 2017 - October 2017

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Senior Manager, Client Support Center at

athenahealth

June 2015 - March 2017

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Customer Support Operations Manager at

athenahealth

May 2013 - June 2015

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Senior Associate, Client Support Center at

athenahealth

January 2011 - May 2013

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Collections Analyst at

Bank of America Corporation

May 2008 - December 2010

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Credit Analyst at

Bank of America Corporation

October 2001 - May 2008

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Customer Marketing at

Bank of America Corporation

February 2000 - October 2001

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Stephen Taylor

Education

The University of Tulsa, Bachelor's Degree

January 1994 - January 1998

Frequently Asked Questions about Stephen Taylor

What is Stephen Taylor email address?

Stephen Taylor's primary email address is *******@sandata.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Stephen Taylor work for?

Stephen Taylor is a Senior Vice President, Customer Support Services at Sandata Technologies, a company specializing in Prepackaged software.

Where Stephen Taylor graduated from?

Stephen Taylor holds a degree in from The University of Tulsa.

How can I directly contact Stephen Taylor?

To contact Stephen Taylor directly, you can use the email address *******@sandata.com. Complete contact information is available upon registration with Muraena.

Who is Stephen Taylor?

Stephen Taylor is an accomplished Senior Vice President of Customer Support Services at Sandata Technologies, bringing over two decades of experience in customer service and operational leadership. His extensive background includes pivotal roles at Athenahealth, where he led customer care operations and managed large teams across various geographies. With a strong focus on change management and process improvement, Stephen has demonstrated his ability to drive strategic initiatives that enhance customer satisfaction and operational efficiency. He is known for his hands-on coaching style and commitment to professional development within his teams. Stephen's career reflects a blend of corporate experience and a brief period of personal dedication as a stay-at-home dad, highlighting his adaptability in balancing professional and personal responsibilities. His expertise in managing contact centers and quality assurance processes positions him as a thought leader in customer support services. Stephen holds a Bachelor's Degree from The University of Tulsa, further underscoring his commitment to education and continuous learning.

Stephen`s contact details

mail

*******@sandata.com

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Raj Bhavsar

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