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Stephen Taylor
Stephen Taylor
Senior Vice President, Customer Support Services | Sandata Technologies
Winterport, Maine, United States
Stephen Taylor
Summary
Stephen Taylor is an accomplished Senior Vice President of Customer Support Services at Sandata Technologies, bringing over two decades of experience in customer service and operational leadership. His extensive background includes pivotal roles at Athenahealth, where he led customer care operations and managed large teams across various geographies. With a strong focus on change management and process improvement, Stephen has demonstrated his ability to drive strategic initiatives that enhance customer satisfaction and operational efficiency. He is known for his hands-on coaching style and commitment to professional development within his teams. Stephen's career reflects a blend of corporate experience and a brief period of personal dedication as a stay-at-home dad, highlighting his adaptability in balancing professional and personal responsibilities. His expertise in managing contact centers and quality assurance processes positions him as a thought leader in customer support services. Stephen holds a Bachelor's Degree from The University of Tulsa, further underscoring his commitment to education and continuous learning.
Stephen Taylor
Work Experience
Senior Vice President, Customer Support Services at
Sandata Technologies
July 2024 - Present
Vice President of Customer Care at
Sandata Technologies
June 2021 - July 2024
Stay-at-Home Dad at
Self-Employed
June 2020 - June 2021
Director Customer Care Operations at
athenahealth
October 2017 - June 2020
Director Client Support at
athenahealth
March 2017 - October 2017
Senior Manager, Client Support Center at
athenahealth
June 2015 - March 2017
Customer Support Operations Manager at
athenahealth
May 2013 - June 2015
Senior Associate, Client Support Center at
athenahealth
January 2011 - May 2013
Collections Analyst at
Bank of America Corporation
May 2008 - December 2010
Credit Analyst at
Bank of America Corporation
October 2001 - May 2008
Customer Marketing at
Bank of America Corporation
February 2000 - October 2001
Stephen Taylor
Education
The University of Tulsa, Bachelor's Degree
January 1994 - January 1998
Frequently Asked Questions about Stephen Taylor
What is Stephen Taylor email address?
Stephen Taylor's primary email address is *******@sandata.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Stephen Taylor work for?
Stephen Taylor is a Senior Vice President, Customer Support Services at Sandata Technologies, a company specializing in Prepackaged software.
Where Stephen Taylor graduated from?
Stephen Taylor holds a degree in from The University of Tulsa.
How can I directly contact Stephen Taylor?
To contact Stephen Taylor directly, you can use the email address *******@sandata.com. Complete contact information is available upon registration with Muraena.
Who is Stephen Taylor?
Stephen Taylor is an accomplished Senior Vice President of Customer Support Services at Sandata Technologies, bringing over two decades of experience in customer service and operational leadership. His extensive background includes pivotal roles at Athenahealth, where he led customer care operations and managed large teams across various geographies. With a strong focus on change management and process improvement, Stephen has demonstrated his ability to drive strategic initiatives that enhance customer satisfaction and operational efficiency. He is known for his hands-on coaching style and commitment to professional development within his teams. Stephen's career reflects a blend of corporate experience and a brief period of personal dedication as a stay-at-home dad, highlighting his adaptability in balancing professional and personal responsibilities. His expertise in managing contact centers and quality assurance processes positions him as a thought leader in customer support services. Stephen holds a Bachelor's Degree from The University of Tulsa, further underscoring his commitment to education and continuous learning.
Stephen`s contact details
*******@sandata.com
Colleagues
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President
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Chief Technology Officer