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Steve Bufton
Steve Bufton
Vice President, Service Operations | Wheels, LLC
Chicago, Illinois, United States
Steve Bufton
Summary
Steve Bufton is a seasoned operations executive with over 25 years of experience across multiple industries, including financial services and e-commerce. His career has spanned six countries, showcasing his ability to lead global teams and drive operational excellence. Known for his strategic mindset, Steve has successfully managed P&L responsibilities exceeding $200 million, achieving impressive year-over-year growth. He is passionate about leveraging technology and innovation to enhance customer experiences and streamline operations. Steve's expertise encompasses a wide range of areas, from customer service and marketing to business transformation and change management. His leadership style emphasizes collaboration and building high-performing teams. He is certified in Lean Six Sigma and has a strong track record of elevating customer satisfaction metrics. Outside of work, Steve enjoys exploring emerging technologies and staying updated on industry trends.
Steve Bufton
Work Experience
Vice President, Service Operations at
Wheels, LLC
July 2024 - Present
AVP Customer Care at
Wheels, LLC
March 2024 - July 2024
AVP Driver Services (Driver Care, Fleet Team, Quality and Work Force Management) at
Wheels, LLC
August 2023 - March 2024
AVP Operations at
Donlen
April 2022 - August 2023
AVP Operations at
Wheels, LLC
February 2023 - August 2023
Vice President, Fleet Maintenance, Telematics and Driver Safety at
Donlen
July 2021 - April 2022
Sr. Director of Operations at
Donlen
January 2019 - July 2021
Sr. Director of Operations at
Crate and Barrel
January 2018 - January 2019
Sr Director of Operations, Co-Branded Credit Card at
Capital One Financial Corporation
February 2014 - February 2018
Sr. Director of Operations at
FTD
February 2013 - February 2014
Sr. Director, DMM E-commerce Merchandising Product Mananger at
Staples
February 2006 - March 2012
Director of Advertising, In-house and agency at
Staples
January 2005 - January 2007
Director of Customer Service and Contact Center Operations at
Quill
January 1996 - January 2005
Sr. Manager, Commercial Sales at
Consolidated Market Response
January 1995 - January 1996
Steve Bufton
Education
University of Wisconsin, Bachelor Of Science (B.S.)
January 1989 - January 1993
Frequently Asked Questions about Steve Bufton
What is Steve Bufton email address?
Steve Bufton's primary email address is *******@donlen.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Steve Bufton work for?
Steve Bufton is a Vice President, Service Operations at Wheels, LLC, a company specializing in Monetary Authorities-Central Bank.
Where Steve Bufton graduated from?
Steve Bufton holds a degree in Business Administration And Management from University of Wisconsin.
How can I directly contact Steve Bufton?
To contact Steve Bufton directly, you can use the email address *******@donlen.com. Complete contact information is available upon registration with Muraena.
Who is Steve Bufton?
Steve Bufton is a seasoned operations executive with over 25 years of experience across multiple industries, including financial services and e-commerce. His career has spanned six countries, showcasing his ability to lead global teams and drive operational excellence. Known for his strategic mindset, Steve has successfully managed P&L responsibilities exceeding $200 million, achieving impressive year-over-year growth. He is passionate about leveraging technology and innovation to enhance customer experiences and streamline operations. Steve's expertise encompasses a wide range of areas, from customer service and marketing to business transformation and change management. His leadership style emphasizes collaboration and building high-performing teams. He is certified in Lean Six Sigma and has a strong track record of elevating customer satisfaction metrics. Outside of work, Steve enjoys exploring emerging technologies and staying updated on industry trends.
Steve`s contact details
*******@donlen.com
************@capitalone.com
************@quill.com
*******@wheels.com
Colleagues
Senior Vice President, Client Management
CEO
Vice President-Sales
Vice President of Business Development
Vice President, Finance
Chief Digital Officer (CDO)
SVP, Special Fleet Programs (Strategic Programs)
Senior VP of Operations
Vice President - Commercial Growth
NPTC Board of Governors