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Steve Cheeseman

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Steve Cheeseman

Vice President of Contact Center Operations | TransPerfect

Tempe, Arizona, United States

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Steve Cheeseman

Summary

Steve Cheeseman is a seasoned executive with extensive experience in contact center operations, currently serving as Vice President at TransPerfect. With a strong background in business process improvement and customer experience, he has successfully led large teams across various industries, including healthcare and technology. Steve's leadership style emphasizes employee engagement and operational excellence, which has earned him numerous accolades throughout his career. He has a proven track record of managing significant P&L responsibilities, showcasing his financial acumen. His expertise in change management and coaching has contributed to building high-performing teams that deliver exceptional service. Steve is passionate about innovation in customer service and the integration of emerging technologies in business operations. He holds a Bachelor of Science in Business Administration from the University of Oregon and an Associate's Degree in Computer Programming from Lane Community College.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Consulting Experience

Steve Cheeseman

Work Experience

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Vice President of Contact Center Operations at

TransPerfect

November 2018 - Present

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Senior Site Director at

Alorica

September 2011 - November 2018

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Director of Site Operations at

Alorica

December 2009 - September 2011

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Director of Site Operations at

Stream Global Services

September 2007 - October 2009

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Senior Service Delivery Manager at

Stream Global Services

October 2005 - September 2007

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Senior Manager, Knowledge Management and Web Support Services at

Symantec

February 2003 - March 2004

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Senior Manager, APAC and Japan Consumer Services at

Symantec

November 2001 - February 2003

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Manager, North American Consumer Call Center at

Symantec

January 2000 - November 2001

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Senior Supervisor, Internet Support Services at

Symantec

May 1995 - January 2000

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Technical Support Analyst at

Symantec

July 1993 - May 1995

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Steve Cheeseman

Education

University of Oregon, Bachelor Of Science (B.S.)

Lane Community College, Associate's Degree

Frequently Asked Questions about Steve Cheeseman

What is Steve Cheeseman email address?

Steve Cheeseman's primary email address is ************@att.net. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Steve Cheeseman work for?

Steve Cheeseman is a Vice President of Contact Center Operations at TransPerfect, a company specializing in Other Professional, Scientific, & Technical Services.

Where Steve Cheeseman graduated from?

Steve Cheeseman holds a degree in Business Administration from University of Oregon.

How can I directly contact Steve Cheeseman?

To contact Steve Cheeseman directly, you can use the email address ************@att.net. Complete contact information is available upon registration with Muraena.

Who is Steve Cheeseman?

Steve Cheeseman is a seasoned executive with extensive experience in contact center operations, currently serving as Vice President at TransPerfect. With a strong background in business process improvement and customer experience, he has successfully led large teams across various industries, including healthcare and technology. Steve's leadership style emphasizes employee engagement and operational excellence, which has earned him numerous accolades throughout his career. He has a proven track record of managing significant P&L responsibilities, showcasing his financial acumen. His expertise in change management and coaching has contributed to building high-performing teams that deliver exceptional service. Steve is passionate about innovation in customer service and the integration of emerging technologies in business operations. He holds a Bachelor of Science in Business Administration from the University of Oregon and an Associate's Degree in Computer Programming from Lane Community College.

Steve`s contact details

mail

************@att.net

**********@transperfect.com

***************@telus.net

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Rob Rusk

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