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Steve Sanchez
Steve Sanchez
Global Head of Customer Success | Various Startups
Encinitas, California, United States
Steve Sanchez
Summary
Steve Sanchez is a seasoned VP of Customer Success at Gong.io with over twelve years of experience in scaling SaaS customer organizations. His expertise lies in driving customer retention, loyalty, and advocacy, making him a key player in enhancing customer experiences and outcomes. Steve has a proven track record of transforming customer success teams and implementing strategies that significantly boost revenue metrics such as Net Dollar Retention and Gross Retention Rate. He has successfully built and led global teams, showcasing his strong leadership abilities. Beyond his current role, Steve has advised various startups and organizations on customer success strategies. His background includes significant experience in the banking sector, where he honed his analytical skills. With a passion for innovation and customer-centric approaches, Steve is committed to delivering exceptional value and growth for clients.
Steve Sanchez
Work Experience
Global Head of Customer Success at
The Rocket Science Group LLC
October 2024 - Present
Advisor at
Various Startups
January 2018 - Present
VP of Customer Success at
Gong
January 2019 - February 2024
VP of Customer Success at
Terminus
June 2018 - January 2019
Advisor | Consultant at
Gong
January 2018 - December 2018
Director of Customer Success - BrightFunnel at
Terminus
June 2016 - May 2018
Sr. Customer Success Manager - Enterprise at
Sunny Side Up Podcast
July 2014 - June 2016
Manager - Strategic Accounts at
Meltwater
March 2013 - July 2014
Account Manager, Client Success at
Meltwater
April 2012 - March 2013
Assistant Manager - Direct Debt at
IDB Bank
March 2011 - April 2012
Analyst at
Commerzbank AG
May 2007 - April 2011
Steve Sanchez
Education
Frequently Asked Questions about Steve Sanchez
What is Steve Sanchez email address?
Steve Sanchez's primary email address is *************@sendoso.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Steve Sanchez work for?
Steve Sanchez is a Global Head of Customer Success at Various Startups.
Where Steve Sanchez graduated from?
Steve Sanchez holds a degree in International Business Management from The University of Connecticut School of Business.
How can I directly contact Steve Sanchez?
To contact Steve Sanchez directly, you can use the email address *************@sendoso.com. Complete contact information is available upon registration with Muraena.
Who is Steve Sanchez?
Steve Sanchez is a seasoned VP of Customer Success at Gong.io with over twelve years of experience in scaling SaaS customer organizations. His expertise lies in driving customer retention, loyalty, and advocacy, making him a key player in enhancing customer experiences and outcomes. Steve has a proven track record of transforming customer success teams and implementing strategies that significantly boost revenue metrics such as Net Dollar Retention and Gross Retention Rate. He has successfully built and led global teams, showcasing his strong leadership abilities. Beyond his current role, Steve has advised various startups and organizations on customer success strategies. His background includes significant experience in the banking sector, where he honed his analytical skills. With a passion for innovation and customer-centric approaches, Steve is committed to delivering exceptional value and growth for clients.
Steve`s contact details
*************@sendoso.com
*************@gong.io
********@demandbase.com
Colleagues
GTM Consulting and Fractional CRO
Senior Vice President - Enterprise Product Manager
Group Product Manager
CTO and Co-founder
VP, Revenue Strategy & Operations
VP of Product
Chief Product Officer
Chief Growth Officer
Chief Revenue Officer (CRO)
Limited Partner