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Steve Sanchez

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Steve Sanchez

Global Head of Customer Success | Various Startups

Encinitas, California, United States

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Steve Sanchez

Summary

Steve Sanchez is a seasoned VP of Customer Success at Gong.io with over twelve years of experience in scaling SaaS customer organizations. His expertise lies in driving customer retention, loyalty, and advocacy, making him a key player in enhancing customer experiences and outcomes. Steve has a proven track record of transforming customer success teams and implementing strategies that significantly boost revenue metrics such as Net Dollar Retention and Gross Retention Rate. He has successfully built and led global teams, showcasing his strong leadership abilities. Beyond his current role, Steve has advised various startups and organizations on customer success strategies. His background includes significant experience in the banking sector, where he honed his analytical skills. With a passion for innovation and customer-centric approaches, Steve is committed to delivering exceptional value and growth for clients.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Startup Experience

Corporate Experience

Steve Sanchez

Work Experience

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Global Head of Customer Success at

The Rocket Science Group LLC

October 2024 - Present

💼

Advisor at

Various Startups

January 2018 - Present

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VP of Customer Success at

Gong

January 2019 - February 2024

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VP of Customer Success at

Terminus

June 2018 - January 2019

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Advisor | Consultant at

Gong

January 2018 - December 2018

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Director of Customer Success - BrightFunnel at

Terminus

June 2016 - May 2018

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Sr. Customer Success Manager - Enterprise at

Sunny Side Up Podcast

July 2014 - June 2016

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Manager - Strategic Accounts at

Meltwater

March 2013 - July 2014

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Account Manager, Client Success at

Meltwater

April 2012 - March 2013

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Assistant Manager - Direct Debt at

IDB Bank

March 2011 - April 2012

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Analyst at

Commerzbank AG

May 2007 - April 2011

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Frequently Asked Questions about Steve Sanchez

What is Steve Sanchez email address?

Steve Sanchez's primary email address is *************@sendoso.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Steve Sanchez work for?

Steve Sanchez is a Global Head of Customer Success at Various Startups.

Where Steve Sanchez graduated from?

Steve Sanchez holds a degree in International Business Management from The University of Connecticut School of Business.

How can I directly contact Steve Sanchez?

To contact Steve Sanchez directly, you can use the email address *************@sendoso.com. Complete contact information is available upon registration with Muraena.

Who is Steve Sanchez?

Steve Sanchez is a seasoned VP of Customer Success at Gong.io with over twelve years of experience in scaling SaaS customer organizations. His expertise lies in driving customer retention, loyalty, and advocacy, making him a key player in enhancing customer experiences and outcomes. Steve has a proven track record of transforming customer success teams and implementing strategies that significantly boost revenue metrics such as Net Dollar Retention and Gross Retention Rate. He has successfully built and led global teams, showcasing his strong leadership abilities. Beyond his current role, Steve has advised various startups and organizations on customer success strategies. His background includes significant experience in the banking sector, where he honed his analytical skills. With a passion for innovation and customer-centric approaches, Steve is committed to delivering exceptional value and growth for clients.

Steve`s contact details

mail

*************@sendoso.com

*************@gong.io

********@demandbase.com

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