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Steve Yager

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Steve Yager

Sr Vice President | Avaya

United States

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Steve Yager

Summary

Steve Yager is an accomplished Customer Success and Services Leader with over 25 years of experience in the technology sector. He has a proven track record of leading global teams to exceed performance expectations, particularly in customer success and managed services. Steve has held senior leadership roles at major companies such as Avaya, Cisco, and Dropbox, where he has driven strategic initiatives and managed substantial P&L responsibilities. His expertise spans a wide array of areas including cloud computing, business strategy, and customer experience design. Notably, he has successfully transformed traditional service models into innovative customer-centric approaches. Steve is known for his people-oriented leadership style and commitment to professional development within his teams. He holds an MBA in Computer Science from Virginia Tech, which has equipped him with a strong technical foundation to complement his leadership capabilities. Steve's journey reflects resilience and a passion for continuous improvement in customer satisfaction and operational excellence.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Steve Yager

Work Experience

๐Ÿ’ผ

Sr Vice President at

Avaya

June 2024 - Present

company logo

Head Of Customer Experience at

Dropbox

November 2021 - April 2024

๐Ÿ’ผ

Vice President, Customer Experience at

Cisco

July 2016 - November 2021

๐Ÿ’ผ

Vice President, Technical Support at

Cisco

March 2010 - July 2016

๐Ÿ’ผ

General Manager, Remote Operations Services at

Cisco

May 2007 - March 2010

๐Ÿ’ผ

General Manager at

Avaya

October 2003 - August 2006

๐Ÿ’ผ

Vice President Of Services at

KAY HARRIS

July 2000 - October 2003

๐Ÿ’ผ

Director Enterprise Networks at

Butler Technology Solutions

October 1998 - March 2000

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Senior Manager at

MCI Telecommunications Corporation

October 1993 - October 1998

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Steve Yager

Education

Virginia Tech MBA

January 1985 - January 1990

Frequently Asked Questions about Steve Yager

What is Steve Yager email address?

Steve Yager's primary email address is *******@cisco.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Steve Yager work for?

Steve Yager is a Sr Vice President at Avaya, a company specializing in Computer Systems Design & Related Services.

Where Steve Yager graduated from?

Steve Yager holds a degree in Computer Science from Virginia Tech MBA.

How can I directly contact Steve Yager?

To contact Steve Yager directly, you can use the email address *******@cisco.com. Complete contact information is available upon registration with Muraena.

Who is Steve Yager?

Steve Yager is an accomplished Customer Success and Services Leader with over 25 years of experience in the technology sector. He has a proven track record of leading global teams to exceed performance expectations, particularly in customer success and managed services. Steve has held senior leadership roles at major companies such as Avaya, Cisco, and Dropbox, where he has driven strategic initiatives and managed substantial P&L responsibilities. His expertise spans a wide array of areas including cloud computing, business strategy, and customer experience design. Notably, he has successfully transformed traditional service models into innovative customer-centric approaches. Steve is known for his people-oriented leadership style and commitment to professional development within his teams. He holds an MBA in Computer Science from Virginia Tech, which has equipped him with a strong technical foundation to complement his leadership capabilities. Steve's journey reflects resilience and a passion for continuous improvement in customer satisfaction and operational excellence.

Steve`s contact details

mail

*******@cisco.com

******@dropbox.com

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