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Steve Yager
Steve Yager
Sr Vice President | Avaya
United States
Steve Yager
Summary
Steve Yager is an accomplished Customer Success and Services Leader with over 25 years of experience in the technology sector. He has a proven track record of leading global teams to exceed performance expectations, particularly in customer success and managed services. Steve has held senior leadership roles at major companies such as Avaya, Cisco, and Dropbox, where he has driven strategic initiatives and managed substantial P&L responsibilities. His expertise spans a wide array of areas including cloud computing, business strategy, and customer experience design. Notably, he has successfully transformed traditional service models into innovative customer-centric approaches. Steve is known for his people-oriented leadership style and commitment to professional development within his teams. He holds an MBA in Computer Science from Virginia Tech, which has equipped him with a strong technical foundation to complement his leadership capabilities. Steve's journey reflects resilience and a passion for continuous improvement in customer satisfaction and operational excellence.
Steve Yager
Work Experience
Sr Vice President at
Avaya
June 2024 - Present
Head Of Customer Experience at
Dropbox
November 2021 - April 2024
Vice President, Customer Experience at
Cisco
July 2016 - November 2021
Vice President, Technical Support at
Cisco
March 2010 - July 2016
General Manager, Remote Operations Services at
Cisco
May 2007 - March 2010
General Manager at
Avaya
October 2003 - August 2006
Vice President Of Services at
KAY HARRIS
July 2000 - October 2003
Director Enterprise Networks at
Butler Technology Solutions
October 1998 - March 2000
Senior Manager at
MCI Telecommunications Corporation
October 1993 - October 1998
Steve Yager
Education
Virginia Tech MBA
January 1985 - January 1990
Frequently Asked Questions about Steve Yager
What is Steve Yager email address?
Steve Yager's primary email address is *******@cisco.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Steve Yager work for?
Steve Yager is a Sr Vice President at Avaya, a company specializing in Computer Systems Design & Related Services.
Where Steve Yager graduated from?
Steve Yager holds a degree in Computer Science from Virginia Tech MBA.
How can I directly contact Steve Yager?
To contact Steve Yager directly, you can use the email address *******@cisco.com. Complete contact information is available upon registration with Muraena.
Who is Steve Yager?
Steve Yager is an accomplished Customer Success and Services Leader with over 25 years of experience in the technology sector. He has a proven track record of leading global teams to exceed performance expectations, particularly in customer success and managed services. Steve has held senior leadership roles at major companies such as Avaya, Cisco, and Dropbox, where he has driven strategic initiatives and managed substantial P&L responsibilities. His expertise spans a wide array of areas including cloud computing, business strategy, and customer experience design. Notably, he has successfully transformed traditional service models into innovative customer-centric approaches. Steve is known for his people-oriented leadership style and commitment to professional development within his teams. He holds an MBA in Computer Science from Virginia Tech, which has equipped him with a strong technical foundation to complement his leadership capabilities. Steve's journey reflects resilience and a passion for continuous improvement in customer satisfaction and operational excellence.
Steve`s contact details
*******@cisco.com
******@dropbox.com
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