Directory

>

Steven Poling

avatar

Steven Poling

Vice President of Customer Success | Clinc, Inc.

Detroit, Michigan, United States

View contact details (it's free)

Steven Poling

Summary

Steven Poling is an accomplished Vice President of Customer Success at Clinc, specializing in conversational AI solutions for the financial services sector. With a robust background in account management and business analysis, he has a proven track record of transforming customer service teams into revenue-generating units, notably during his tenure at Google. Steven's passion for technology and languages is reflected in his academic achievements, including a degree in Asian Studies with a focus on Mandarin Chinese. His unique combination of technical skills and cultural fluency enables him to navigate complex business environments effectively. In addition to his professional pursuits, Steven is an avid translator and educator, having taught Mandarin to various demographics, including corporate executives. His diverse experience spans startups, corporate settings, and educational institutions, showcasing his adaptability and commitment to excellence. Steven's innovative approach to customer success is complemented by his leadership experience and strategic vision.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Steven Poling

Work Experience

company logo

Vice President of Customer Success at

Clinc, Inc.

January 2024 - Present

company logo

Director of Customer Success at

Clinc, Inc.

October 2022 - Present

company logo

Senior Experience Owner at

Clinc, Inc.

July 2021 - Present

company logo

XO - Experience Owner at

Clinc, Inc.

October 2019 - Present

company logo

Senior Operations Manager / Senior Manager of Service Delivery at

OTAVA®

September 2018 - May 2019

company logo

Operations Manager / Manager of Deployments at

OTAVA®

May 2018 - May 2019

💼

Mandarin Chinese Translator at

Funimation Lp, LLC

October 2013 - October 2014

company logo

Mandarin Chinese Instructor at

Berlitz Corporation

August 2009 - December 2013

company logo

Private Mandarin Chinese Tutor at

Self-Employed

February 2008 - November 2013

company logo

Freelance Translator at

Self-Employed

August 2009 - November 2013

💼

Web Manager, Content Writer, & Sales Representative at

CLAVIS SINICA LIMITED

August 2010 - August 2012

company logo

Chinese Teacher at

Language Link

September 2010 - September 2011

company logo

Purchasing Coordinator at

Allied Technology, Inc.

January 2011 - April 2011

company logo

Freelance Translator at

T I Automotive

January 2010 - January 2010

💼

Mandarin Chinese Substitute Teacher at

Ann Arbor Chinese Center of Michigan Inc

September 2008 - September 2009

company logo

Mandarin Chinese Instructor at

Yak Academy

June 2009 - August 2009

company logo

Business Development Intern at

MyBuys

June 2008 - September 2008

company logo

Mandarin Chinese Supplementary Instruction Leader at

Eastern Michigan University

December 2006 - April 2007

company logo

Guest Service Representative at

Target

February 2006 - December 2006

company logo

Camp Counselor at

Indiana University

May 2004 - August 2004

company logo

Concessionist at

Showcase Cinema

March 2003 - October 2003

Logos provided by Logo.dev

Steven Poling

Education

University of Michigan, Bachelor Of Arts (B.A.)

January 2006 - January 2009

Eastern Michigan University, Bachelor Of Arts

January 2006 - January 2007

Frequently Asked Questions about Steven Poling

What is Steven Poling email address?

Steven Poling's primary email address is *************@clinc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Steven Poling work for?

Steven Poling is a Vice President of Customer Success at Clinc, Inc., a company specializing in Prepackaged software.

Where Steven Poling graduated from?

Steven Poling holds a degree in Asian Studies With A Concentration In Mandarin Chinese Language from University of Michigan.

How can I directly contact Steven Poling?

To contact Steven Poling directly, you can use the email address *************@clinc.com. Complete contact information is available upon registration with Muraena.

Who is Steven Poling?

Steven Poling is an accomplished Vice President of Customer Success at Clinc, specializing in conversational AI solutions for the financial services sector. With a robust background in account management and business analysis, he has a proven track record of transforming customer service teams into revenue-generating units, notably during his tenure at Google. Steven's passion for technology and languages is reflected in his academic achievements, including a degree in Asian Studies with a focus on Mandarin Chinese. His unique combination of technical skills and cultural fluency enables him to navigate complex business environments effectively. In addition to his professional pursuits, Steven is an avid translator and educator, having taught Mandarin to various demographics, including corporate executives. His diverse experience spans startups, corporate settings, and educational institutions, showcasing his adaptability and commitment to excellence. Steven's innovative approach to customer success is complemented by his leadership experience and strategic vision.

Steven`s contact details

mail

*************@clinc.com

********@umich.edu

Colleagues

avatar
Lingjia Tang

Researcher

Tom Cashman

Executive Vice President - Global Sales and Alliances

Yang Chao

Chief Financial Officer

View Contact details (it's free)
Request Profile Removal