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Susan Semack

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Susan Semack

SVP Consumer Experience | SPH Analytics, a Press Ganey Solution

Farmington, Michigan, United States

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Susan Semack

Summary

Susan Semack is an accomplished SVP of Consumer Experience at SPH Analytics, leveraging over 30 years of expertise in marketing research and consulting. With a strong background in analytics and consumer behavior, she has significantly contributed to the growth of Morpace Healthcare Division prior to its merger with SPH Analytics. Susan has a proven track record in managing division operations, ensuring client satisfaction, and driving strategic initiatives in the healthcare sector. Her experience spans various management roles since 1990, focusing on problem-solving and strategy development. Known for her skills in moderating focus groups and employing ethnographic techniques, she excels in uncovering consumer insights. Susan holds a BS in Marketing from Michigan State University and has a passion for enhancing customer/member experiences.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Susan Semack

Work Experience

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SVP Consumer Experience at

SPH Analytics, a Press Ganey Solution

January 2019 - Present

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Senior Vice President at

Escalent, Inc.

January 2015 - Present

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Susan Semack

Education

Michigan State University, Bs

January 1981 - January 1985

Frequently Asked Questions about Susan Semack

What is Susan Semack email address?

Susan Semack's primary email address is *******@morpace.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Susan Semack work for?

Susan Semack is a SVP Consumer Experience at SPH Analytics, a Press Ganey Solution, a company specializing in General Medical & Surgical Hospitals.

Where Susan Semack graduated from?

Susan Semack holds a degree in Marketing from Michigan State University.

How can I directly contact Susan Semack?

To contact Susan Semack directly, you can use the email address *******@morpace.com. Complete contact information is available upon registration with Muraena.

Who is Susan Semack?

Susan Semack is an accomplished SVP of Consumer Experience at SPH Analytics, leveraging over 30 years of expertise in marketing research and consulting. With a strong background in analytics and consumer behavior, she has significantly contributed to the growth of Morpace Healthcare Division prior to its merger with SPH Analytics. Susan has a proven track record in managing division operations, ensuring client satisfaction, and driving strategic initiatives in the healthcare sector. Her experience spans various management roles since 1990, focusing on problem-solving and strategy development. Known for her skills in moderating focus groups and employing ethnographic techniques, she excels in uncovering consumer insights. Susan holds a BS in Marketing from Michigan State University and has a passion for enhancing customer/member experiences.

Susan`s contact details

mail

*******@morpace.com

************@sphanalytics.com

Colleagues

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Senior Vice President of Engagement

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Mike Foytik

VP, Payer Analytics & Innovation

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Lee Brooks

Product Management Executive | Board Member | Innovation | Strategic Thinking | High-Performance Team Leadership & Development | Customer Satisfaction | Healthcare Ecosystem Improvements & Growth

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Monica Lovelace

Vice President, Strategic Alliances

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David Ruzicka

President

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Monica Lovelace

Vice President, Strategic Alliances

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