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Sushil Patel
Sushil Patel
Vice President, Global Support Services | Onit
Austin, Texas, United States
Sushil Patel
Summary
Sushil Patel is a seasoned Customer Operations Leader based in Austin, Texas, with over 25 years of experience in the technology sector. His career is marked by a strong focus on customer experience, operational efficiency, and team development. Sushil has a proven track record of building high-performing teams and implementing successful customer experience initiatives that drive satisfaction and retention. He is passionate about mentoring and fostering a culture of open communication and collaboration within his teams. With extensive experience in both leadership and technical roles, he effectively bridges the gap between customer needs and operational capabilities. His strategic mindset and hands-on approach have led to significant improvements in client success and organizational profitability. Sushil holds a BBA in Management Information Systems from the University of Texas at Austin and has worked with notable companies like Onit and Compass Learning.
Sushil Patel
Work Experience
Vice President, Global Support Services at
Onit
April 2024 - Present
Vice President, Support Services and General Manager, Austin Office at
Onit
August 2021 - April 2024
Managing Director, Austin Office at
Onit
April 2020 - August 2021
Director, Client Support & Client Success at
Onit
January 2018 - April 2020
Sr. Manager, Client Support & Client Success at
Onit
March 2017 - December 2017
Sr. Director of Support, Technical Services and Strategic Applications at
Compass Learning (now Edgenuity Inc.)
September 2015 - November 2016
Director of Support and Technical Services at
Compass Learning (now Edgenuity Inc.)
October 2011 - August 2015
Director of Technical Services at
Compasslearning
May 2011 - September 2011
Technical Services Manager at
Compasslearning
August 2010 - April 2011
Technical Services Specialist at
Compasslearning
April 2009 - July 2010
Service Delivery Manager / Project Manager at
BMC Software
April 2005 - December 2008
Network Administrator / Network Analyst at
BMC Software
April 2001 - March 2005
Quality Assurance Engineer at
BMC Software
February 2000 - March 2001
Sushil Patel
Education
University of Texas at Austin, Bba
January 1996 - January 1999
Frequently Asked Questions about Sushil Patel
What is Sushil Patel email address?
Sushil Patel's primary email address is ************@onit.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Sushil Patel work for?
Sushil Patel is a Vice President, Global Support Services at Onit, a company specializing in Computer related services, nec.
Where Sushil Patel graduated from?
Sushil Patel holds a degree in Management Information Systems from University of Texas at Austin.
How can I directly contact Sushil Patel?
To contact Sushil Patel directly, you can use the email address ************@onit.com. Complete contact information is available upon registration with Muraena.
Who is Sushil Patel?
Sushil Patel is a seasoned Customer Operations Leader based in Austin, Texas, with over 25 years of experience in the technology sector. His career is marked by a strong focus on customer experience, operational efficiency, and team development. Sushil has a proven track record of building high-performing teams and implementing successful customer experience initiatives that drive satisfaction and retention. He is passionate about mentoring and fostering a culture of open communication and collaboration within his teams. With extensive experience in both leadership and technical roles, he effectively bridges the gap between customer needs and operational capabilities. His strategic mindset and hands-on approach have led to significant improvements in client success and organizational profitability. Sushil holds a BBA in Management Information Systems from the University of Texas at Austin and has worked with notable companies like Onit and Compass Learning.
Sushil`s contact details
************@onit.com
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