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Sushil Patel

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Sushil Patel

Vice President, Global Support Services | Onit

Austin, Texas, United States

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Sushil Patel

Summary

Sushil Patel is a seasoned Customer Operations Leader based in Austin, Texas, with over 25 years of experience in the technology sector. His career is marked by a strong focus on customer experience, operational efficiency, and team development. Sushil has a proven track record of building high-performing teams and implementing successful customer experience initiatives that drive satisfaction and retention. He is passionate about mentoring and fostering a culture of open communication and collaboration within his teams. With extensive experience in both leadership and technical roles, he effectively bridges the gap between customer needs and operational capabilities. His strategic mindset and hands-on approach have led to significant improvements in client success and organizational profitability. Sushil holds a BBA in Management Information Systems from the University of Texas at Austin and has worked with notable companies like Onit and Compass Learning.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Sushil Patel

Work Experience

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Vice President, Global Support Services at

Onit

April 2024 - Present

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Vice President, Support Services and General Manager, Austin Office at

Onit

August 2021 - April 2024

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Managing Director, Austin Office at

Onit

April 2020 - August 2021

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Director, Client Support & Client Success at

Onit

January 2018 - April 2020

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Sr. Manager, Client Support & Client Success at

Onit

March 2017 - December 2017

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Sr. Director of Support, Technical Services and Strategic Applications at

Compass Learning (now Edgenuity Inc.)

September 2015 - November 2016

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Director of Support and Technical Services at

Compass Learning (now Edgenuity Inc.)

October 2011 - August 2015

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Director of Technical Services at

Compasslearning

May 2011 - September 2011

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Technical Services Manager at

Compasslearning

August 2010 - April 2011

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Technical Services Specialist at

Compasslearning

April 2009 - July 2010

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Service Delivery Manager / Project Manager at

BMC Software

April 2005 - December 2008

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Network Administrator / Network Analyst at

BMC Software

April 2001 - March 2005

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Quality Assurance Engineer at

BMC Software

February 2000 - March 2001

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Sushil Patel

Education

University of Texas at Austin, Bba

January 1996 - January 1999

Frequently Asked Questions about Sushil Patel

What is Sushil Patel email address?

Sushil Patel's primary email address is ************@onit.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Sushil Patel work for?

Sushil Patel is a Vice President, Global Support Services at Onit, a company specializing in Computer related services, nec.

Where Sushil Patel graduated from?

Sushil Patel holds a degree in Management Information Systems from University of Texas at Austin.

How can I directly contact Sushil Patel?

To contact Sushil Patel directly, you can use the email address ************@onit.com. Complete contact information is available upon registration with Muraena.

Who is Sushil Patel?

Sushil Patel is a seasoned Customer Operations Leader based in Austin, Texas, with over 25 years of experience in the technology sector. His career is marked by a strong focus on customer experience, operational efficiency, and team development. Sushil has a proven track record of building high-performing teams and implementing successful customer experience initiatives that drive satisfaction and retention. He is passionate about mentoring and fostering a culture of open communication and collaboration within his teams. With extensive experience in both leadership and technical roles, he effectively bridges the gap between customer needs and operational capabilities. His strategic mindset and hands-on approach have led to significant improvements in client success and organizational profitability. Sushil holds a BBA in Management Information Systems from the University of Texas at Austin and has worked with notable companies like Onit and Compass Learning.

Sushil`s contact details

mail

************@onit.com

Colleagues

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Eric Elfman

Chief Executive Officer

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Eric Smith

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Bernie Barcio

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David Sankar

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Marie Johnston

Senior Vice President

Jean Yang

VP & Co-founder - AI Center of Excellence

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