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Susmita Malik

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Susmita Malik

Vice President Human Resources, India | [24]7.ai

Bengaluru, Karnataka, India

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Susmita Malik

Summary

Susmita Malik is a seasoned HR executive with over 30 years of experience in human resources, training, corporate social responsibility, and diversity initiatives. Currently serving as the VP of HR for India at [24]7.ai, she plays a pivotal role in managing the entire employee life cycle, from recruitment to engagement and retention. Susmita has a proven track record of implementing award-winning HR practices and policies that enhance organizational culture and business performance. Her extensive experience spans across IT education and ITES sectors, having worked with prominent companies like Genpact and NIIT. She is recognized for her strategic approach to HR and her ability to foster inclusive workplaces. Susmita's initiatives have consistently improved employee satisfaction and retention rates, earning her accolades from organizations such as Great Place to Work and UN Women. Beyond her professional achievements, she is committed to continuous learning and development in the field of HR.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Susmita Malik

Work Experience

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Vice President Human Resources, India at

[24]7.ai

November 2017 - Present

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HR Leader, Kolkata at

Genpact

November 2016 - November 2017

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Global CSR and Diversity Leader at

Genpact

April 2013 - November 2016

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Hiring, Learning & Development and Communications Leader at

Genpact, Kolkata

April 2005 - March 2013

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Select Career Accomplishments at

Genpact India And Niit Ltd Kolkata

January 2000 - September 2010

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Regional Manager, Projects, Global Design & Delivery, Learning Businesses at

NIIT Limited

November 2004 - April 2005

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Regional Manager, Kolkata, Individual Learning Business at

NIIT Limited

January 2003 - October 2004

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Area Head, Kolkata Metro Operations, Education & Training Business at

NIIT Limited

December 2000 - December 2002

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Regional Industry Collaboration Head at

NIIT Limited

June 1998 - November 2000

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Regional Sales Head, Career Education at

NIIT Limited

November 1996 - July 1997

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Territory Head, Operations, Kolkata at

NIIT Limited

December 1995 - October 1996

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Front Office Sales and Management at

Niit Ltd Kolkata

April 1990 - November 1995

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Public Relations at

Alliance Francaise Kolkata

February 1989 - August 1989

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Sub-Editor at

Ananda Bazar Patrika Group Of Publications

August 1988 - December 1988

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Susmita Malik

Education

ÀTD formerly ASTD (American Society for Training and Development), Cplp(Certified Professional In Learning And Performance)

January 2010 - January 2011

XLRI Jamshedpur, Pgchrm

January 2007 - January 2009

Jadavpur University, Ma

January 1988 - January 1990

Jadavpur University, Ba

January 1984 - January 1987

Carmel School, Digboi

Diplôme de Langue Francaise from Alliance Francaise, Diploma

Duke Corporate Education (USA) & IIM Ahmedabad, Certificate

Frequently Asked Questions about Susmita Malik

What is Susmita Malik email address?

Susmita Malik's primary email address is *************@247.ai. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Susmita Malik work for?

Susmita Malik is a Vice President Human Resources, India at [24]7.ai, a company specializing in Prepackaged software.

Where Susmita Malik graduated from?

Susmita Malik holds a degree in Designing Learning from ÀTD formerly ASTD (American Society for Training and Development).

How can I directly contact Susmita Malik?

To contact Susmita Malik directly, you can use the email address *************@247.ai. Complete contact information is available upon registration with Muraena.

Who is Susmita Malik?

Susmita Malik is a seasoned HR executive with over 30 years of experience in human resources, training, corporate social responsibility, and diversity initiatives. Currently serving as the VP of HR for India at [24]7.ai, she plays a pivotal role in managing the entire employee life cycle, from recruitment to engagement and retention. Susmita has a proven track record of implementing award-winning HR practices and policies that enhance organizational culture and business performance. Her extensive experience spans across IT education and ITES sectors, having worked with prominent companies like Genpact and NIIT. She is recognized for her strategic approach to HR and her ability to foster inclusive workplaces. Susmita's initiatives have consistently improved employee satisfaction and retention rates, earning her accolades from organizations such as Great Place to Work and UN Women. Beyond her professional achievements, she is committed to continuous learning and development in the field of HR.

Susmita`s contact details

mail

*************@247.ai

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Satyam Patel

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