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Susmita Malik
Susmita Malik
Vice President Human Resources, India | [24]7.ai
Bengaluru, Karnataka, India
Susmita Malik
Summary
Susmita Malik is a seasoned HR executive with over 30 years of experience in human resources, training, corporate social responsibility, and diversity initiatives. Currently serving as the VP of HR for India at [24]7.ai, she plays a pivotal role in managing the entire employee life cycle, from recruitment to engagement and retention. Susmita has a proven track record of implementing award-winning HR practices and policies that enhance organizational culture and business performance. Her extensive experience spans across IT education and ITES sectors, having worked with prominent companies like Genpact and NIIT. She is recognized for her strategic approach to HR and her ability to foster inclusive workplaces. Susmita's initiatives have consistently improved employee satisfaction and retention rates, earning her accolades from organizations such as Great Place to Work and UN Women. Beyond her professional achievements, she is committed to continuous learning and development in the field of HR.
Susmita Malik
Work Experience
Vice President Human Resources, India at
[24]7.ai
November 2017 - Present
HR Leader, Kolkata at
Genpact
November 2016 - November 2017
Global CSR and Diversity Leader at
Genpact
April 2013 - November 2016
Hiring, Learning & Development and Communications Leader at
Genpact, Kolkata
April 2005 - March 2013
Select Career Accomplishments at
Genpact India And Niit Ltd Kolkata
January 2000 - September 2010
Regional Manager, Projects, Global Design & Delivery, Learning Businesses at
NIIT Limited
November 2004 - April 2005
Regional Manager, Kolkata, Individual Learning Business at
NIIT Limited
January 2003 - October 2004
Area Head, Kolkata Metro Operations, Education & Training Business at
NIIT Limited
December 2000 - December 2002
Regional Industry Collaboration Head at
NIIT Limited
June 1998 - November 2000
Regional Sales Head, Career Education at
NIIT Limited
November 1996 - July 1997
Territory Head, Operations, Kolkata at
NIIT Limited
December 1995 - October 1996
Front Office Sales and Management at
Niit Ltd Kolkata
April 1990 - November 1995
Public Relations at
Alliance Francaise Kolkata
February 1989 - August 1989
Sub-Editor at
Ananda Bazar Patrika Group Of Publications
August 1988 - December 1988
Susmita Malik
Education
ÀTD formerly ASTD (American Society for Training and Development), Cplp(Certified Professional In Learning And Performance)
January 2010 - January 2011
XLRI Jamshedpur, Pgchrm
January 2007 - January 2009
January 1988 - January 1990
January 1984 - January 1987
Carmel School, Digboi
Diplôme de Langue Francaise from Alliance Francaise, Diploma
Duke Corporate Education (USA) & IIM Ahmedabad, Certificate
Frequently Asked Questions about Susmita Malik
What is Susmita Malik email address?
Susmita Malik's primary email address is *************@247.ai. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Susmita Malik work for?
Susmita Malik is a Vice President Human Resources, India at [24]7.ai, a company specializing in Prepackaged software.
Where Susmita Malik graduated from?
Susmita Malik holds a degree in Designing Learning from ÀTD formerly ASTD (American Society for Training and Development).
How can I directly contact Susmita Malik?
To contact Susmita Malik directly, you can use the email address *************@247.ai. Complete contact information is available upon registration with Muraena.
Who is Susmita Malik?
Susmita Malik is a seasoned HR executive with over 30 years of experience in human resources, training, corporate social responsibility, and diversity initiatives. Currently serving as the VP of HR for India at [24]7.ai, she plays a pivotal role in managing the entire employee life cycle, from recruitment to engagement and retention. Susmita has a proven track record of implementing award-winning HR practices and policies that enhance organizational culture and business performance. Her extensive experience spans across IT education and ITES sectors, having worked with prominent companies like Genpact and NIIT. She is recognized for her strategic approach to HR and her ability to foster inclusive workplaces. Susmita's initiatives have consistently improved employee satisfaction and retention rates, earning her accolades from organizations such as Great Place to Work and UN Women. Beyond her professional achievements, she is committed to continuous learning and development in the field of HR.
Susmita`s contact details
*************@247.ai
Colleagues
Chief Human Resources Officer (CHRO), Global BPO Business
Vice President - Global CX Development
Vice President and Chief of Staff
Senior Vice President
Chief Operating Officer
Vice President Sales West
Assistant Vice President
Country Head, India
Vice President
SVP & Chief Information Security Officer